Stuck in loading screens

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms router.asus dot com [192.168.1.1]
2 3 ms 2 ms 2 ms 166.79-160-116.customer.lyse. net [79.160.116.166]
3 2 ms 2 ms 2 ms 217.213-167-114.customer.lyse. net [213.167.114.217]
4 6 ms 3 ms 2 ms ae65.edge1.Oslo2.Level3. net [62.67.17.221]
5 31 ms 31 ms 32 ms ae2.3204.edge7.Amsterdam1.level3. net [4.69.162.181]
6 32 ms 31 ms 32 ms BLIZZARD-EN.edge7.Amsterdam1.Level3. net [212.72.41.90]
7 * * 3280 ms 137.221.78.29
8 * * * Request timed out.
9 27 ms 27 ms 27 ms 137.221.78.51
10 27 ms 27 ms 27 ms 185.60.112.157

Tracing route to 185.60.112.158 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms router.asus dot com [192.168.1.1]
2 2 ms 2 ms 2 ms 166.79-160-116.customer.lyse. net [79.160.116.166]
3 2 ms 2 ms 2 ms 217.213-167-114.customer.lyse. net [213.167.114.217]
4 4 ms 2 ms 2 ms ae65.edge1.Oslo2.Level3. net [62.67.17.221]
5 31 ms 31 ms 31 ms ae2.3204.edge7.Amsterdam1.level3. net [4.69.162.181]
6 32 ms 31 ms 37 ms BLIZZARD-EN.edge7.Amsterdam1.Level3. net [212.72.41.90]
7 * * * Request timed out.
8 * * * Request timed out.
9 27 ms 27 ms 27 ms 137.221.78.49
10 27 ms 27 ms 27 ms 185.60.112.158

Tracing route to 185.60.114.159 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms router.asus dot com [192.168.1.1]
2 3 ms 2 ms 3 ms 166.79-160-116.customer.lyse. net [79.160.116.166]
3 2 ms 2 ms 2 ms 217.213-167-114.customer.lyse. net [213.167.114.217]
4 2 ms 2 ms 2 ms ae65.edge1.Oslo2.Level3. net [62.67.17.221]
5 31 ms 31 ms 31 ms ae2.3204.edge7.Amsterdam1.level3. net [4.69.162.181]
6 32 ms 31 ms 31 ms BLIZZARD-EN.edge7.Amsterdam1.Level3. net [212.72.41.90]
7 * * * Request timed out.
8 86 ms 39 ms 59 ms et-0-0-3-br02-eqpa4.as57976. net [137.221.65.92]
9 35 ms 34 ms 35 ms bond0-vs01-eqpa4.as57976. net [137.221.77.57]
10 35 ms 35 ms 35 ms 185.60.114.159

Here’s mine:

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.1.1
2 7 ms 7 ms 7 ms 10.249.0.1
3 8 ms 7 ms 7 ms cm-84.208.12.30.get.no [84.208.12.30]
4 9 ms 8 ms 7 ms 213.236.142.77
5 7 ms 7 ms 9 ms 213.236.142.76
6 8 ms 7 ms 7 ms oso-b2-link.ip.twelve99. net [62.115.175.162]
7 8 ms 7 ms 7 ms oso-b1-link.ip.twelve99. net [62.115.116.90]
8 20 ms 20 ms 19 ms hbg-bb3-link.ip.twelve99. net [62.115.112.84]
9 26 ms 25 ms 25 ms adm-bb1-link.ip.twelve99. net [80.91.252.42]
10 27 ms 27 ms 25 ms adm-b10-link.ip.twelve99. net [62.115.120.227]
11 27 ms 25 ms 25 ms blizzard-ic-348623.ip.twelve99-cust. net [62.115.178.203]
12 * * * Request timed out.
13 * * * Request timed out.
14 26 ms 25 ms 25 ms et-0-0-31-pe02-eqam1.as57976. net [137.221.78.69]
15 26 ms 26 ms 27 ms 137.221.66.47
16 27 ms 27 ms 27 ms 185.60.112.157

Tracing route to 185.60.112.158 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.1.1
2 8 ms 7 ms 7 ms 10.249.0.1
3 8 ms 7 ms 7 ms cm-84.208.12.28.get.no [84.208.12.28]
4 8 ms 7 ms 7 ms peer-as41164.san-peer2.osl.no.ip.tdc. net [109.163.76.161]
5 7 ms 7 ms 8 ms 109.163.76.160
6 8 ms 7 ms 7 ms oso-b1-link.ip.twelve99. net [62.115.175.156]
7 * * * Request timed out.
8 25 ms 25 ms 25 ms adm-bb1-link.ip.twelve99. net [80.91.252.42]
9 32 ms 26 ms 25 ms adm-b10-link.ip.twelve99. net [62.115.120.227]
10 26 ms 25 ms 25 ms blizzard-ic-348623.ip.twelve99-cust. net [62.115.178.203]
11 27 ms 25 ms 25 ms ae1-br01-eqam1.as57976. net [137.221.78.33]
12 * * * Request timed out.
13 30 ms 26 ms 41 ms 137.221.78.51
14 27 ms 26 ms 27 ms 137.221.66.45
15 27 ms 27 ms 27 ms 185.60.112.158

Tracing route to 185.60.114.159 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.1.1
2 8 ms 7 ms 7 ms 10.249.0.1
3 8 ms 12 ms 7 ms cm-84.208.12.30.get.no [84.208.12.30]
4 23 ms 21 ms 10 ms 213.236.142.77
5 8 ms 7 ms 7 ms 213.236.142.76
6 8 ms 7 ms 7 ms oso-b2-link.ip.twelve99. net [62.115.175.162]
7 7 ms 7 ms 7 ms oso-b1-link.ip.twelve99. net [62.115.116.90]
8 20 ms 20 ms 20 ms hbg-bb3-link.ip.twelve99. net [62.115.112.84]
9 27 ms 25 ms 25 ms adm-bb1-link.ip.twelve99. net [80.91.252.42]
10 27 ms 25 ms 25 ms adm-b10-link.ip.twelve99. net [62.115.120.227]
11 25 ms 25 ms 25 ms blizzard-ic-348623.ip.twelve99-cust. net [62.115.178.203]
12 * * * Request timed out.
13 56 ms 56 ms 56 ms et-0-0-3-br02-eqpa4.as57976. net [137.221.65.92]
14 33 ms 34 ms 34 ms et-0-0-1-pe01-eqpa4.as57976. net [137.221.77.79]
15 36 ms 35 ms 35 ms 185.60.114.159

Still problems here too

Tracing route to 185.60.112.157 over a maximum of 30 hops
1 7 ms 11 ms 5 ms router [192.168.10.1]
2 5 ms 8 ms 5 ms 96.79-160-116.customer.lyse.net [79.160.116.96]
3 7 ms 6 ms 6 ms 15.213-167-114.customer.lyse.net [213.167.114.15]
4 18 ms 18 ms 24 ms ae71.edge7.London1.Level3.net [217.163.134.165]
5 24 ms 24 ms 26 ms ae2.3204.edge7.Amsterdam1.level3.net [4.69.162.181]
6 33 ms 25 ms 25 ms BLIZZARD-EN.edge7.Amsterdam1.Level3.net [212.72.41.90]
7 164 ms 212 ms 218 ms 137.221.78.27
8 * * * Request timed out.
9 28 ms 27 ms 27 ms et-0-0-31-pe02-eqam1.as57976.net [137.221.78.69]
10 28 ms 32 ms 27 ms 137.221.66.47
11 29 ms 27 ms 29 ms 185.60.112.157
Trace complete.

Tracing route to 185.60.112.157 over a maximum of 30 hops
1 4 ms 9 ms 8 ms router [192.168.10.1]
2 8 ms 11 ms 8 ms 96.79-160-116.customer.lyse.net [79.160.116.96]
3 27 ms 12 ms 6 ms 15.213-167-114.customer.lyse.net [213.167.114.15]
4 22 ms 19 ms 18 ms ae71.edge7.London1.Level3.net [217.163.134.165]
5 25 ms 26 ms 26 ms ae2.3204.edge7.Amsterdam1.level3.net [4.69.162.181]
6 26 ms 34 ms 25 ms BLIZZARD-EN.edge7.Amsterdam1.Level3.net [212.72.41.90]
7 29 ms 28 ms 36 ms 137.221.78.27
8 * * * Request timed out.
9 28 ms 28 ms 32 ms et-0-0-31-pe02-eqam1.as57976.net [137.221.78.69]
10 27 ms 27 ms 27 ms 137.221.66.47
11 28 ms 27 ms 27 ms 185.60.112.157
Trace complete.

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 1 ms <1 ms <1 ms home [192.168.10.1]
2 2 ms 2 ms 2 ms 62.79-160-116.customer.lyse. net [79.160.116.62]
3 13 ms 12 ms 12 ms 59.213-167-114.customer.lyse. net [213.167.114.59]
4 13 ms 13 ms 12 ms 61.213-167-114.customer.lyse. net [213.167.114.61]
5 31 ms 30 ms 31 ms ae2.3204.edge7.Amsterdam1.level3. net [4.69.162.181]
6 31 ms 32 ms 31 ms BLIZZARD-EN.edge7.Amsterdam1.Level3. net [212.72.41.90]
7 30 ms 42 ms 59 ms 137.221.78.27
8 * * * Request timed out.
9 30 ms 30 ms 30 ms et-0-0-31-pe01-eqam1.as57976. net [137.221.78.67]
10 30 ms 30 ms 30 ms 185.60.112.157

Trace complete.

Tracing route to 185.60.112.158 over a maximum of 30 hops

1 1 ms <1 ms <1 ms home [192.168.10.1]
2 2 ms 3 ms 2 ms 62.79-160-116.customer.lyse. net [79.160.116.62]
3 13 ms 12 ms 12 ms 59.213-167-114.customer.lyse. net [213.167.114.59]
4 13 ms 13 ms 13 ms 61.213-167-114.customer.lyse. net [213.167.114.61]
5 30 ms 31 ms 35 ms ae2.3204.edge7.Amsterdam1.level3. net [4.69.162.181]
6 31 ms 31 ms 31 ms BLIZZARD-EN.edge7.Amsterdam1.Level3. net [212.72.41.90]
7 * * * Request timed out.
8 * * * Request timed out.
9 30 ms 30 ms 30 ms et-0-0-31-pe01-eqam1.as57976. net [137.221.78.67]
10 30 ms 30 ms 30 ms 137.221.66.45
11 30 ms 30 ms 30 ms 185.60.112.158

Trace complete.

Tracing route to 185.60.112.159 over a maximum of 30 hops

1 1 ms <1 ms <1 ms home [192.168.10.1]
2 2 ms 2 ms 2 ms 62.79-160-116.customer.lyse. net [79.160.116.62]
3 12 ms 13 ms 12 ms 59.213-167-114.customer.lyse. net [213.167.114.59]
4 13 ms 13 ms 13 ms 61.213-167-114.customer.lyse. net [213.167.114.61]
5 31 ms 40 ms 36 ms ae2.3204.edge7.Amsterdam1.level3. net [4.69.162.181]
6 32 ms 32 ms 32 ms BLIZZARD-EN.edge7.Amsterdam1.Level3. net [212.72.41.90]
7 * * * Request timed out.
8 * * * Request timed out.
9 30 ms 30 ms 30 ms 137.221.78.47
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Norway, Telia, same issues

   Tracing route to 185.60.112.157 over a maximum of 30 hops

  1     1 ms     1 ms    <1 ms  10.0.0.1 
  2     *        *        *     Request timed out.
  3     2 ms     2 ms     2 ms  peer-as41164.san-peer2.osl.no.ip.tdc.net [109.163.76.161] 
  4     2 ms     1 ms     1 ms  109.163.76.160 
  5     2 ms     1 ms     1 ms  oso-b1-link.ip.twelve99.net [62.115.175.156] 
  6    13 ms     *        *     hbg-bb3-link.ip.twelve99.net [62.115.112.84] 
  7    20 ms    20 ms    22 ms  adm-bb1-link.ip.twelve99.net [80.91.252.42] 
  8    20 ms    20 ms    21 ms  adm-b10-link.ip.twelve99.net [62.115.120.227] 
  9    21 ms    20 ms    20 ms  blizzard-ic-348623.ip.twelve99-cust.net [62.115.178.203] 
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12    20 ms    21 ms    21 ms  137.221.78.51 
 13    20 ms    20 ms    20 ms  185.60.112.157 

Trace complete.



Tracing route to 185.60.112.158 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  10.0.0.1 
  2     *        *        *     Request timed out.
  3     2 ms     1 ms     1 ms  peer-as41164.san-peer2.osl.no.ip.tdc.net [109.163.76.161] 
  4     1 ms     2 ms     1 ms  109.163.76.160 
  5     2 ms     1 ms     1 ms  oso-b1-link.ip.twelve99.net [62.115.175.156] 
  6    14 ms    14 ms    13 ms  hbg-bb3-link.ip.twelve99.net [62.115.112.84] 
  7    25 ms    24 ms    22 ms  adm-bb1-link.ip.twelve99.net [80.91.252.42] 
  8    20 ms    21 ms    20 ms  adm-b10-link.ip.twelve99.net [62.115.120.227] 
  9    20 ms    21 ms    22 ms  blizzard-ic-348623.ip.twelve99-cust.net [62.115.178.203] 
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12    20 ms    20 ms    20 ms  et-0-0-31-pe02-eqam1.as57976.net [137.221.78.69] 
 13    20 ms    23 ms    20 ms  185.60.112.158 

Trace complete.



Tracing route to 185.60.112.159 over a maximum of 30 hops

  1     1 ms    <1 ms    <1 ms  10.0.0.1 
  2     *        *        *     Request timed out.
  3     2 ms     2 ms     1 ms  peer-as41164.san-peer2.osl.no.ip.tdc.net [109.163.76.161] 
  4     2 ms     1 ms     1 ms  109.163.76.160 
  5     2 ms     1 ms     2 ms  oso-b1-link.ip.twelve99.net [62.115.175.156] 
  6    14 ms    15 ms    14 ms  hbg-bb3-link.ip.twelve99.net [62.115.112.84] 
  7    21 ms    20 ms    20 ms  adm-bb1-link.ip.twelve99.net [80.91.252.42] 
  8    20 ms    20 ms    22 ms  adm-b10-link.ip.twelve99.net [62.115.120.227] 
  9    20 ms    20 ms    20 ms  blizzard-ic-348623.ip.twelve99-cust.net [62.115.178.203] 
 10    97 ms   913 ms  1532 ms  ae1-br02-eqam1.as57976.net [137.221.78.35] 
 11    34 ms    39 ms    40 ms  et-0-0-5-br01-eqam3.blizzardonline.net [137.221.65.159] 
 12    21 ms    20 ms    20 ms  137.221.78.51 
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

You can’t possibly mean that all users with a problem have to repost a traceroute which actually doesnt indicate much? All players whom posted here have problems + I bet thousands more. Just fix it

3 Likes

Still having problems. My ISP is Telia.

C:\Windows\System32>tracert 185.60.112.157

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms OpenWrt.lan [192.168.1.1]
2 * * * Request timed out.
3 2 ms 1 ms 1 ms peer-as41164.san-peer2.osl.no.ip.tdc.net [109.163.76.161]
4 1 ms 2 ms 1 ms 109.163.76.160
5 8 ms 2 ms 1 ms oso-b1-link.ip.twelve99.net [62.115.175.156]
6 * 13 ms * hbg-bb3-link.ip.twelve99.net [62.115.112.84]
7 19 ms 20 ms 20 ms adm-bb1-link.ip.twelve99.net [80.91.252.42]
8 19 ms 20 ms 20 ms adm-b10-link.ip.twelve99.net [62.115.120.227]
9 20 ms 20 ms 20 ms blizzard-ic-348623.ip.twelve99-cust.net [62.115.178.203]
10 * * * Request timed out.
11 * * * Request timed out.
12 19 ms 20 ms 20 ms 137.221.78.49
13 20 ms 20 ms 20 ms 137.221.66.43
14 20 ms 20 ms 20 ms 185.60.112.157

Trace complete.

C:\Windows\System32>tracert 185.60.112.158

Tracing route to 185.60.112.158 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms OpenWrt.lan [192.168.1.1]
2 * * * Request timed out.
3 2 ms 1 ms 1 ms peer-as41164.san-peer2.osl.no.ip.tdc.net [109.163.76.161]
4 2 ms 1 ms 1 ms 109.163.76.160
5 1 ms 1 ms 2 ms oso-b1-link.ip.twelve99.net [62.115.175.156]
6 14 ms 14 ms 13 ms hbg-bb3-link.ip.twelve99.net [62.115.112.84]
7 20 ms 21 ms 20 ms adm-bb1-link.ip.twelve99.net [80.91.252.42]
8 20 ms 20 ms 19 ms adm-b10-link.ip.twelve99.net [62.115.120.227]
9 20 ms 20 ms 20 ms blizzard-ic-348623.ip.twelve99-cust.net [62.115.178.203]
10 34 ms 179 ms 219 ms ae1-br01-eqam1.as57976.net [137.221.78.33]
11 * * * Request timed out.
12 20 ms 20 ms 20 ms 137.221.78.53
13 20 ms 20 ms 20 ms 185.60.112.158

Trace complete.

C:\Windows\System32>tracert 185.60.112.159

Tracing route to 185.60.112.159 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms OpenWrt.lan [192.168.1.1]
2 * * * Request timed out.
3 2 ms 1 ms 1 ms peer-as41164.san-peer2.osl.no.ip.tdc.net [109.163.76.161]
4 1 ms 1 ms 1 ms 109.163.76.160
5 2 ms 1 ms 1 ms oso-b1-link.ip.twelve99.net [62.115.175.156]
6 13 ms 13 ms 13 ms hbg-bb3-link.ip.twelve99.net [62.115.112.84]
7 21 ms 20 ms 20 ms adm-bb1-link.ip.twelve99.net [80.91.252.42]
8 20 ms 20 ms 20 ms adm-b10-link.ip.twelve99.net [62.115.120.227]
9 37 ms 20 ms 32 ms blizzard-ic-348623.ip.twelve99-cust.net [62.115.178.203]
10 20 ms 20 ms 20 ms ae1-br01-eqam1.as57976.net [137.221.78.33]
11 * * * Request timed out.
12 19 ms 20 ms 20 ms bond0-vs01-eqam1.as57976.net [137.221.78.57]
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Still some problems for me too.
I was flying around in a zone, realised no mobs were loaded or anything and then i got disconnection.

Tracing route to 185.60.112.157 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  RT-AC68U-F128 [192.168.1.1]
  2     2 ms     2 ms     3 ms  gw890-no600.tbcn.telia.com [90.229.233.1]
  3     7 ms     7 ms     7 ms  lid-c2-link.se.telia.net [81.228.90.174]
  4     7 ms     7 ms     7 ms  m-b-c1-link.se.telia.net [81.228.89.188]
  5     7 ms     7 ms     7 ms  m-b-peer1-link.se.telia.net [81.228.84.95]
  6     8 ms     8 ms     8 ms  kbn-b1-link.ip.twelve99.net [62.115.123.158]
  7     *        *        *     Request timed out.
  8     *        *        *     Request timed out.
  9    20 ms    20 ms    20 ms  adm-bb4-link.ip.twelve99.net [62.115.127.89]
 10    21 ms    21 ms    20 ms  adm-b10-link.ip.twelve99.net [62.115.120.229]
 11    21 ms    21 ms    21 ms  blizzard-ic-348623.ip.twelve99-cust.net [62.115.178.203]
 12    63 ms   218 ms   218 ms  ae1-br02-eqam1.as57976.net [137.221.78.35]
 13   277 ms   138 ms   119 ms  et-0-0-5-br01-eqam3.blizzardonline.net [137.221.65.159]
 14    20 ms    20 ms    20 ms  137.221.78.51
 15    20 ms    20 ms    20 ms  185.60.112.157

Trace complete.

Tracing route to 185.60.112.158 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  RT-AC68U-F128 [192.168.1.1]
  2     2 ms     2 ms     2 ms  gw890-no600.tbcn.telia.com [90.229.233.1]
  3     8 ms     7 ms     8 ms  lid-c2-link.se.telia.net [81.228.90.174]
  4     7 ms     7 ms     7 ms  m-b-c1-link.se.telia.net [81.228.89.188]
  5     7 ms     7 ms     7 ms  m-b-peer1-link.se.telia.net [81.228.84.95]
  6     8 ms     9 ms     8 ms  kbn-b1-link.ip.twelve99.net [62.115.123.158]
  7     8 ms     8 ms    12 ms  kbn-bb5-link.ip.twelve99.net [62.115.143.6]
  8    14 ms    14 ms    14 ms  hbg-bb3-link.ip.twelve99.net [62.115.134.77]
  9    21 ms    20 ms    20 ms  adm-bb1-link.ip.twelve99.net [80.91.252.42]
 10    20 ms    20 ms    20 ms  adm-b10-link.ip.twelve99.net [62.115.120.227]
 11    25 ms    21 ms    21 ms  blizzard-ic-348623.ip.twelve99-cust.net [62.115.178.203]
 12    21 ms    20 ms    21 ms  ae1-br01-eqam1.as57976.net [137.221.78.33]
 13     *        *        *     Request timed out.
 14    21 ms    21 ms    21 ms  et-0-0-31-pe02-eqam1.as57976.net [137.221.78.69]
 15    20 ms    20 ms    20 ms  185.60.112.158

Trace complete.

Tracing route to 185.60.114.159 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  RT-AC68U-F128 [192.168.1.1]
  2     2 ms     2 ms     2 ms  gw890-no600.tbcn.telia.com [90.229.233.1]
  3     7 ms     7 ms     7 ms  lid-c2-link.se.telia.net [81.228.90.174]
  4     7 ms     8 ms     8 ms  m-b-c1-link.se.telia.net [81.228.89.188]
  5     7 ms     7 ms     7 ms  m-b-peer1-link.se.telia.net [81.228.84.95]
  6     8 ms     8 ms     8 ms  kbn-b1-link.ip.twelve99.net [62.115.123.158]
  7     *        8 ms     *     kbn-bb5-link.ip.twelve99.net [62.115.143.6]
  8    14 ms    14 ms    14 ms  hbg-bb3-link.ip.twelve99.net [62.115.134.77]
  9    20 ms    20 ms    20 ms  adm-bb1-link.ip.twelve99.net [80.91.252.42]
 10    20 ms    20 ms    20 ms  adm-b10-link.ip.twelve99.net [62.115.120.227]
 11    22 ms    21 ms    21 ms  blizzard-ic-348623.ip.twelve99-cust.net [62.115.178.203]
 12    81 ms   222 ms   215 ms  ae1-br02-eqam1.as57976.net [137.221.78.35]
 13    30 ms    30 ms    30 ms  et-0-0-3-br02-eqpa4.as57976.net [137.221.65.92]
 14    29 ms    29 ms    29 ms  et-0-0-1-pe02-eqpa4.as57976.net [137.221.77.83]
 15    29 ms    29 ms    29 ms  137.221.66.35
 16    30 ms    30 ms    30 ms  185.60.114.159

Trace complete.
1 Like

@Skarokuffe and Blizzard;
It’s been 90 minutes since you asked for tracerts (without VPN), without any further feedback to us. Please comment your progress on the issue.

1 Like

Still have issues

Tracerts from “now”

Tracing route to 185.60.112.157 over a maximum of 30 hops

  1     1 ms     1 ms     1 ms  192.168.0.1 
  2     6 ms     8 ms     7 ms  10.232.0.1 
  3     6 ms     7 ms     7 ms  cm-84.208.41.58.get.no [84.208.41.58] 
  4     *        *        *     Request timed out.
  5     8 ms     8 ms     7 ms  213.236.142.77 
  6     8 ms     7 ms     7 ms  213.236.142.76 
  7     8 ms     7 ms     7 ms  oso-b2-link.ip.twelve99.net [62.115.175.162] 
  8     8 ms     7 ms     7 ms  oso-b1-link.ip.twelve99.net [62.115.116.90] 
  9    19 ms    19 ms    19 ms  hbg-bb3-link.ip.twelve99.net [62.115.112.84] 
 10     *       29 ms    27 ms  adm-bb1-link.ip.twelve99.net [80.91.252.42] 
 11    26 ms    25 ms    25 ms  adm-b10-link.ip.twelve99.net [62.115.120.227] 
 12    27 ms    27 ms    27 ms  blizzard-ic-348623.ip.twelve99-cust.net [62.115.178.203] 
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15    26 ms    25 ms    26 ms  137.221.78.47 
 16    29 ms    29 ms    27 ms  185.60.112.157 

Trace complete.


Tracing route to 185.60.112.158 over a maximum of 30 hops

  1     1 ms     1 ms     1 ms  192.168.0.1 
  2     7 ms     7 ms     7 ms  10.232.0.1 
  3     7 ms     7 ms     7 ms  cm-84.208.41.58.get.no [84.208.41.58] 
  4     *        *        *     Request timed out.
  5     8 ms     7 ms     7 ms  213.236.142.77 
  6     8 ms     7 ms     7 ms  213.236.142.76 
  7     9 ms     7 ms    11 ms  oso-b2-link.ip.twelve99.net [62.115.175.162] 
  8     8 ms     7 ms     7 ms  oso-b1-link.ip.twelve99.net [62.115.116.90] 
  9     *       19 ms     *     hbg-bb3-link.ip.twelve99.net [62.115.112.84] 
 10    27 ms    27 ms    26 ms  adm-bb1-link.ip.twelve99.net [80.91.252.42] 
 11    26 ms    25 ms    25 ms  adm-b10-link.ip.twelve99.net [62.115.120.227] 
 12    26 ms    42 ms    28 ms  blizzard-ic-348623.ip.twelve99-cust.net [62.115.178.203] 
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15    32 ms    26 ms    25 ms  137.221.78.47 
 16    26 ms    26 ms    27 ms  137.221.66.41 
 17    28 ms    27 ms    28 ms  185.60.112.158 

Trace complete.


Tracing route to 185.60.114.159 over a maximum of 30 hops

  1     1 ms     1 ms     1 ms  192.168.0.1 
  2     7 ms     7 ms     7 ms  10.232.0.1 
  3     8 ms     8 ms     7 ms  cm-84.208.41.56.get.no [84.208.41.56] 
  4     *        *        *     Request timed out.
  5     8 ms     7 ms     8 ms  peer-as41164.san-peer2.osl.no.ip.tdc.net [109.163.76.161] 
  6     9 ms     7 ms     7 ms  109.163.76.160 
  7     9 ms     7 ms     8 ms  oso-b1-link.ip.twelve99.net [62.115.175.156] 
  8    20 ms    19 ms    19 ms  hbg-bb3-link.ip.twelve99.net [62.115.112.84] 
  9    26 ms    25 ms    25 ms  adm-bb1-link.ip.twelve99.net [80.91.252.42] 
 10    25 ms    25 ms    25 ms  adm-b10-link.ip.twelve99.net [62.115.120.227] 
 11    30 ms    30 ms    27 ms  blizzard-ic-348623.ip.twelve99-cust.net [62.115.178.203] 
 12     *        *        *     Request timed out.
 13   229 ms   219 ms   219 ms  et-0-0-3-br02-eqpa4.as57976.net [137.221.65.92] 
 14    35 ms    35 ms    35 ms  et-0-0-1-pe02-eqpa4.as57976.net [137.221.77.83] 
 15    36 ms    35 ms    35 ms  137.221.66.35 
 16    35 ms    36 ms    52 ms  185.60.114.159 

Trace complete.

but not that often now

Nope. Been like this 24/7 after latest patch.

Sweden, on Telia, and haven’t been stuck in a loading screen anymore all day, and just did a quest with a bajillion loading screens. so here’s hoping it’s fixed!

Have actually not had any problems with this until today.

Tracert for the three EU IPs:

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 5 ms 5 ms 5 ms 10.233.0.1
3 6 ms 6 ms 5 ms cm-84.208.41.80.get.no [84.208.41.80]
4 * * * Request timed out.
5 7 ms 7 ms 7 ms peer-as41164.san-peer2.osl.no.ip.tdc.net [109.163.76.161]
6 7 ms 7 ms 7 ms 109.163.76.160
7 7 ms 7 ms 6 ms oso-b1-link.ip.twelve99.net [62.115.175.156]
8 19 ms * 19 ms hbg-bb3-link.ip.twelve99.net [62.115.112.84]
9 25 ms 25 ms 26 ms adm-bb1-link.ip.twelve99.net [80.91.252.42]
10 24 ms 25 ms 25 ms adm-b10-link.ip.twelve99.net [62.115.120.227]
11 26 ms 25 ms 27 ms blizzard-ic-348623.ip.twelve99-cust.net [62.115.178.203]
12 92 ms 184 ms 218 ms ae1-br01-eqam1.as57976.net [137.221.78.33]
13 * * * Request timed out.
14 63 ms 27 ms 24 ms 137.221.78.53
15 25 ms 26 ms 25 ms 137.221.66.47
16 26 ms 25 ms 24 ms 185.60.112.157

Tracing route to 185.60.112.158 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 6 ms 7 ms 7 ms 10.233.0.1
3 5 ms 7 ms 5 ms cm-84.208.41.80.get.no [84.208.41.80]
4 * * * Request timed out.
5 7 ms 8 ms 6 ms peer-as41164.san-peer2.osl.no.ip.tdc.net [109.163.76.161]
6 6 ms 7 ms 7 ms 109.163.76.160
7 6 ms 7 ms 7 ms oso-b1-link.ip.twelve99.net [62.115.175.156]
8 19 ms * 20 ms hbg-bb3-link.ip.twelve99.net [62.115.112.84]
9 26 ms 25 ms 25 ms adm-bb1-link.ip.twelve99.net [80.91.252.42]
10 26 ms 25 ms 64 ms adm-b10-link.ip.twelve99.net [62.115.120.227]
11 26 ms 25 ms 25 ms blizzard-ic-348623.ip.twelve99-cust.net [62.115.178.203]
12 * * * Request timed out.
13 * * * Request timed out.
14 25 ms 25 ms 24 ms 137.221.78.55
15 28 ms 26 ms 25 ms 137.221.66.41
16 26 ms 26 ms 25 ms 185.60.112.158

1 <1 ms <1 ms <1 ms 192.168.1.1
2 6 ms 5 ms 5 ms 10.233.0.1
3 7 ms 5 ms 5 ms cm-84.208.41.80.get.no [84.208.41.80]
4 * * * Request timed out.
5 6 ms 7 ms 7 ms peer-as41164.san-peer2.osl.no.ip.tdc.net [109.163.76.161]
6 6 ms 7 ms 9 ms 109.163.76.160
7 6 ms 7 ms 8 ms oso-b1-link.ip.twelve99.net [62.115.175.156]
8 18 ms 19 ms 19 ms hbg-bb3-link.ip.twelve99.net [62.115.112.84]
9 * * 29 ms adm-bb1-link.ip.twelve99.net [80.91.252.42]
10 25 ms 25 ms 25 ms adm-b10-link.ip.twelve99.net [62.115.120.227]
11 25 ms 25 ms 25 ms blizzard-ic-348623.ip.twelve99-cust.net [62.115.178.203]
12 3195 ms 1705 ms 1318 ms ae1-br02-eqam1.as57976.net [137.221.78.35]
13 51 ms 39 ms 39 ms et-0-0-3-br02-eqpa4.as57976.net [137.221.65.92]
14 33 ms 34 ms 33 ms et-0-0-1-pe02-eqpa4.as57976.net [137.221.77.83]
15 34 ms 35 ms 35 ms 137.221.66.35
16 34 ms 33 ms 33 ms 185.60.114.159

Just called my ISP Eidsiva, They are on it with checking things up.
my logs from now ( winmtr and pingplotter)

157 server

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                    home -   98 |  184 |    5 |    0 |    0 |    0 |    0 |
|         50.79-160-116.customer.lyse.net -    0 |  889 |  889 |    3 |    3 |  507 |    3 |
|       229.213-167-114.customer.lyse.net -    0 |  889 |  889 |    2 |    3 |  507 |    3 |
|            81.167.37.48.static.lyse.net -   71 |  236 |   70 |    3 |    3 |    4 |    3 |
|       217.213-167-114.customer.lyse.net -    0 |  889 |  889 |    4 |    4 |  292 |    4 |
|             ae65.edge1.Oslo2.Level3.net -    0 |  889 |  889 |    3 |    7 |  478 |    4 |
|    ae2.3204.edge7.Amsterdam1.level3.net -    1 |  885 |  884 |   33 |   36 |  433 |   33 |
| BLIZZARD-EN.edge7.Amsterdam1.Level3.net -    0 |  889 |  889 |   32 |   37 |  307 |   34 |
|                           137.221.78.27 -    3 |  764 |  742 |    0 |  262 | 4231 | 1976 |
|                   No response from host -  100 |  180 |    0 |    0 |    0 |    0 |    0 |
|        et-0-0-31-pe02-eqam1.as57976.net -    0 |  889 |  889 |   29 |   30 |  291 |   29 |
|                           137.221.66.47 -    0 |  889 |  889 |   29 |   29 |  292 |   29 |
|                          185.60.112.157 -    0 |  889 |  889 |   29 |   29 |  291 |   29 |
|________________________________________________|______|______|______|______|______|______|
**158 server**
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                    home -   99 |  178 |    2 |    0 |    0 |    0 |    0 |
|         50.79-160-116.customer.lyse.net -    0 |  872 |  872 |    3 |    3 |   18 |    3 |
|       229.213-167-114.customer.lyse.net -    0 |  872 |  872 |    3 |    3 |    5 |    3 |
|            81.167.37.48.static.lyse.net -   68 |  237 |   76 |    0 |    3 |    4 |    3 |
|       217.213-167-114.customer.lyse.net -    0 |  872 |  872 |    3 |    4 |    7 |    4 |
|             ae65.edge1.Oslo2.Level3.net -    0 |  872 |  872 |    4 |    7 |   49 |    4 |
|    ae2.3204.edge7.Amsterdam1.level3.net -    1 |  857 |  853 |   33 |   35 |   75 |   33 |
| BLIZZARD-EN.edge7.Amsterdam1.Level3.net -    0 |  872 |  872 |   33 |   37 |  119 |   33 |
|                           137.221.78.29 -   54 |  263 |  123 |    0 |  946 | 4584 | 3151 |
|                   No response from host -  100 |  176 |    0 |    0 |    0 |    0 |    0 |
|        et-0-0-31-pe01-eqam1.as57976.net -    0 |  872 |  872 |   29 |   29 |   50 |   29 |
|                           137.221.66.45 -    1 |  843 |  835 |   29 |   29 |   38 |   29 |
|                          185.60.112.158 -    0 |  872 |  872 |   29 |   29 |   37 |   29 |
|________________________________________________|______|______|______|______|______|______|
**159 server**
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                    home -   16 |  526 |  446 |    0 |    0 |    1 |    0 |
|         50.79-160-116.customer.lyse.net -    1 |  835 |  834 |    3 |    3 |   27 |    3 |
|       229.213-167-114.customer.lyse.net -    1 |  835 |  834 |    3 |    3 |    5 |    3 |
|            81.167.37.48.static.lyse.net -   85 |  194 |   30 |    0 |    3 |    4 |    4 |
|       217.213-167-114.customer.lyse.net -    1 |  835 |  834 |    3 |    4 |   22 |    4 |
|             ae65.edge1.Oslo2.Level3.net -    1 |  835 |  834 |    3 |    7 |   53 |   19 |
|    ae2.3204.edge7.Amsterdam1.level3.net -    1 |  815 |  809 |   33 |   35 |   60 |   56 |
| BLIZZARD-EN.edge7.Amsterdam1.Level3.net -    1 |  835 |  834 |   33 |   36 |  130 |   35 |
|                           137.221.78.29 -   52 |  258 |  126 |    0 | 1010 | 4822 | 4822 |
|                   No response from host -  100 |  170 |    0 |    0 |    0 |    0 |    0 |
|                           137.221.78.51 -    1 |  835 |  834 |   29 |   29 |   63 |   30 |
|                   No response from host -  100 |  170 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  170 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  170 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  170 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  170 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  170 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  170 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  170 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  170 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  170 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  170 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  170 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  170 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  170 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  170 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  170 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  170 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  170 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  170 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
I also have a Pingplotter that are all red on 137.221.78.29

I am still having issues. Here is my traceroute:

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms home [192.168.10.1]
2 4 ms 4 ms 4 ms 148.79-160-116.customer.lyse.net [79.160.116.148]
3 4 ms 3 ms 4 ms 217.213-167-114.customer.lyse.net [213.167.114.217]
4 4 ms 3 ms 4 ms ae65.edge1.Oslo2.Level3.net [62.67.17.221]
5 32 ms 31 ms 33 ms ae2.3204.edge7.Amsterdam1.level3.net [4.69.162.181]
6 62 ms 32 ms 32 ms BLIZZARD-EN.edge7.Amsterdam1.Level3.net [212.72.41.90]
7 290 ms 80 ms 219 ms 137.221.78.27
8 * * * Request timed out.
9 28 ms 28 ms 28 ms bond0-vs01-eqam1.as57976.net [137.221.78.57]
10 28 ms 29 ms 28 ms 137.221.66.43
11 29 ms 29 ms 29 ms 185.60.112.157

Trace complete.

Tracing route to 185.60.112.158 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms home [192.168.10.1]
2 4 ms 4 ms 4 ms 148.79-160-116.customer.lyse.net [79.160.116.148]
3 7 ms 3 ms 3 ms 217.213-167-114.customer.lyse.net [213.167.114.217]
4 38 ms 14 ms 4 ms ae65.edge1.Oslo2.Level3.net [62.67.17.221]
5 32 ms 38 ms 31 ms ae2.3204.edge7.Amsterdam1.level3.net [4.69.162.181]
6 32 ms 32 ms 32 ms BLIZZARD-EN.edge7.Amsterdam1.Level3.net [212.72.41.90]
7 * * * Request timed out.
8 * * * Request timed out.
9 29 ms 28 ms 28 ms 137.221.78.53
10 29 ms 29 ms 29 ms 185.60.112.158

Trace complete.

Tracing route to 185.60.112.159 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms home [192.168.10.1]
2 4 ms 4 ms 4 ms 148.79-160-116.customer.lyse.net [79.160.116.148]
3 4 ms 4 ms 3 ms 217.213-167-114.customer.lyse.net [213.167.114.217]
4 4 ms 4 ms 3 ms ae65.edge1.Oslo2.Level3.net [62.67.17.221]
5 47 ms 44 ms 50 ms ae2.3204.edge7.Amsterdam1.level3.net [4.69.162.181]
6 32 ms 32 ms 32 ms BLIZZARD-EN.edge7.Amsterdam1.Level3.net [212.72.41.90]
7 * * * Request timed out.
8 * * * Request timed out.
9 28 ms 28 ms 28 ms bond0-vs01-eqam1.as57976.net [137.221.78.57]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Blizzard,
it sounds to be a transit issue between twelve99 dot net and your gateway on AWS or something

If i take Dalaran server IP and run looking glass from twelve99 transit in oslo it timeouts
here: bGcudHdlbHZlOTkubmV0Cg== (prs-b9)
the same LG run from Orange network in Madrid works as intended
MTg4LjIxMy42LjQ0Cg==

Dalaran tested IP is MzcuMjQ0LjYwLjMzCg== (i have a friend using this server from Norway)

(i encoded lg and dalaran IP in base64)

the issue is somewhere in BGP AS 57976
if that can help your network team

3 Likes

Same issue here aswell. Loadingscreen stuck at 80-100% when chjanging zones or switching characters. Using Altibox, Haugaland Kraft

Why encode it in base64?
Timeouts doesnt really mean anything. Many devices configured to not respond to ICMP requests.

Same here. Oslo, Altibox. All other games work fine