Titanic Research Archive talent points missing after realm and faction change

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1

After a realm and faction change, i’ve lost 2 points in the titanic archive research (i only have 1 point on Singular Sanitation Expertise, and before the realm and faction change, i had 3.
I remember, my next upgrade would take 700 corrupted mementos.

(changed realm and faction from EU Silvermoon - alliance to EU Ragnaros -
horde)

Edit: Another wierd thing, at the boat, at Eitrigg, all the researches are missing. Have to start it from the beginning.

2

I have exactly the same, transferred from Chamber of aspects eu to stormscale eu

3

My toon is Górechild, from chamber EU to Stormscale EU

4

Same. I am wondering something. They mention there is no workaround currently and basically refer you to the forum.

Do we get our memento’s back then when they find the issue? Should we stop investing till they fix it?

I mean we would be in our right to request for them refunded or the situation restored?

5

Yes had this happen today for me on two chars that i transfered to another realm…
Really sucks so the least they can do is refunding affected peoples characters with the lost mementos for the talent.

6

Same issue here, loosing two points in the second tier (maybe even more, not sure). Can’t even write a ticket at the moment <.<

7

The faction change bug that makes the characters losing mother’s research has been fixed ? is it safe to faction change?

8

Hey Vergils,

This should have been fixed as of last maintenance, so feel free to Faction Change without concern!

9

I started a server transfer just under 3 hours ago, was pretty quick and only took about 50 mins but I have fallen victim to the missing MOTHER research, are you sure this is fixed?

10

I did a server transfer a few days ago and I am still affected by the bug and my support ticket has not been responded to yet. This issue surely can not be considered fixed already?

11

Thanks for the feedback! We’ll re-open investigation and provide updates as and when we can.

12

Ive done two char transfers today and both my characters are missing 2/3 in the Singualr sanitation expertise talent, but still have emergency cranial defib?..
Im not keen on spending 750+900 mementos extra (or whatver the costs were) for this bug… please fix

13

I also have problems with mother’s research after server transfer 2 days ago.

14

i also had a problem with mother’s research, losing 4 points did server transfer the 28th.

15

Same. But I lost 4 points (had 3 in Expansive mind, 2 in clear sight and 2 in singular, now all of them have only 1 point the best thing is that you actually can’t get clear sight if you don’t upgrade previous by three, which with this bug I don’t have, yet clear sight is active),

Dangit I gave my money for that.

Please give back my mementos or points. I farmed them so hard in previous weeks and now I need to do all over again?

16

Still waiting for a response I can’t faction change because of this bug I’m not gonna risk so much time spent for nothing

17

Hey there,

Thanks for hanging in there everyone! We’ve received word that the root cause for this has been fixed and progress will now be retained following any character service.

As for previously affected characters we’re still looking into the possibility of a retroactive fix and will share more news about this when we have it. We do have the details of affected characters already though, so there is no need to make individual tickets about it.

Thanks again for your patience!

1 Like
18

I have the issue of realm transfer losing ranks in tier 2, even after maintainance. Please help

19

Hi,

I’ve been trying to make a ingame ticket about this for hours now just cant get a ticket done to talk to a GM.

I lost two ranks in MOTHER’s research after transferring from Auchindoun to Arathor. I spent 750 mementos thinking it was a built in mechanic for it to fade over time. I was made aware this is infact a bug. Now im two ranks and 750 mementos short.

Can someone please fix this for me as it is utterly frustrating, and the process of making a ticket is far beyond my capability of understanding.

Best regards

Annara - Arathor

20

I see you’ve posted in the main thread here with the lastest blue response about the issue above your last post: Titanic Research Archive talent points missing after realm and faction change - #18 by Annara-auchindoun
Edit: Post was merged from Tw ranks MOTHER research gone after transfer