Stuck on "retrieving character list"

This issue has nothing to do with US… Its all on blizzards end…
Giving us a “Try this” answer doesn’t do anything.
Our characters are currently Non-existent on there servers.
So we have to sit and wait because they messed up on some Hotfix!
Why they cant just delete the hotfix and fix it later… Who knows…
But glad to know ill be missing out on the raid tonight.
Only been 20 hours Blizz… How hard can it be to Troubleshoot…