Very high latency

Hello

My ms/latency is like 400-1300.It happened suddenly yesterday , i had no problem before yesterday.I checked my internet connection several times and called them i dont have any problem about my connection
Speedtest results like : ping:4 download :48-50 upload:20-22
And also i tried on other games and my ping is low.I have just problem at WoW.I am trying to fix this like 2 days .I tried every solutions by the way but nothing happened. - location Turkey
Edit: When I called Superonline again they still dont know and cant see what s wrong, they said the head office might have set an obstacle.
Edit 2 - 09.04.2020 : Today my ms is looking like 128-127(my normal ms 50-70) i dont know who but someone trying to fix.Anything changed for yours guys ?
10.04.2020 : ms 128-129 same as yesterday
12.04.2020 : my ms is fixed 50-60

14 Likes

Kinda same here. Since this morning(aka after the server restarts) my latency is a lot higher than standard and subject to odd spikes, regardless of zone. It is not on my side since browsers, downloads and other MMOs play fine, and the issue remains even after restarting the router, both physically and remotely. North East Italy, if it can help.

5 Likes

Me and my 3 other friend getting 1k+ ms too. We are all using same ISP(Superonline) in Turkey . We have tried our connection on many games got no ms problem other than WoW

2 Likes

I am also from Turkey and I haven’t been able to play today at all. Normally I have 40-50 ms, today I have had around 3k constantly. Waiting for a fix.

2 Likes

I’m having 1k+ ms like 6 hours.

2 Likes

Same issue.

> Tracing route to 185.60.112.157 over a maximum of 30 hops
> 
>   1    <1 ms    <1 ms    <1 ms  192.168.1.1 
>   2     9 ms     9 ms     9 ms  host-212-57-0-95.reverse.superonline.net [212.57.0.95] 
>   3     5 ms     3 ms     2 ms  10.36.253.57 
>   4     2 ms     2 ms     3 ms  10.34.255.181 
>   5     3 ms     2 ms     2 ms  10.34.255.165 
>   6     3 ms     3 ms     3 ms  10.34.255.170 
>   7     4 ms     4 ms     4 ms  10.40.131.90 
>   8     4 ms     3 ms     4 ms  10.38.210.62 
>   9    52 ms    52 ms    51 ms  if-ae-8-2.tcore1.fnm-frankfurt.as6453.net [195.219.156.21] 
>  10    50 ms    48 ms    48 ms  if-ae-12-60.tcore2.fnm-frankfurt.as6453.net [195.219.156.133] 
>  11    50 ms    52 ms    50 ms  if-ae-30-2.tcore1.pvu-paris.as6453.net [80.231.153.89] 
>  12     *        *        *     Request timed out.
>  13   698 ms   681 ms   708 ms  ae-2-3211.edge7.Paris1.Level3.net [4.69.133.238] 
>  14   843 ms   853 ms   750 ms  BLIZZARD-EN.edge7.Paris1.Level3.net [213.19.199.110] 
>  15   755 ms   882 ms   883 ms  ae1-br02-eqpa4.as57976.net [137.221.77.35] 
>  16     *        *        *     Request timed out.
>  17   666 ms   725 ms   834 ms  137.221.78.89 
>  18     *      805 ms   861 ms  137.221.66.47 
>  19   896 ms   783 ms   723 ms  185.60.112.157 
> 
> Trace complete.
1 Like

Same problem. My home latency is low enough to play lag free but world ms is absolutely high. You have to solve this. Turkish players are unhappy!

1 Like

Turkey superonline. im sick of making threads sick of calling ISP. normally 50-60 it was constant 100ms+ this week but ESPECIALLY this day its +1k. I fking hate it here MTR. 80.231.153.66 This node is problematic. test yapın arkadaşlar sizde de aynı node mu sıkıntı çıkarıyor bakalım.

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |  231 |  231 |    0 |    0 |    2 |    0 |
|host-212-57-0-225.reverse.superonline.net -    0 |  232 |  232 |    7 |   16 |   39 |   16 |
|                             10.40.46.13 -    0 |  232 |  232 |    7 |   12 |   37 |   10 |
|                           10.40.197.105 -    0 |  232 |  232 |    7 |   12 |   37 |   13 |
|                            10.40.197.41 -    0 |  232 |  232 |    7 |   13 |   37 |   13 |
|                            10.40.197.50 -    0 |  232 |  232 |    8 |   11 |   38 |   15 |
|                           10.40.138.101 -    0 |  232 |  232 |   18 |   24 |   39 |   19 |
|                             10.38.219.5 -    0 |  232 |  232 |   12 |   15 |   34 |   18 |
|  ix-ae-6-0.tcore1.it6-ankara.as6453.net -    0 |  232 |  232 |   54 |   63 |   89 |   63 |
|if-ae-36-3.tcore1.fnm-frankfurt.as6453.net -    1 |  228 |  227 |   67 |   70 |   86 |   68 |
|if-ae-12-60.tcore2.fnm-frankfurt.as6453.net -   32 |  103 |   71 |    0 |   64 |   67 |   64 |
|   if-ae-9-2.tcore1.pvu-paris.as6453.net -    0 |  232 |  232 |   64 |   68 |  108 |   65 |
|                           80.231.153.66 -   98 |   47 |    1 |    0 |  812 |  812 |  812 |
|       ae-1-3111.edge7.Paris1.Level3.net -    2 |  216 |  212 |    0 |  773 |  891 |  747 |
|     BLIZZARD-EN.edge7.Paris1.Level3.net -   65 |   65 |   23 |  668 |  786 |  854 |  786 |
|              ae1-br02-eqpa4.as57976.net -    1 |  224 |  222 |  658 |  785 |  933 |  750 |
|         et-0-0-3-br02-eqam1.as57976.net -    1 |  228 |  227 |  655 |  785 |  916 |  749 |
|                           137.221.78.89 -   51 |   77 |   38 |  676 |  778 |  924 |  702 |
|                           137.221.66.47 -    3 |  212 |  207 |  653 |  784 |  904 |  742 |
|                          185.60.112.157 -    1 |  224 |  222 |  651 |  783 |  907 |  742 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
1 Like

I have delay problem today all time. I reset my modem, change wow folder name, check my internet speed but these are not working.

Same issue here.

Location:Istanbul/Turkey
ISP: Turkcell Superonline
ms: 1k-5k

MacBook-Pro:~ ulascim$ traceroute 185.60.112.157

traceroute to 185.60.112.157 (185.60.112.157), 64 hops max, 52 byte packets
1 192.168.1.1 (192.168.1.1) 1.373 ms 1.434 ms 1.107 ms
2 host-212-57-0-135.reverse.superonline. net (212.57.0.135) 12.719 ms 9.457 ms 10.235 ms
3 10.40.22.1 (10.40.22.1) 6.685 ms 9.616 ms *
4 10.40.195.157 (10.40.195.157) 6.057 ms 6.193 ms 6.246 ms
5 10.40.195.162 (10.40.195.162) 5.433 ms 6.579 ms *
6 10.40.131.90 (10.40.131.90) 7.002 ms 9.422 ms 11.413 ms
7 10.38.210.62 (10.38.210.62) 10.549 ms 8.668 ms *
8 if-ae-8-2.tcore1.fnm-frankfurt.as6453. net (195.219.156.21) 55.486 ms 58.693 ms 52.357 ms
9 if-ae-12-80.tcore2.fnm-frankfurt.as6453. net (195.219.156.134) 56.177 ms
if-ae-12-60.tcore2.fnm-frankfurt.as6453. net (195.219.156.133) 56.541 ms
if-ae-12-2.tcore2.fnm-frankfurt.as6453. net (195.219.87.1) 52.053 ms
10 if-ae-9-2.tcore1.pvu-paris.as6453. net (195.219.87.10) 54.427 ms 55.594 ms
if-ae-30-2.tcore1.pvu-paris.as6453. net (80.231.153.89) 54.854 ms
11 80.231.153.66 (80.231.153.66) 879.783 ms * *
12 ae-2-3211.edge7.paris1.level3. net (4.69.133.238) 752.174 ms * 839.790 ms

1 Like

every problematic node belongs to TATA which is an indian company and probably cheap as f… company like Superonline. i will insta ditch Superonline as soon as possible for sure. extreme low iq customer service as well. not worth at all to spend dime no other turkish ISP experiences lag other than sh*tonline.

1 Like

I don’t think Blizzard will do something for this problem though. :confused:

history repeats itself. 19 September 2019 same issue happened but they resolved it in 8-10 hours. Not the same progress it seems

1 Like

i don’t even know who to blame.

They say there is an ongoing underground re-work due to increasing entire upload and download speeds maybe that’s the issue but. I have tried other games and pinging my self to different servers had no issue at all.

1 Like

bot answer tbh. it has nothing to do with their upload download ‘‘giveaway’’. it’s because their europe peering/backbone and i don’t think there is any capable people who can reroute at least we can’t reach them with calling customer service…

Same Here location : Azerbaijan/turkey

Same in norway. WTB fix

Same here, changing between 600-1700 MS since the morning. I thought it would be fixed when the @BlizzardCSEU_EN account on Twitter announced that it was resolved but it did not…

Location: Istanbul, Turkey.
ISP: Turkcell Superonline (apparently they took many calls regarding WOW during the day as their CS mentioned)

1 Like

Yeah same here. Location: Turkey/Istanbul ISP: Superonline

Theres no problem when i am connecting via my mobile phone or use VPN.

I guess ISP itself is the problem again. Superonline strikes back…