I’m trying to transfer my character to another realm due the Gehennas-nightmare (login que’s). Unfortunately, the game doesn’t allow me to transfer as it says that my character has mail in the mailbox.
After verifying multiple times, I can honestly state this is not true. The character has no mail.
I’ve tried the following:
reloading UI
disabling all add ons
checked all alts on incoming mail from the character that I want to transfer
restored mailbox (no mail was eligible)
checked AH listings (none present)
reloaded UI another 300x times
Outside of the ticket I created, hopeful I am, I’m seeking for additional tips… any ideas?
I don’t really follow. Should I be able to post this on the US forum to get a clearance in the mailbox? Doesn’t the customer service interact with eu forums?
They are not allowed to help you via the forums in EU, US support is. So if you go to the US forum (link above), they can delete your invisible mail for you.