HEAVY ilvl restrictions. M+ the most casual unfriendly its ever been. PvP as well. Raiding we dont even talk about. For a casual its either boosting or get your covenant armor and eat grass.
Also almost 0 content for casuals. Professions non existent.
A bit more dramatic cause its hitting me hard. I love this game and the issues are so obvious i have to write it like this cause its the truth. Im a hardcore WoW fan, played since TBC, went from mega casual to casual, then to semi hardcore getting Cutting Edge in HFC, all Legion and Uldir. After Uldir i quit until mid 8.2 and then came back as a semi casual.
Now what i can tell you is that this expansion feels the absolute worst. I HATED BFA, however, that was mostly due to class design and some other issues like boring islands and warfronts. I played full WoD as well and in retrospective i loved i quite much, though the content was obviously lacking.
But this expansion was a BOMB in my face. You could go and delete the current world and replace it with an app where you queue into raid/pvp/instances and it wouldnt change much. Where is the WORLD of Warcraft?
So much LORE and WORLD out there, UNUSED. How hard is it to use existing assets, areas in the old world and make them relevant with some quests, professions and other small stuff? Everything in this expansion feels so empty and shallow in makes me truly depressed, while WoW was always some kind of escape back in schoon (TBC - MoP days).
The saddest thing is, the simple loot fix aka valor points will most likely come. But it wont fix the shallow- and emptiness this expansion gives. This is Diablocraft Fantasyland, but not World of Warcraft.
I say all this cause i love the universe and game and want it to do better. The very vast majority wont take a look into the forums and just let the sub expire.