Unable to use a Cataclysm classic token to reactivate my sub

After some googling, i know it’s not technically possible yet, i was under the impression it will work like retail because why not, it’s not like original cata had tokens :P, i have 5 tokens, can CS activate one or give me 1 day free? :smiling_face_with_three_hearts:

Because it is a developer decision.

No to either, you may still attempt to ask CS through a ticket but generally exemptions for such requests are being denied from what I’ve seen on recent requests so far.

If you have run out of Game Time you cannot interact with the WoW Token system in WoW Classic Progression; you must consume your Token while you still have active Game Time on your account and you can only use the Token on the same account on which the Token was purchased for gold. Customer support does not assist with temporary access to the game in order to purchase a WoW Token.

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“Customer support does not assist with temporary access to the game in order to purchase a WoW Token” they are already purchased, 5 of them, if i do the refund “solution” i’ll get what i want for sure and i’m guessing it’s going to add to some negative statistic, so i’m actually trying to be nice here :wink:

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Quoted relevant block again as you’ve only read the part that addresses when you want to purchase WoW tokens, not when you already have them.

“If you have run out of Game Time you cannot interact with the WoW Token system in WoW Classic Progression; you must consume your Token while you still have active Game Time on your account and you can only use the Token on the same account on which the Token was purchased for gold.”

I’m not sure what you’re implying here, but refunding received products is considered fraud without assistance from CS and generally also requires you to contact the merchant first. Should you still succeed in a chargeback anyway, you will be likely banned until you repay the amount due.

Relevant threads:

Etc etc, there’s precedent for them denying such requests and I’m only setting your expectations here fair and without bias. What you do is your own responsibility.

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blizzard made money from my 5 tokens and now i can’t play because i left home for 3 days and i’ll be committing the fraud ? you don’t need a reason for a refund, it’s just like that, maybe i will pay with card and change my mind for another reason

Yes? That is seperate of you not having gametime sorry. If you want gametime, its best to buy gametime directly rather than buying WoW tokens and then converting to gametime (as that’s cheaper).

Edit:
1 WoW token is 20€ which is 30 days x2 is 40€
While 2 months at the shop is 26€.
1 Month sub that you can cancel directly with no extra charge is 13€

So by buying a bundle of 2 months directly, you save 14€. Why go through the roundabout way of using WoW tokens?

That is what you implied I’ll copy your text again as I have already explained to you why that is so:

Why do you think that?

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because we live in the eu? can i get banned for whatever reason, absolutely, fraud? kek, if i pay for 30 days game time and i did not play for 30 days i’m entitled to a partial refund, same goes with all subscription based services

Under which law? Please be specific.

That is not always right, depending on country laws. Also, this is not about a subscription but the purchase of 5 WoW tokens which you received.

it’s the “Right of withdrawal” and they mention it on the “returns/refunds” page of every serious eu based e-shop, and yes it applies to digital services too, like gaming web hosting or whatever

Under the EU law on digital goods, you may specifically be asked by a merchant to not use your 14 days right if you expressly agreed to this. Because Blizzard has a disclaimer and/or tickbox before you continue with your purchase you cannot make use of the “no reason refund within 14 days”.

This is what it states upon checkout, emphasis mines:

" By clicking “Pay Now,” you represent that you are an authorized user of this payment method, you agree to the Blizzard End User License Agreement, Blizzard’s Terms of Sale, and to the immediate delivery of your order. You will lose the right to withdraw your order once the delivery process has started."

This is the Blizzard refund policy if you wish to read more about theirs.

The below is the Your EUrope refunds page:

  • online digital content, such as a song or movie, that you started downloading or streaming after you expressly agreed to lose your right of withdrawal by starting the performance

Since you said you paid and Blizzard already delivered you the goods a refund is only possible through their Blizzard refund policy.

Yes, and every digital store like Steam, EA, Ubisoft etc etc has the same or similar disclaimers. They also have their own refund policies. Like the Steam 14 days 2 hours refund window.

This is also somewhat dependent on country law, but generally if you’re not in Germany it’s 95% right.

Either way, you can also ask for a refund or a day exemption and maybe Blizz support can help who knows?

a south park episode comes to mind :laughing:
ok maybe i can’t get a refund but it’s still not fraud :stuck_out_tongue:

Why do you think it’s not fraud when you charge it back?

how could you think it is? it’s not like i’m getting a track from beatport and then asking for refund, you pay for 30 days, you want a refund before the 30 days are over, you get a partial, i can do the same on any web hosting company and no one will mention the word fraud

You have not bought a partial? All the discussion was about the 5 wow tokens you bought earlier? x)

Blizzard doesn’t do partial refunds. I assume you have not read the Blizzard refund policy that I linked you earlier then?

The thing with fraud is that it’s a chargeback you’re suggesting above… That is why fraud is mentioned.

Your company policies and experiences do not apply at Blizzard. As a professional you must already realise this. Though, after failing the “Right on Withdrawal” argument I’m not quite sure you’re a professional.

If you do have a paid subscription right now, you can just login. Then you wouldn’t have the problem at all with the WoW tokens. I dunno where this is goin’ :smiley:

I still recommend to first contact Blizzard to either refund the wow tokens or see if you can get a time exemption instead of waving the chargeback stick.

it doesn’t seem like you understood what i was suggesting or what the problem is, anyway since EU has allowed them to make up their own rules and i “agreed” to this i’m not going to even try the “solution”, but even if i did, still not a fraudster, blizzard policy is not law, i don’t even know why you saying i’m not a professional, did i ever claimed i was? my examples were clearly from a consumer pov, here’s some advice, forums and the bottle are bad mkay. gn now. let’s not talk again.

The problem is you not being able to redeem your WoW tokens and that you seek to redress it.

You then also added two other topics, namely a 30 day subscription (?) and the implication that if you didn’t get a refund you would take it through other means (?)

If you’d use a chargeback, it would become fraud. It is not blizzard policy that determines what is or isn’t fraud I never implied that. But seeing as you’ve a wrong understanding of law with the “Right of Withdrawal” earlier I’m not sure you understand what is being explained here either.

Well after searching this up, only professional company google results came up. I’m not sure if you’re using a translator, but it may have given false impressions.

you are the only one who ever mentioned a chargeback, you even said you weren’t sure what i was implying, i thought i made it clear on the next reply with the web hosting, or the next with beatport, but no, you are still talking about chargebacks.

The given examples by you are not relevant and were given later than the chargeback implication. It’s not a physical good, and your experience with web hosting companies is already not relevant as we have proven with your Right of Withdrawal post here and mines. So it is confusing you’d bring those up.

I’d suggest you follow your own advice here:

everything was relevant to the fraud accusation you made, i was talking about a proper refund, what was not relevant was me not reading blizzard policy

If you want a proper refund you need to understand the Blizzard policy (if you want to request a refund through them). Therefore you contradicted yourself.

Fraud implication* you made.

We’re going a little bit roundabout. But if there’s actual questions I’d like to hear them instead of what you wish would’ve happened or other.