Service Update -- 00:05 CET 26 November

Like always, nothing for those who had to wait 5+ hours in que.

1 Like

Sooooo true

which im pretty sure has more than half your paying customers…

and yet after like 3 days still nothing changed…

this is stupid ! i have to wait for +3hrs every night to play…
others have multiple lvl 60 chars now and i dont even have 1 yet…

6 Likes

Thats pathetic … wtf are u doing there … NA is stable and ppl are playing normally there … 15 YEARS 15 YEARS SAME S*HIT

No idea how it works now, but during classic launch there were ques too, and they made some “protection” so if u DCed u had like 5 minute " que imunity"

So if say, there is 100 people in que, one drops it goes to 99 but if that one was DCed and logs back it goes back to 100 cuz that one skiped que…

But again, no idea if this works too now

Two words: Free transfer

Its like magic.

2 Likes

At this point, I want a free transfer too.

Stop letting people make characters on realms if said realm cannot handle it.
Their must be statistic data that lets you see what is a manageable number. Their must be someone working out how many players make a comeback for new releases. Its no secret Draenor is the biggest realm, surely there’s a way to accommodate all its players.

I can cope with maybe like a ten minute queue, but so far its been an hour, with still an estimated 182 minutes to go. Glad I had the day off so I got my game time in earlier in the day but come on, this is just bad customer service at this rate.

4 Likes

This sums it up just perfect (not mine)
Shadowlands Server Queue In A Nutshell - YouTube

@Lommatik: That is the most likely explanation.

@Mojik: Actually, while outside sources are naturally not 100% reliable, a quick math suggests (based on WRP and other statistics) that the listed realms account for slightly above 23% of EU total. Problems occur, because they only correspond to LESS than 14% of the available maximum space. The numbers are somewhat rough, because I rounded certain things slightly to increase calculation speed, but they should be in the generally correct ballpark.

Additional clarity edit: And concerning those specific realms… It is obviously very much impossible to cram around 214 000+ people into a space reserved for only about 66 000.

2 Likes

on first night i waited 6 hours, to play 10 mins only, yesterday 3 hours waiting, but could play 3 hours atleast. Truly terrible. Wasting lots of daily activites :frowning:

I get off from work at 6 pm officialy. im leaving the office atr5:20 so i get hoem at 6!!! and u know how many people i have in queue at this hour?? I have average btw 3k-4k queued people and 3-4h time to enter with constant dc from queue that at least saves the place im holding…
Fix the issue dont give excusses…
U said in a interview and u officialy declared the SL the most saled expansion EVER!!! Soo HOW THE F*** CAN U NOT BE PREPARE FOR THIS S***?? Like this happend in leggion and even BFA that wasnt such a big release comapre to legion ffs…

Whopuld love to have a repond from u but ye I will prob be left hanging dry.

Hope 50% of the players ask for a refund soo that u start planning ur releases like a proper AAA company and not a indie one.

You are right, but it was 1 ,max 2 days. This expansion takes a record.

It happened again on Draenor EU like it happened on BFA openning. If your servers cant handle then give us free realm change. You cant take the time back, its been like 4 days I still have to level my alt char to be able to play…

2 Likes

FREE SERVER TRANSFERS NOW.

I could get in tonight after a 4+ hour queue, but the game in unplayable again with lag. -.-

5 Likes

Seems This Is the common and logical choice as many would move and solve the issues for blizzard

In order to play wow they expect you dont have a life and are able to login at 7 in the morning. I already asked for a refund of shadowlands and my subscription. So i can buy myself a proper game instead of this pathetic showing they do here at blizzard!

1 Like

Blizzard, I have already submitted my official complaint to you and I require compensation for this horrible service.

A free character transfer so we can move our characters away from Kazzak is the least we deserve.

As a customer that does not receive the service he is paying for, I require compensation the soonest possible: FREE CHARACTER TRANSFER

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I love working for 8 hours a day, to also spend 3 hours in queue… the torture is immaculate. Please give me more. /s

2 Likes

The new game from Blizzard
take my money don’t provide what I pay for and then take 2 days for a blue post that doesn’t solve and say anything we don’t already know

I remember when they gave a XXXX (fill inappropriate word)
It used to be, ahh hold on the server is getting wait time, hey guys do any of you want to transfer your chars for free? here you go

But that was before, now the business model is ahh we have your money so we will fix it when we can be XXXX

1 Like

If you refuse giving us back some game time at least have the decency giving kazzak players and some others some of the in game currency such as souls/renown since the game came out i manage to play only 1 hour!

1 Like