Someone is trying to get into my account

Community General Discussion
1

For the last two weeks, I’m getting notifications from my authenticator that someone is trying to get into my account. Anyone experiencing the same?

Of course they can’t both my email address and my account has several layer of security, but it is still annoying that I get notifications at 2pm.

2

Time to dust off the old antivirus

1 Like
3

if you are warned on authentificator, they got your password.

change it before it’s too late.

6 Likes
4

Good call mate.

But is there any way of bypassing the authenticator?

5

When last time I recovered my account I had to call to blizzard and send them a scan of my I’d to restore access to account

6

Reassuring. Changed my pw, just to be sure.

7

Also change the password of all pay and mail services you have that use the same login name (email address) and password
My PayPal got keylogged once and through that they managed to get in my PS store account too

8

Should do a virus scan too, they’ll just get your new pw next time you log in if that’s how they got it in the first place.

9

My PC is 100% virus free, I’m confident with that. But I appreciate the advice.

10

Might be one of your other accounts then like e-mail, steam etc that got leaked somewhere if you’ve used the same email and pw on any of those so good advice to change the passwords there as well.

11

Last time, they got my google account, but I changed everything and put authenticator on it. I think they got my Microsoft account this time.

12

Ouch, happened to me a while ago too. Epic games account got leaked somehow and those bastards bought a season pass on fortnite.

13

If they can get your phone number and get Blizzard to send them authentication SMS they can bypass the authenticator, but that’ll be hard to do. Just change your password. You should do a virus scan and try to figure out how they managed to get your password. Of course, it’s possible they just brute forced it.

14

“Somehow” :smiley:
I’ve got no money on my card, I’m more or less safe ^^

15

I used to have the physical Authenticator till my sister’s puppy chewed on it (was on my car keys, left on door in entrance hallway where the dog was left in). The sticker on its back got completely destroyed.

I had it removed by CS after they asked several questions, mainly the times I renewed my sub. Registered with the App after. If the OP has a keylogger with screen capturing it is possible they could remove it that way had the OP viewed their battle.net transactions.

16

Well I was recovering account in 2016 after a long break, so they asked few questions on the phone and requested a scan of my id.

I really like that part of blizzard

1 Like
17

I’ve also provided my ID for some reason or another. Might be a good thing, I might be able to recover my account with it in the worst case.

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18

Unless they remove it, it’s quite difficult but possible to break. I won’t share exactly how authenticators work but, given they need to be able to work offline, you should be able to figure out that the numbers they generate aren’t truly random. Given enough solutions, they’re breakable. Whip out the antivirus (or even better, factory reset your PC), change your password, make sure your email is secure, and contact Blizzard.

If your account does get breached there is a way for you to tell Blizzard “do not let anybody do anything to this account without my ID”. It doesn’t work, because it’s Blizzard, but it does mean you can recover the account quite quickly if anything does happen.

19

I had to confirm that i am who i am via email few days ago.But we had storm here and ISP changed my location for some reason.
Could that trigger authentication check ?

20

Last time i posted in support forums that one time i was kicked out from the game to the login screen and i had to enter authenticator code to log in properly again, i was wondering if it was Blizzard security check or someone entered my account and that’s why it kicked me.