I don’t quite understand
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This is Blizzard’s original reasoning for the change:
We’ve definitely heard a lot of feedback from players that bursting down larger and larger pulls has become an overly dominant tactic in much of the game. This is particularly evident in questing and dungeons, which has made it difficult for many classes to find a clear role.
While there are a number of variables contributing to this trend, high burst area of effect (AOE) damage against an unlimited number of targets has made it increasingly possible for players to take down large groups of enemies without the players ever facing a proportionate level of danger. In Shadowlands, we’re looking at changes that would broaden the field of tactical options, and in the process, more clearly differentiate the strengths of classes in a variety of AOE situations.
For example, we’d like to see Outlaw Rogues or Fury Warriors excel in situations with 4 to 5 targets in close proximity to each other, while ranged casters like Frost Mages or Affliction Warlocks perform better in sustained damage against groups of 5 or more targets. To accomplish this, we need to revisit the maximum number of targets that many abilities can hit (also known as the ability’s “target cap”), and adjust them accordingly. In situations where a target cap doesn’t make sense, we’re adding a new kind of damage falloff that causes the damage done to each target to be reduced gradually as the number of targets increases.
Most players who are used to fighting 3 to 5 enemies at a time will notice very little difference with this approach. On the other hand, players who are accustomed to pulling 10-20 enemies at a time will experience longer, more threatening engagements. Sustained AOE damage may become an equally viable option in that situation, but both approaches will put significantly more pressure on the group to survive.
To prevent mass aoe pulls in dugeons. So dungeons do not become this aoe fiesta. Its bad bandage on Blizzard created issue of big poweercreeps.
I’m okay with target cap. The thing is, they need to apply it for ever class and fix the exceptions like unholy dk with it’s beast explosion 
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either your trolling , or your f expac is df , if you played sl/bfa/legion , people were doing the whole dungeon pull with the boss included and all you had to do is bringing fire mages and unholy dks , remember in halls and necrotic wake , everything was getting pulled with bosses , at that point blizzard started to think about making dungeons actual dungeons , not treat mobs and bosses are critters.
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So why are some classes uncapped and some capped?
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because otherwise in dungeons like floodgate you will pull whole dungeon at once and erase them with uncapped damage
that’s why classes with uncapped damage strugle with few targets - their damage obviously quite bad till they’re beyond cap limitations
also that’s why you may see some mobs with mechanics you can’t combine or it’s wipe - it’s literally the way how to hold uncapped classes from dominance in situation where blizz don’t want to increase their base damage
like it was actually in SL(Hello HOA)
Their original reasoning was absolute rubbish and it has proven time and time again IT DOES NOT WORK.
AoE caps = no fun
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wahh wahh big pulls are too hard for me players complained for 6 years straight and blizzard gave in.
though for some reason they kept pretending that big pulls are “easy” and make dungeons “boring” when in reality 1 missed or nonprio interrupt wiped u
Because classes are different with different strengths and weaknesses.
They broke the game.
Now they fix it once a week.
The expansion pack is 3 months,
The fix does not exceed 2 weeks.
Whoever broke it should fix the game.
I love how people are saying why its capped/uncapped while completely ignoring the fact that the uncapped ones are currently and are usually the meta. UH, Fire/frost, Boomy, SP and DH. Which then brings us back to the question…why are SOME specs aoe capped and the others aren’t and some are hard capped at 5, looking at you fury warrrior.
They should do an “inverse” cap: Instead of capping number of targets in AoE or hard-capping damage by splitting it amongst targets, make it so that the cost of abilities increases with the amount of targets hit.
Every class Is capped. Only difference some classes have limited target they can hit. Others have reduced dmg based on targets they hit. If your Blizzard does 10 000 dmg that dmg is evenly split. You dont do 10 000 x 10. You do 10 000/10 per mob. Clases what have cleave limit to 3 fór example in fact do 10 000 x 3.
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I dont know maybe class fantasy. You know RPG stuff?
So how do you explain uncapped classes outperform capped classes in a supposedly capped-favored scenario
This is issue of m+ not class issue. You can’t homogenize every class for sake of 5 man content. It alredy ruined lot of class diversity.
True ,so at the very least buff capped classes to be good at their thing.
You can’t have uncapped classess deals same if not more damage in 5 pull and then out DPS the capped class by 5-6m in a big pull . It’s doesn’t create “class diversity” it’s just make the capped class a bad class.
Then those Classes would be broken in other parts of wow content and you would still have meta. Problem isnt class balance. Problem is m+ as system. M+ should be long gone, removed after Legion. Its bad content what do not belongs into mmorpg.