I’ve recently been through a battle of numerous appeals to lift suspension from one of my accounts, which is being simply being ignored at this point.
Explaining the case shortly before - I’ve decided to try out multiboxing, and while I know many of you will hate me, it was fun until I’ve got to level 18 on all 5 characters. That night, my master account got suspended for botting for 6 months - that caused a great suprise, since I didnt useany botting software but only HotkeyNet and later on ISBoxerSuite, which according to below article are legal and not against ToS.
I’ve decided to create one more ticket each time I’m ignored without proper explanation and wondering to what number of daily tickets I will get at some point…
Since I’m lucky to be a millionaire irl, I’ve decided not to give up and fight this poor customer service and treatment of legitimate customers. I don’t care if I will spend couple thousand of euros while at it.
I’d like to fire a lawsuit for Blizzard SAS in France for my case, but I’m glad to also include cases of any other player in the EU region who has got the same problem as of now.
Does anybody have any experience in trying to fight this damned company in court? If you do, what experience can you share?
Also, if you would like to join that lawsuit to make it a group one, please leave your post below. I’ll add information where to include your case details into this thread, once my lawyer has prepared initial files.
A friend of mine got unjustly banned, recently the other week when they were doing the ban-wave they sent him an email to apologize and inform him that it was in error and his account has been unlocked…5 months later.
Tbh if you are in the same boat, I think it’s time to nip this one in the bud and move on to another game. Is this the sort of company you want to continue throwing money at? On many accounts?
Nah you call the lawyer and say "ive purchased a service under an agreement and it appears that the company i have bought the service from has decided i have to have the service removed because they have acused me of breaking the agreement. I would like to challenge that assertion and have all evidence supplied in a court.
If you buy goods or services and don’t receive them you have a very real case that can be taken forward to law makers btw.
Also on the point dottie made about how they can remove goods or services with or without reason as they see fit. That doesnt actually comply with EU law. You need to read the consumer rights act 2015 specifically this part:
“If a service isn’t provided with reasonable care and skill or as agreed the provider must bring it into line with what was agreed with the customer”
Not being funny but the OP is saying blizzard have banned him for a false positive which is a lack of technical ability leading to a service agreement being broke. Blizzard would have to have specific evidence that links this account to an action that was not part of the original agreement in order to uphold termination of the service.
Tbh i just took a 7 day forum ban for breaking the code of conduct on here. I asked in 4 responses for the txt that broke the code of conduct and was point blank refused it by the mods on here. Thats because it doesnt exist.
I tend to agree with the OP on someone taking them to court. They thoroughly deserve it. As for multiboxing ban. It should be banned and you should be banned for it…just not under the rules you shouldn’t.
I love how on the internet everyone is either a lawyer, a millionaire or both.
Also, everyone who is banned obviously is innocent.
Signed, Mahatma Gandhi
Glad my point is being made, this person claims they’re rich, and they’re able to play several characters at once because of it, giving them an unfair advantage. This is p2w, and why multiboxing should be banned.
yea it should be but that isnt the point of this thread. This is about taking legal action vs blizzard for a false positive ban for alleged bottong. It’s entirely a different subject and one that has been doing the rounds recently ( that blizzards AI has gone rogue)
Multiboxing isn’t against ToS and never has been. It doesn’t matter if you think it should be. It isn’t and it never was. If Blizzard suddenly changed their minds that’s fine but they should inform the players about this and ban all multiboxers afterwords instead of randomy banning some of them for no discernable reason.
Just a quick lol:
Maybe it is responsible for the recent Classic patches and not the actual people.
Anyways, life is p2w, so multiboxing is a natural thing and exists in almost every MMORPG game.
And that’s really not the point. Blizzard should be held responsible if their customer support refuses to look into the problem.
I’m not even going to pretend being a lawyer, far less a lawyer knowing laws in other countries than where I live. But I do happen to know enough consumer rights where I live, that ToS isn’t something omnipotent. A company can put all kinds of crazy stuff in a ToS, but when operating internationally then certain countries can have laws that supercedes parts of it.
A pretty common example is the right for a refund, some countries have much stronger consumer protections than others.
Just saying, the OP may be a crazy tool, but France is known for being pretty tricky legally speaking. The US is a country where the ToS is much stronger though (legally speaking) , their consumer protections aren’t really that great.
But the US is irrelevant in this matter. The ToS would have to give way for local laws where the lawsuit is filed, if there are laws that supercedes it.
I’m not even going to guess if France has enough consumer protections to supercede the ToS in this case though.
PS:
Even if you sign an agreement for Terms of Service, consumer protection laws can still supercede it. It depends on the country.
Multiple class action lawsuits have been brought against activision blizzard in the last year for various reasons. The main one being the investors themselves taking them to court for intentionally withholding information that would impact their shares. (Btw they dropped by 50% in value during the start of q3 2019)
Make no bones about it activision blizzard is not a healthy company. From employee’s leaving under dark clouds to customer dissatisfaction and investor lawsuits to people like me getting banned for not saying nice things about them on their own forums.
They are going to be getting restructured or worse in the next few years and thats for certain.
If you had actually done your research prior, you’d notice that quite a few people have been banned for multiboxing.
As a “millionaire” I thought you’d be quite savvy with risk assessment and understanding that taking Blizzard to court is a fruitless endeavour, which will only serve to waste funds and time.
I’d wish you luck, but I have no love for multiboxers.
