Stuck in loading screens

Hello,

I started testing WoW Retail without VPN again about 16.40 (appr. 15 minutes ago). I started with logging off Bnet client, and exit completely. Then started Bnet and logon. Then start WoW.

At first I could log on a character and did about 12 portals (Valdrakken ↔ Stormwind) before loading screen freeze.

At that point I had to Alt-F4. I re-launched WoW immediately and tried entering with a character but could never get in. Alt-F4. I then exited Bnet, and restarted Bnet. Started WoW.

I then logged on to a different character, did 3 portals, back to character selection and selected a different character. Did about 6 portals (Valdrakken ↔ Stormwind) before loading screen freeze.

So to summarize: In the last 15 minutes during testing, 3 loading screen freeze.

Login attempts start at 16:50. Reaching character screen consistently (not the case before):
Character 1 (Emerald Dream):
1st - Disconnect at abt 75%
2nd - Stuck at 100% (some in-game-sounds)
3rd - Successful after 45 sec

Char 2 (Valdrakken):
1st - Succesfull after 25 sec

Char 1 again (Emerald Dream)
1st - Successful after 30 sec

Char 3 (Orgrimmar)
1st - Successfull after 20 sec

Seems about fixed. Some hickup at the start, dunno if it needed a successfull login to go through or what caused it. Will report back if it reappears

Edit: 18:10

Char 1 - Loading into Emerald Dream, stuck at abt. 60%

Still happening on my end, both getting stuck on loading screens, as well as getting disconnected when changing zones such as changing between Valdrakken ↔ Thaldraszus

No change in status. Still ongoing issues

Easier way to reproduce these connection issues is flying between valdrakken and the open world, doing it a few times always gets you disconnected without actually disconnecting your account right away, you’ll notice youre no longer connected due to no NPCs respawning when you enter valdrakken again as well as vigor stops regenerating.

Hi all, thanks for the updates on this we’re still monitoring this situation.

For those of you still affected can you please post a traceroute here for your connection without a VPN being used, so we can gather those for looking into this further.

3 Likes

Issue also causes various hangs and other issues in D4, opening menus, map, etc flat out causes the game to lock up, either recovering or entering a “disconnected state where its stuck on reconnecting” after multiple minutes.

Non VPN Tracert:
Tracing route to 185.60.112.157 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 10.0.0.1
2 4 ms 4 ms 4 ms 126.79-160-116.customer.lyse.net [79.160.116.126]
3 5 ms 4 ms 4 ms 15.213-167-114.customer.lyse.net [213.167.114.15]
4 * 15 ms 15 ms ae71.edge7.London1.Level3.net [217.163.134.165]
5 23 ms 22 ms 22 ms ae2.3204.edge7.Amsterdam1.level3.net [4.69.162.181]
6 22 ms 22 ms 22 ms BLIZZARD-EN.edge7.Amsterdam1.Level3.net [212.72.41.90]
7 25 ms 25 ms 25 ms 137.221.78.27
8 25 ms 38 ms 25 ms 137.221.65.75
9 25 ms 25 ms 25 ms 137.221.78.47
10 25 ms 25 ms 25 ms 185.60.112.157

I have the same issue, each of my 11 lvl 70 chars has the same problem, deleted all addons without resolving the issue, renamed the wtf… and so on files.

1 Like

Tracing route to 185.60.112.157 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 192.168.10.1
2 5 ms 5 ms 4 ms 188.79-160-116.customer.lyse.net [79.160.116.188]
3 5 ms 4 ms 4 ms 15.213-167-114.customer.lyse.net [213.167.114.15]
4 16 ms 17 ms 16 ms ae71.edge7.London1.Level3.net [217.163.134.165]
5 23 ms 23 ms 25 ms ae2.3204.edge7.Amsterdam1.level3.net [4.69.162.181]
6 34 ms 23 ms 71 ms BLIZZARD-EN.edge7.Amsterdam1.Level3.net [212.72.41.90]
7 26 ms 26 ms 27 ms 137.221.78.27
8 26 ms 26 ms 234 ms 137.221.65.75
9 26 ms 26 ms 26 ms 137.221.78.49
10 26 ms 26 ms 26 ms 137.221.66.43
11 27 ms 27 ms 26 ms 185.60.112.157
Trace complete.

Tracing route to 185.60.112.158 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 192.168.10.1
2 4 ms 4 ms 6 ms 188.79-160-116.customer.lyse.net [79.160.116.188]
3 5 ms 5 ms 5 ms 15.213-167-114.customer.lyse.net [213.167.114.15]
4 21 ms 16 ms 21 ms ae71.edge7.London1.Level3.net [217.163.134.165]
5 47 ms * 30 ms ae2.3204.edge7.Amsterdam1.level3.net [4.69.162.181]
6 24 ms 23 ms 23 ms BLIZZARD-EN.edge7.Amsterdam1.Level3.net [212.72.41.90]
7 26 ms 26 ms 34 ms 137.221.78.27
8 * * * Request timed out.
9 26 ms 26 ms 26 ms et-0-0-31-pe02-eqam1.as57976.net [137.221.78.69]
10 26 ms 26 ms 26 ms 185.60.112.158
Trace complete.

Tracing route to 185.60.114.159 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms 192.168.10.1
2 4 ms 4 ms 4 ms 188.79-160-116.customer.lyse.net [79.160.116.188]
3 5 ms 5 ms 5 ms 15.213-167-114.customer.lyse.net [213.167.114.15]
4 32 ms 23 ms 16 ms ae71.edge7.London1.Level3.net [217.163.134.165]
5 23 ms 23 ms 23 ms ae2.3204.edge7.Amsterdam1.level3.net [4.69.162.181]
6 23 ms 23 ms 23 ms BLIZZARD-EN.edge7.Amsterdam1.Level3.net [212.72.41.90]
7 * * * Request timed out.
8 28 ms 28 ms 27 ms et-0-0-3-br02-eqpa4.as57976.net [137.221.65.92]
9 28 ms 27 ms 27 ms et-0-0-1-pe04-eqpa4.as57976.net [137.221.77.53]
10 28 ms 28 ms 28 ms 137.221.66.39
11 28 ms 28 ms 27 ms 185.60.114.159
Trace complete.

Tracing route to 185.60.114.159 over a maximum of 30 hops

1 1 ms 1 ms 1 ms router [192.168.10.1]
2 5 ms 5 ms 7 ms 238.79-160-116.customer.lyse.-net [79.160.116.238]
3 6 ms 5 ms 5 ms 219.213-167-114.customer.lyse.-net [213.167.114.219]
4 6 ms 5 ms 5 ms oso-b1-link.ip.twelve99.-net [62.115.12.214]
5 17 ms 17 ms 17 ms hbg-bb3-link.ip.twelve99.-net [62.115.112.84]
6 24 ms 23 ms 23 ms adm-bb1-link.ip.twelve99.-net [80.91.252.42]
7 24 ms 23 ms 23 ms adm-b10-link.ip.twelve99.-net [62.115.120.227]
8 24 ms 23 ms 24 ms blizzard-ic-348623.ip.twelve99-cust.-net [62.115.178.203]
9 1243 ms 659 ms 219 ms ae1-br02-eqam1.as57976.-net [137.221.78.35]
10 43 ms 38 ms 31 ms et-0-0-3-br02-eqpa4.as57976.-net [137.221.65.92]
11 31 ms 31 ms 31 ms et-0-0-1-pe04-eqpa4.as57976.-net [137.221.77.53]
12 32 ms 31 ms 31 ms 137.221.66.39
13 32 ms 32 ms 31 ms 185.60.114.159

Trace complete.


Tracing route to 185.60.112.158 over a maximum of 30 hops

1 1 ms 1 ms 1 ms router [192.168.10.1]
2 7 ms 5 ms 5 ms 238.79-160-116.customer.lyse.-net [79.160.116.238]
3 6 ms 5 ms 5 ms 219.213-167-114.customer.lyse.-net [213.167.114.219]
4 5 ms 5 ms 5 ms oso-b1-link.ip.twelve99.-net [62.115.54.185]
5 17 ms * 17 ms hbg-bb3-link.ip.twelve99.-net [62.115.112.84]
6 24 ms 24 ms 23 ms adm-bb1-link.ip.twelve99.-net [80.91.252.42]
7 24 ms 23 ms 23 ms adm-b10-link.ip.twelve99.-net [62.115.120.227]
8 24 ms 23 ms 24 ms blizzard-ic-348623.ip.twelve99-cust.-net [62.115.178.203]
9 57 ms 69 ms 24 ms ae1-br01-eqam1.as57976.-net [137.221.78.33]
10 * * * Request timed out.
11 24 ms 31 ms 23 ms 137.221.78.55
12 23 ms 23 ms 23 ms 137.221.66.41
13 24 ms 23 ms 24 ms 185.60.112.158

Trace complete.


Tracing route to 185.60.112.157 over a maximum of 30 hops

1 1 ms 1 ms 1 ms router [192.168.10.1]
2 6 ms 5 ms 6 ms 238.79-160-116.customer.lyse.-net [79.160.116.238]
3 5 ms 5 ms 5 ms 219.213-167-114.customer.lyse.-net [213.167.114.219]
4 5 ms 5 ms 5 ms oso-b1-link.ip.twelve99.-net [213.248.77.48]
5 17 ms 17 ms 17 ms hbg-bb3-link.ip.twelve99.-net [62.115.112.84]
6 23 ms 23 ms 23 ms adm-bb1-link.ip.twelve99.-net [80.91.252.42]
7 24 ms 23 ms 23 ms adm-b10-link.ip.twelve99.-net [62.115.120.227]
8 24 ms 24 ms 24 ms blizzard-ic-348623.ip.twelve99-cust.-net [62.115.178.203]
9 255 ms 219 ms 246 ms ae1-br02-eqam1.as57976.-net [137.221.78.35]
10 24 ms 24 ms 26 ms et-0-0-5-br01-eqam3.blizzardonline.-net [137.221.65.159]
11 23 ms 23 ms 23 ms 137.221.78.49
12 23 ms 23 ms 23 ms 137.221.66.43
13 23 ms 22 ms 23 ms 185.60.112.157

Trace complete.

Added - before net because forum wont accept links.

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 * 3 ms 4 ms 192.168.86.1
2 4 ms 3 ms 4 ms 192.168.10.1
3 7 ms 6 ms 3 ms 246.79-160-116.customer.lyse.net [79.160.116.246]
4 7 ms 5 ms 5 ms 217.213-167-114.customer.lyse.net [213.167.114.217]
5 6 ms 4 ms 10 ms ae65.edge1.Oslo2.Level3.net [62.67.17.221]
6 41 ms 33 ms 31 ms ae2.3204.edge7.Amsterdam1.level3.net [4.69.162.181]
7 35 ms 37 ms 36 ms BLIZZARD-EN.edge7.Amsterdam1.Level3.net [212.72.41.90]
8 94 ms 230 ms 207 ms 137.221.78.27
9 * * * Request timed out.
10 30 ms 30 ms 29 ms 137.221.78.53
11 31 ms 30 ms 29 ms 137.221.66.47
12 31 ms 30 ms 31 ms 185.60.112.157

Trace complete.

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 5 ms 2 ms <1 ms 192.168.86.1
2 4 ms 2 ms 3 ms 8.79-160-116.customer.lyse.net [79.160.116.8]
3 3 ms 4 ms 2 ms 219.213-167-114.customer.lyse.net [213.167.114.219]
4 2 ms 2 ms 4 ms oso-b1-link.ip.twelve99.net [213.248.77.48]
5 * 15 ms * hbg-bb3-link.ip.twelve99.net [62.115.112.84]
6 21 ms 21 ms 22 ms adm-bb1-link.ip.twelve99.net [80.91.252.42]
7 22 ms 22 ms 21 ms adm-b10-link.ip.twelve99.net [62.115.120.227]
8 22 ms 20 ms 22 ms blizzard-ic-348623.ip.twelve99-cust.net [62.115.178.203]
9 21 ms 20 ms 20 ms ae1-br01-eqam1.as57976.net [137.221.78.33]
10 * * * Request timed out.
11 22 ms 21 ms 21 ms 137.221.78.55
12 21 ms 20 ms 22 ms

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.20.1
2 3 ms 4 ms 3 ms 170.79-160-116.customer.lyse.net [79.160.116.170]
3 3 ms 3 ms 3 ms 219.213-167-114.customer.lyse.net [213.167.114.219]
4 3 ms 2 ms 2 ms oso-b1-link.ip.twelve99.net [80.239.161.92]
5 * * 15 ms hbg-bb3-link.ip.twelve99.net [62.115.112.84]
6 21 ms 22 ms 21 ms adm-bb1-link.ip.twelve99.net [80.91.252.42]
7 21 ms 21 ms 22 ms adm-b10-link.ip.twelve99.net [62.115.120.227]
8 21 ms 21 ms 21 ms blizzard-ic-348623.ip.twelve99-cust.net [62.115.178.203]
9 284 ms 143 ms 91 ms ae1-br01-eqam1.as57976.net [137.221.78.33]
10 * * * Request timed out.
11 22 ms 20 ms 20 ms 137.221.78.55
12 21 ms 21 ms 21 ms 185.60.112.157

Trace complete.

Tracing route to 185.60.112.157 over a maximum of 30 hops

  1     1 ms    <1 ms    <1 ms  44D437D3D330.lan [192.168.10.1] 
  2     5 ms     4 ms     4 ms  250.79-160-116.customer. lyse. net [79.160.116.250] 
  3    24 ms    23 ms    23 ms  219.213-167-114.customer. lyse. net [213.167.114.219] 
  4    24 ms    23 ms    23 ms  oso-b1-link.ip.twelve99. net [80.239.161.92] 
  5    35 ms     *        *     hbg-bb3-link.ip.twelve99. net [62.115.112.84] 
  6    41 ms    42 ms    41 ms  adm-bb1-link.ip.twelve99. net [80.91.252.42] 
  7    42 ms    41 ms    41 ms  adm-b10-link.ip.twelve99. net [62.115.120.227] 
  8    78 ms    42 ms    55 ms  blizzard-ic-348623.ip. twelve99- cust. net [62.115.178.203] 
  9     *        *     3739 ms  ae1-br01-eqam1.as57976. net [137.221.78.33] 
 10     *        *        *     Request timed out.
 11    41 ms    42 ms    41 ms  137.221.78.53 
 12    49 ms    41 ms    41 ms  137.221.66.47 
 13    42 ms    42 ms    54 ms  185.60.112.157 

Tracing route to 185.60.112.158 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  44D437D3D330.lan [192.168.10.1] 
  2     4 ms     4 ms     4 ms  250.79-160-116.customer.lyse. net [79.160.116.250] 
  3    24 ms    26 ms    23 ms  219.213-167-114.customer.lyse. net [213.167.114.219] 
  4    23 ms    23 ms    23 ms  oso-b1-link.ip.twelve99. net [80.239.161.92] 
  5     *        *       35 ms  hbg-bb3-link.ip.twelve99. net [62.115.112.84] 
  6    42 ms    41 ms    41 ms  adm-bb1-link.ip.twelve99. net [80.91.252.42] 
  7    42 ms    41 ms    41 ms  adm-b10-link.ip.twelve99. net [62.115.120.227] 
  8    42 ms    41 ms    43 ms  blizzard-ic-348623.ip.twelve99-cust. net [62.115.178.203] 
  9   196 ms   219 ms   221 ms  ae1-br01-eqam1.as57976. net [137.221.78.33] 
 10     *        *        *     Request timed out.
 11    41 ms    41 ms    44 ms  137.221.78.53 
 12    41 ms    41 ms    42 ms  185.60.112.158 

Tracing route to 185.60.112.159 over a maximum of 30 hops

  1     4 ms    <1 ms    <1 ms  44D437D3D330.lan [192.168.10.1] 
  2     4 ms     4 ms     5 ms  250.79-160-116.customer.lyse. net [79.160.116.250] 
  3    24 ms    23 ms    23 ms  219.213-167-114.customer.lyse. net [213.167.114.219] 
  4    23 ms    23 ms    23 ms  oso-b1-link.ip.twelve99. net [62.115.54.185] 
  5    36 ms    35 ms    35 ms  hbg-bb3-link.ip.twelve99. net [62.115.112.84] 
  6    41 ms    42 ms    46 ms  adm-bb1-link.ip.twelve99. net [80.91.252.42] 
  7    41 ms    41 ms    42 ms  adm-b10-link.ip.twelve99. net [62.115.120.227] 
  8    41 ms    42 ms    42 ms  blizzard-ic-348623.ip.twelve99-cust. net [62.115.178.203] 
  9     *     3452 ms  1972 ms  ae1-br02-eqam1.as57976. net [137.221.78.35] 
 10     *        *        *     Request timed out.
 11    42 ms    41 ms    41 ms  137.221.78.49 
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Hi, still problems. I have pasted traces below, not using VPN. I have however discovered that for some reason, WoW disappears completely from task-manager some time before freeze/disconnect. I ended up testing and trying a lot. I’m not sure if I can post pictures here, but I took some screenshots I’ve saved.

Basically, when entering WoW I can see WoW in the task-manager (“World of Warcraft”) with 2 sub-processes (WoW and VoiceProxy). After some time the task completely disappears from the task-manager but CPU and Memory consumption is the same as before, and I’m still able to do portals. After a couple of minutes, I get frozen screen during a portal. WoW is still not visible in task-manager, but it’s still using CPU/Mem. When Alt-F4 in WoW, resources are released. If I restart WoW, it appears in the task-manager as supposed to again (for some random time). Not sure if this is related or helpful, just an observation.

I have not been able to reproduce this behaviour when using VPN (I tested this too).

>   1    <1 ms    <1 ms    <1 ms  10.0.1.1
>   2     7 ms     6 ms     7 ms  192.79-160-116.customer.lyse.net [79.160.116.192]
>   3     6 ms     6 ms     6 ms  221.213-167-114.customer.lyse.net [213.167.114.221]
>   4     6 ms     *        7 ms  80.81-167-39.customer.lyse.net [81.167.39.80]
>   5     8 ms     7 ms     8 ms  219.213-167-114.customer.lyse.net [213.167.114.219]
>   6     8 ms     8 ms     7 ms  oso-b1-link.ip.twelve99.net [213.248.77.48]
>   7    19 ms     *        *     hbg-bb3-link.ip.twelve99.net [62.115.112.84]
>   8    26 ms    27 ms    26 ms  adm-bb1-link.ip.twelve99.net [80.91.252.42]
>   9    25 ms    25 ms    25 ms  adm-b10-link.ip.twelve99.net [62.115.120.227]
>  10    26 ms    27 ms    27 ms  blizzard-ic-348623.ip.twelve99-cust.net [62.115.178.203]
>  11     *        *        *     Request timed out.
>  12     *        *        *     Request timed out.
>  13    25 ms    26 ms    26 ms  137.221.78.49
>  14    25 ms    26 ms    27 ms  137.221.66.43
>  15    27 ms    27 ms    25 ms  185.60.112.157

>   1    <1 ms    <1 ms    <1 ms  10.0.1.1
>   2     7 ms     6 ms     6 ms  192.79-160-116.customer.lyse.net [79.160.116.192]
>   3     6 ms     6 ms     6 ms  221.213-167-114.customer.lyse.net [213.167.114.221]
>   4     7 ms     *        6 ms  80.81-167-39.customer.lyse.net [81.167.39.80]
>   5     7 ms     7 ms     7 ms  219.213-167-114.customer.lyse.net [213.167.114.219]
>   6     8 ms     7 ms     8 ms  oso-b1-link.ip.twelve99.net [62.115.54.181]
>   7     *        *       19 ms  hbg-bb3-link.ip.twelve99.net [62.115.112.84]
>   8    26 ms    26 ms    27 ms  adm-bb1-link.ip.twelve99.net [80.91.252.42]
>   9    26 ms    26 ms    25 ms  adm-b10-link.ip.twelve99.net [62.115.120.227]
>  10    26 ms    30 ms    26 ms  blizzard-ic-348623.ip.twelve99-cust.net [62.115.178.203]
>  11     *        *        *     Request timed out.
>  12     *        *        *     Request timed out.
>  13    27 ms    25 ms    25 ms  137.221.78.53
>  14    26 ms    26 ms    28 ms  185.60.112.158

>   1    <1 ms    <1 ms    <1 ms  10.0.1.1
>   2     7 ms     6 ms     7 ms  192.79-160-116.customer.lyse.net [79.160.116.192]
>   3     6 ms     6 ms     6 ms  221.213-167-114.customer.lyse.net [213.167.114.221]
>   4     7 ms     *        7 ms  80.81-167-39.customer.lyse.net [81.167.39.80]
>   5     9 ms     8 ms     8 ms  219.213-167-114.customer.lyse.net [213.167.114.219]
>   6     8 ms     7 ms     7 ms  oso-b1-link.ip.twelve99.net [62.115.186.110]
>   7     *       20 ms     *     hbg-bb3-link.ip.twelve99.net [62.115.112.84]
>   8    26 ms    26 ms    26 ms  adm-bb1-link.ip.twelve99.net [80.91.252.42]
>   9    26 ms    25 ms    25 ms  adm-b10-link.ip.twelve99.net [62.115.120.227]
>  10    26 ms    25 ms    25 ms  blizzard-ic-348623.ip.twelve99-cust.net [62.115.178.203]
>  11     *        *        *     Request timed out.
>  12    34 ms    35 ms    34 ms  et-0-0-3-br02-eqpa4.as57976.net [137.221.65.92]
>  13    34 ms    33 ms    35 ms  bond0-vs01-eqpa4.as57976.net [137.221.77.57]
>  14    34 ms    33 ms    33 ms  185.60.114.159

Tracing route to 185.60.114.159 over a maximum of 30 hops

1 1 ms 1 ms <1 ms 192.168.1.1
2 14 ms 13 ms 16 ms be10.no-tro-vro-cr1.link.no.telia. net [80.232.81.140]
3 12 ms 13 ms 14 ms 80.232.27.47
4 13 ms 13 ms 14 ms 80.232.27.49
5 15 ms 19 ms 13 ms 85.19.121.141
6 26 ms 15 ms 15 ms telia-ic-345141.ip.twelve99-cust. net [62.115.175.163]
7 17 ms 22 ms 14 ms oso-b2-link.ip.twelve99. net [62.115.175.162]
8 14 ms 13 ms 13 ms oso-b1-link.ip.twelve99. net [62.115.116.90]
9 38 ms 31 ms * hbg-bb3-link.ip.twelve99. net [62.115.112.84]
10 31 ms 38 ms 31 ms adm-bb1-link.ip.twelve99. net [80.91.252.42]
11 32 ms 31 ms 50 ms adm-b10-link.ip.twelve99. net [62.115.120.227]
12 32 ms 36 ms 38 ms blizzard-ic-348623.ip.twelve99-cust. net [62.115.178.203]
13 179 ms 208 ms 208 ms ae1-br02-eqam1.as57976. net [137.221.78.35]
14 42 ms 53 ms 47 ms et-0-0-3-br02-eqpa4.as57976 .net [137.221.65.92]
15 43 ms 42 ms 50 ms bond0-vs01-eqpa4.as57976. net [137.221.77.57]
16 41 ms 45 ms 50 ms 185.60.114.159

Trace complete.

Tracing route to 185.60.112.157 over a maximum of 30 hops

  1     1 ms     1 ms     1 ms  192.168.0.1 
  2     7 ms     7 ms     7 ms  10.245.0.1 
  3     9 ms     7 ms     8 ms  cm-84.208.12.24.get.no [84.208.12.24] 
  4     *        *        *     Request timed out.
  5     9 ms     9 ms     9 ms  peer-as41164.san-peer2.osl.no.ip.tdc.net [109.163.76.161] 
  6     9 ms    39 ms     9 ms  109.163.76.160 
  7     9 ms     9 ms     9 ms  oso-b1-link.ip.twelve99.net [62.115.175.156] 
  8    20 ms     *        *     hbg-bb3-link.ip.twelve99.net [62.115.112.84] 
  9    27 ms    27 ms    27 ms  adm-bb1-link.ip.twelve99.net [80.91.252.42] 
 10    28 ms    27 ms    27 ms  adm-b10-link.ip.twelve99.net [62.115.120.227] 
 11    28 ms    27 ms    28 ms  blizzard-ic-348623.ip.twelve99-cust.net [62.115.178.203] 
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14    27 ms    28 ms    27 ms  137.221.78.55 
 15    28 ms    29 ms    29 ms  185.60.112.157 

Trace complete.

.

Tracing route to 185.60.112.158 over a maximum of 30 hops

  1     1 ms     1 ms     1 ms  192.168.0.1 
  2     7 ms     7 ms     7 ms  10.245.0.1 
  3     8 ms     7 ms     7 ms  cm-84.208.12.26.get.no [84.208.12.26] 
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6     9 ms     7 ms     9 ms  peer-as41164.san-peer2.osl.no.ip.tdc.net [109.163.76.161] 
  7    11 ms     8 ms     9 ms  109.163.76.160 
  8     8 ms     9 ms     9 ms  oso-b1-link.ip.twelve99.net [62.115.175.156] 
  9     *        *        *     Request timed out.
 10    26 ms    28 ms    26 ms  adm-bb1-link.ip.twelve99.net [80.91.252.42] 
 11    28 ms    27 ms    27 ms  adm-b10-link.ip.twelve99.net [62.115.120.227] 
 12    27 ms    27 ms    28 ms  blizzard-ic-348623.ip.twelve99-cust.net [62.115.178.203] 
 13    79 ms   219 ms   219 ms  ae1-br02-eqam1.as57976.net [137.221.78.35] 
 14     *        *        *     Request timed out.
 15    28 ms    27 ms    27 ms  137.221.78.55 
 16    27 ms    29 ms    27 ms  137.221.66.41 
 17    29 ms    29 ms    27 ms  185.60.112.158 

Trace complete.

.

Tracing route to 185.60.114.159 over a maximum of 30 hops

  1     1 ms     1 ms     1 ms  192.168.0.1 
  2     7 ms     7 ms     7 ms  10.245.0.1 
  3     8 ms     7 ms     7 ms  cm-84.208.12.26.get.no [84.208.12.26] 
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6     9 ms    10 ms     9 ms  peer-as41164.san-peer2.osl.no.ip.tdc.net [109.163.76.161] 
  7     9 ms    13 ms     9 ms  109.163.76.160 
  8     9 ms    10 ms     9 ms  oso-b1-link.ip.twelve99.net [62.115.175.156] 
  9    21 ms    24 ms    21 ms  hbg-bb3-link.ip.twelve99.net [62.115.112.84] 
 10    26 ms    27 ms     *     adm-bb1-link.ip.twelve99.net [80.91.252.42] 
 11    29 ms    27 ms    31 ms  adm-b10-link.ip.twelve99.net [62.115.120.227] 
 12    26 ms    28 ms    27 ms  blizzard-ic-348623.ip.twelve99-cust.net [62.115.178.203] 
 13  3571 ms  3519 ms  2199 ms  ae1-br02-eqam1.as57976.net [137.221.78.35] 
 14    41 ms    35 ms    35 ms  et-0-0-3-br02-eqpa4.as57976.net [137.221.65.92] 
 15    36 ms    35 ms    35 ms  bond0-vs01-eqpa4.as57976.net [137.221.77.57] 
 16    36 ms    37 ms    38 ms  185.60.114.159 

Trace complete.

still having problems…

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms router.asus dot com [192.168.1.1]
2 3 ms 2 ms 2 ms 166.79-160-116.customer.lyse. net [79.160.116.166]
3 2 ms 2 ms 2 ms 217.213-167-114.customer.lyse. net [213.167.114.217]
4 6 ms 3 ms 2 ms ae65.edge1.Oslo2.Level3. net [62.67.17.221]
5 31 ms 31 ms 32 ms ae2.3204.edge7.Amsterdam1.level3. net [4.69.162.181]
6 32 ms 31 ms 32 ms BLIZZARD-EN.edge7.Amsterdam1.Level3. net [212.72.41.90]
7 * * 3280 ms 137.221.78.29
8 * * * Request timed out.
9 27 ms 27 ms 27 ms 137.221.78.51
10 27 ms 27 ms 27 ms 185.60.112.157

Tracing route to 185.60.112.158 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms router.asus dot com [192.168.1.1]
2 2 ms 2 ms 2 ms 166.79-160-116.customer.lyse. net [79.160.116.166]
3 2 ms 2 ms 2 ms 217.213-167-114.customer.lyse. net [213.167.114.217]
4 4 ms 2 ms 2 ms ae65.edge1.Oslo2.Level3. net [62.67.17.221]
5 31 ms 31 ms 31 ms ae2.3204.edge7.Amsterdam1.level3. net [4.69.162.181]
6 32 ms 31 ms 37 ms BLIZZARD-EN.edge7.Amsterdam1.Level3. net [212.72.41.90]
7 * * * Request timed out.
8 * * * Request timed out.
9 27 ms 27 ms 27 ms 137.221.78.49
10 27 ms 27 ms 27 ms 185.60.112.158

Tracing route to 185.60.114.159 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms router.asus dot com [192.168.1.1]
2 3 ms 2 ms 3 ms 166.79-160-116.customer.lyse. net [79.160.116.166]
3 2 ms 2 ms 2 ms 217.213-167-114.customer.lyse. net [213.167.114.217]
4 2 ms 2 ms 2 ms ae65.edge1.Oslo2.Level3. net [62.67.17.221]
5 31 ms 31 ms 31 ms ae2.3204.edge7.Amsterdam1.level3. net [4.69.162.181]
6 32 ms 31 ms 31 ms BLIZZARD-EN.edge7.Amsterdam1.Level3. net [212.72.41.90]
7 * * * Request timed out.
8 86 ms 39 ms 59 ms et-0-0-3-br02-eqpa4.as57976. net [137.221.65.92]
9 35 ms 34 ms 35 ms bond0-vs01-eqpa4.as57976. net [137.221.77.57]
10 35 ms 35 ms 35 ms 185.60.114.159

Here’s mine:

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.1.1
2 7 ms 7 ms 7 ms 10.249.0.1
3 8 ms 7 ms 7 ms cm-84.208.12.30.get.no [84.208.12.30]
4 9 ms 8 ms 7 ms 213.236.142.77
5 7 ms 7 ms 9 ms 213.236.142.76
6 8 ms 7 ms 7 ms oso-b2-link.ip.twelve99. net [62.115.175.162]
7 8 ms 7 ms 7 ms oso-b1-link.ip.twelve99. net [62.115.116.90]
8 20 ms 20 ms 19 ms hbg-bb3-link.ip.twelve99. net [62.115.112.84]
9 26 ms 25 ms 25 ms adm-bb1-link.ip.twelve99. net [80.91.252.42]
10 27 ms 27 ms 25 ms adm-b10-link.ip.twelve99. net [62.115.120.227]
11 27 ms 25 ms 25 ms blizzard-ic-348623.ip.twelve99-cust. net [62.115.178.203]
12 * * * Request timed out.
13 * * * Request timed out.
14 26 ms 25 ms 25 ms et-0-0-31-pe02-eqam1.as57976. net [137.221.78.69]
15 26 ms 26 ms 27 ms 137.221.66.47
16 27 ms 27 ms 27 ms 185.60.112.157

Tracing route to 185.60.112.158 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.1.1
2 8 ms 7 ms 7 ms 10.249.0.1
3 8 ms 7 ms 7 ms cm-84.208.12.28.get.no [84.208.12.28]
4 8 ms 7 ms 7 ms peer-as41164.san-peer2.osl.no.ip.tdc. net [109.163.76.161]
5 7 ms 7 ms 8 ms 109.163.76.160
6 8 ms 7 ms 7 ms oso-b1-link.ip.twelve99. net [62.115.175.156]
7 * * * Request timed out.
8 25 ms 25 ms 25 ms adm-bb1-link.ip.twelve99. net [80.91.252.42]
9 32 ms 26 ms 25 ms adm-b10-link.ip.twelve99. net [62.115.120.227]
10 26 ms 25 ms 25 ms blizzard-ic-348623.ip.twelve99-cust. net [62.115.178.203]
11 27 ms 25 ms 25 ms ae1-br01-eqam1.as57976. net [137.221.78.33]
12 * * * Request timed out.
13 30 ms 26 ms 41 ms 137.221.78.51
14 27 ms 26 ms 27 ms 137.221.66.45
15 27 ms 27 ms 27 ms 185.60.112.158

Tracing route to 185.60.114.159 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.1.1
2 8 ms 7 ms 7 ms 10.249.0.1
3 8 ms 12 ms 7 ms cm-84.208.12.30.get.no [84.208.12.30]
4 23 ms 21 ms 10 ms 213.236.142.77
5 8 ms 7 ms 7 ms 213.236.142.76
6 8 ms 7 ms 7 ms oso-b2-link.ip.twelve99. net [62.115.175.162]
7 7 ms 7 ms 7 ms oso-b1-link.ip.twelve99. net [62.115.116.90]
8 20 ms 20 ms 20 ms hbg-bb3-link.ip.twelve99. net [62.115.112.84]
9 27 ms 25 ms 25 ms adm-bb1-link.ip.twelve99. net [80.91.252.42]
10 27 ms 25 ms 25 ms adm-b10-link.ip.twelve99. net [62.115.120.227]
11 25 ms 25 ms 25 ms blizzard-ic-348623.ip.twelve99-cust. net [62.115.178.203]
12 * * * Request timed out.
13 56 ms 56 ms 56 ms et-0-0-3-br02-eqpa4.as57976. net [137.221.65.92]
14 33 ms 34 ms 34 ms et-0-0-1-pe01-eqpa4.as57976. net [137.221.77.79]
15 36 ms 35 ms 35 ms 185.60.114.159