[SoD] Restricted from trading, AH, mail

A Game Master resolved your ticket, and left the following response:

Greetings

It seems you’re encountering WoW restrictions related to trading, mailing gold, or using the auction house on a character created as self-found or on a Seasonal realm. Your account has not met the requirement of purchasing and consuming at least 30 days of game time since 2017.

Here’s what you need to know:
• Self-Found Characters: You can turn off this limitation in-game if your character is self-found.
• Account Game Time Requirement: If your account has yet to consume at least 30 days of game time since 2017, you’ll need to wait until this criterion is met before accessing these features. This restriction includes a newly created account.

To resolve this issue:

  1. For Self-Found Characters: Check in-game settings to see if you can disable this restriction directly.
  2. Meeting Game Time Requirement: Ensure your account has consumed at least 30 days of game time since 2017. If not, you’ll need to wait until this condition is fulfilled to access trading, mailing gold, and using the auction house.
    Hahahaha So If you new in WOW And payed new account You cant use AH MAIL AND TRAID FOR A MONTH !!! )))))) How is that possible ? ?? ?? Are they really mad ? didnot they find another way to clean freaking bots… I am totally dissapointed now in blizz…
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When i’m trying to mail, trade or sell items on AH i have error That action is currently restricted.
This is bug ? The game is unplayable for me.

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Blizzard’s way of a welcome back for returning players. :slight_smile:

They are rich and don’t need no money from us peasents.

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Hello Blizzard
new acc 4 h crative and Cant Traid , Mail or Take Any Items From AH !!!

Imagine thinking restricting a new player from interacting with anyone else economically for an entire month was a reasonable thing.

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Considering there’s blue posts addressing this dumb mechanic is on purpose, yeah.

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They should compensate new players for this in game time. Game is unplayable.

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This is the response I got from blizzard for my bug report:

Hello,

Thank you for taking the time to reach out to us and we’re sorry that we couldn’t get back to you before now.

Sorry to hear that you’ve been having some difficulties using the Auction House, Trading with your friends, or sending mail. This error can occur for the following reasons:

  • The character is self found
  • The character is on a seasonal realm and has not yet consumed 30 days of game time since 2017

If your character is not self found and your account has consumed 30 days of game time, you should be able to work around this by logging out from wow for a minimum of 12 hours.

You can find more information on this here:
‘htts://support.blizzard.com/article/000358296’

Customer support does not have any tools which allow us to alter or change this restriction but we hope that this information does help you out.

Best regards,

Blizzard Entertainment
‘htts://battle.net/support/’

I also made a ticket. Blizzard’s solution was to log off for 12 hours, which I did, and the issue persists. I pay monthly subs through wow tokens. It has been 20 days since I redeemed a token. This problem has been going on for 2 days now. This is frustrating. I don’t even play SoD, I play Era. This account is like 9 months old wtf

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I hope its a troll, what the hell. Its basically unplayable. Can’t train my character because i dont have gold —> can’t use AH…

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its not a troll its gm reply for my 10 appeals…

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First time wow player here. Just wanted to try and play. First week was everything okay so i grinded. Now after a week they suddenly stopped Auction house so how they think im going to have fun without be able to sell or buy things? What’s the point to play the game since i can’t spend any gold that i earned from grind? Getting nonsense answers from GM ingame.Don’t want to play the game anymore. Lost a new player. Thanks Blizzard.

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Have you paid real money on a sub since 2017? Or have you only used WoW Tokens?

I bought a subscription on February 16, 2024
Then stopped playing, bought again on April 5, 2024.
I played for 2 days, this is not a game time card or token for gold. its a SUBSCRIPTION.
Question: why i’m get a restriction? I have a new account? I have not played before? What is this nonsense, some kind of childish replies you make, shame on you.

2 Likes

Dear Reader,

I have opened multiple tickets, multiple bug reports and followed ALL guidelines by blizzard.

I cannot use my Auction house, mail works, trading not quite sure, but auction house not available since go live phase 3 on April 4th 2024. This issue has been active for four days now, and I am not receiving any update to fix this.

Game is unplayable without Auction house, bags are full, mail is full, bank is full this is totally super annoying! Please FIX it and reimburse me my game time for the past days, and the coming days that follow when the issue is not resolved!!!

And please stop closing tickets with stupid answers like these below:

For some players logging out for a full day has been fixing this issue, there was a fix rolled out. If you haven’t signed out of the game for at least 12 hours please do so, then report a bug if it continues.

Any reimbursement will happen through the development team and they do not receive tickets, please post on the forums.

If you continue to experience issues, you can reopen this ticket. If you have a new or separate issue, please submit a new ticket.

I have done the following:

  • Logged multiple times for 15 minutes, multiple hours and one with 12 hours.
  • Cleared cache multiple times
  • Cleared WTF folder multiple times
  • Deleted all add-ons, and reinstalled multiple times
  • Reported three times bugs when above stated did not work.

Did all this in combination with logging for several hours and it DOES NOT FIX THE ISSUE!!!

Please fix it, the game is unplayable like this, and reimburse my game time!
Thanks for the solution.

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End of july 2023 was my last sub.

Same here; Lava Lash already for four days! Fix it and reimburse game time!

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The customer support is terrible. I have opened 5 tickets now as this is affecting me on Classic Era. I do not play SoD or Hardcore, only Classic Era.

Please sort this guys.

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Most stupidest update, bro. As mage i can’t even give a water for my dungeon group. I can’t buy gear, cons etc on AH, i can’t literally play WoW, even NOT ON SOD SERVERS LOOOL

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Can we like make a petition with Consumer protection for this scam or what?

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