It seems like Blizzard is copying FF14 and going full carebear with its new policy of handing out 10-day suspensions like candy for typing a bad word. The new generation of very, very sensitive snowflakes is in charge at Blizzard now. Just ignore that an ingame swear filter exists and that almost everyone playing this game is a middle-aged adult, Blizzard wants you to feel safe so the offender won’t even get a silence first. They’ll just get fully banned for 10 days.
I have to admit this is an amazing troll job by Blizzard. Create a frustrating gaming experience called solo shuffle, and then ban the players as soon as they get frustrated and type a bad word.