Hello,
I’m unfortunatelly forced to write here also, as after 3 tickets (1 is still open) none was able to help me. I followed all the suggestion given, but no results.
First ticket: Suggested me to reset my interface (are you really giving this type of a suggestion to a player that plays this game since 2004 ?) and to find a follow-up quest outside of Twilight Highlands (when all the quests, even in Stormwind, have alredy been done).
Second ticket: Suggested me to find my followup in a quest named “Paving the way” (in Twilight Highlands, lol) that is not offered to me by the NPC (for the same reason I’ll explain in the next lines)
Third ticket: Still open, and even if i took the time to read everything on wowhead, take screenshots, giving suggestions in the ticket and do everything i could, I’m still stucked there.
PLEASE CHECK UPDATES BELOW
So,
Trying to finish my Loremaster, I’m actually 104/136 quests done in the Twilight Highlands area. Unfortunatelly, there is no more quest I can do to go on, even in Stormwind, and even in the upper part of the map hidden inside “the Maw”.
I’m supposed to follow-up with a quest named “If the key fits” (https://www.wowhead.com/quest=28108/if-the-key-fits#comments), but it is not offered to me.
In fact, Matthias Shaw and even the Highbank Lieutenant are not offering me any quest. As other Game Masters did to other players in this case in the past (as written in the wowhead link I posted), is to manually add to my Journal the quest “If the key fits”, this bug happens unfortunatelly to characters that faction-changed in a specific period in the past, and that’s probably the case.
In fact i can talk to Matthias Shaw, and basically do all the steps needed for that quest ( spawning the npcs team, following the npcs, breaking with bombs the wall, and bring 'em to Grim Batol), but as I dont have the quest in my Journal I can’t phisically finish it.
I’ve also added screenshots to the ticket, hope someone is now checking them properly ![]()
Hope to have an answer soon, Ive alredy lost 4 days stuck on this, and this is so frustrating!
Please let me know, thanks a lot!
UPDATE (1):
So, instead of giving me some sort of help, from the Customer Support you guys just moved my post from “Technical Support” area to “Quests and achievements” area (where, tipically, none get any type of answer) ?
UPDATE (2):
Today an “Angel” called GM Kharimin/Oliver that took care of my third ticket in standby, insta-solved my issue by manually correcting what the npc Matthias Shaw was offering to me (as I had alredy suggested in the first 2 tickets!), and I was so able to get the 2 quests “If the key fits” and “Paving The Way” that I was stucked at.
I really want to thank him, I wish there will be more professional GM like him at Blizzard, that took the time to read all the details I gave and with his experience to solve my issue!
… I will update this post in case I get stucked again ![]()
