So here is a little story of my tries to complete ‘The Fall of the Sunwell’ Scenario.
First try: I defeated the Scourge at the beginning, escorted Prince Kael’thas to the Sunwell chamber (pretty challenging for a fresh 80, when all the enemies would likely focus you, ignoring other NPCs), defeated all the enemies inside and he was just staying, doing nothing. So obviously I had no other choice than to reload the instance.
Second try: I defeated the Scourge at the beginning, escorted Prince Kael’thas to the Sunwell chamber where I was feared under the textures and was forced to watch how they kill Prince Kael’thas. So obviously I had to reload the instance.
Third try: basically the same as the first try.
That’s just ridiculous, how can one quest be that bad? And what happened to in-game support? Since when it is so that I can’t contact GM anymore?
What am I supposed to do? Do a fourth try? It was an unpleasant experience, I must say.
I’m literally standing in front of the Sun well, next to Kael’thas and nothing is happening, I tried reloading but as of right now, I am stuck in this instance, can’t walk out cause a big wall ofcourse.
Edit, after 30 minutes I left the instance and did the whole scenario for the second time and then it worked. I expect more from Blizzard with these old bugs.
Same after all that bs running around on this quest chain ,then this quest escort Prince kael thas to the sunwell world of warcraft quest i found after a number of over powered elites got me killed , kael prince just stands there bugged out just stands there with hes finger up hes backside doing nothing im.having to try again atm what was the most anoying thing was all the running around everwhere questing weve done only to find this main quest part bugged out is there any fix to this blizz or anyone as currently im gonaa have to try like you re run the quest
I’m not seeing any known bug with this scenario, however if the issue persists, please do report it to our developers, and they’ll be able to check this out for you. Please do make sure to include as much details as possible in your report, which could help the developers reproduce this issue.
Bug fixes are usually published in our Hotfix blogs and patch updates, which can be found in the News section of the main site.
Same problem, but I succeeded the 5th or 6th time. Prince Kael’thas stays standing. Got him moving the last time by attacking an Elite that was further away and leading it to the group. But I’ve experienced before that all mobs were dead and he just stood still and nothing happened.
Today last month of 2024 and bug is still exist. I think Blizzard doesn’t take serious us. I tried many times this quest. Still no success. Its so annoying. I give up.
After reaching and defeating the final mobs at the sunwell, the Prince stands still looking at the sunwell and does nothing
Blizzard please fix this bug for all of us blood elf heritage fans
Edit: Just attempted a 4th time and it worked! This time killed all the mobs up until the sunwell, and when the Prince and companions are waiting right outside of the sunwell, went in and attacked sunwell mobs, Prince and companions followed inside to help and we killed all of them, then Prince and followers went back outside and continued to wait a bit. Then they re-entered the sunwell area of course no mobs inside and voila! The Prince started talking and a necrotic wraith appeared out of the sunwell we all attacked and killed it and finally quest is completed… hope this works for you too.
Just wanna hop in and say that as of 8.1.2025 the quest line is still bugged
Currently on my second try & Kael is just unbothered to do anything & I will fight anyone who says there’s no bug regarding this quest
EDIT: it worked on the fourth try but I have no clue how or what caused it to work properly
This quest is beyond bugged. hes stopping randomly in the hall, his guards get lost, the mobs target me when im invisible and i die before the npc gets agro. then after no less than 10 runs and 5 broken armour sets HE EVENTUALLY doesnt just stand like a lost puppet looking at the beam of light. i was about ready to put my fist through my monitor before i stopped retrying. this really is not a good point of WoW at all. what i did different on the attempt that worked was run through and 1 tap every mob, yes it took a few lives but after that i then let the squad come through and kill everything, then one of the guards went for a jog around the entire map then he got into position. which if i remember correctly it is always the one on the back at the right that gets missing. when he was in position stuff started to occur
AAaaand its still bugged ofc… bug reports dont maatter unless its something major reported by the masses, annoying stuff like this to the few of us who actually bother to do it doesnt get looked at obviously
standing by kael at sunwell all cleared for 30 minutes and nothing happening
Following up on the ongoing discussion about the bug, I wanted to share a detail I observed during my playthrough.
As mentioned earlier, Prince Kael’thas refuses to advance to the Sunwell after all enemies are cleared. However, after multiple retries, I noticed the problem specifically occurs when all the Magistersare killed.
On my first playthrough, I got killed, the same as Ramstorm said:
On the second attempt, I played more carefully around those Magisters and tried to keep them alive during the last stage. I wiped all the ghosts first, then the big guy, and voilà, the quest proceeded as expected.
Looks like the issue is that when the Magisters are dead, they cannot move to their designated positions, preventing the trigger for quest progression from activating.
Thanks everyone, since the start of this thread we have been able to identify a bug that can cause this scenario to become stuck.
No details on a fix as of now I’m afraid, and it may be a while to be honest, but no need to make additional reports anyway and you can check back for any updates on this page:
I have the same issue and it seems like Kael’thas will get bugged, the moment he gets feared.
I noticed, he will fight on your side and fight off enemies. Then everyone gets feared around and from this point onward, he will not move anymore, he will not fight anymore, he just stands there and gets stuck after he got feared once.
An easy fix would be to make him fear immune.
Please do make sure to include as much details as possible in your report, which could help the developers reproduce this issue.