I think it is a political decision that they don’t do that
They leave it as it is (group syncing is no reason for ban) but don’t want to make to say that so directly, to not p1ss the people off, who wan’t to see this banned.
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The statement itself is true. Group-syncing has been popular since the beginning of epic battlegrounds and nobody has been banned because of it.
Therefore, you can not say that it is untruthful. You can be p1ssed and suggest changes, of course.
(Disclaimer: I am not saying Group-syncing is a good practice, or fair, or good for the PvP community, or anything. But stop lying by STATING it would be against ToS and a reason for bans, calling out leaders to harass, mass-reports, yadda yadda)
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Anyway, the latest “official” answer we could get to this question is here:
Since there are a lot of theories in the wild what is about Term of Service and Code of Conducte, we have asked a GM for a clear answer. As you may know, GMs are the ones handling reports, cheating and bans for their daily bread. Therefore their assessment regarding following question is valuable: Does engaging in queue syncing (where players coordinate to form multiple 5-man groups and sync their queues to enter unranked (epic) battlegrounds together) constitute an unfair advantage and thus f…