Very high latency

Support Technical Support
23

Same here, eastern Norway. Borderline unplayable all day.

1 Like
24

same here. Western Norway.

1 Like
25

Tracing route to 185.60.112.157 over a maximum of 30 hops

0 DESKTOP-731BMAP.home [192.168.1.26]
1 192.168.1.1
2 host-212-57-0-165.reverse.superonline. net [212.57.0.165]
3 10.40.46.177
4 * 10.38.209.189
5 10.40.195.213
6 * 10.40.195.218
7 10.40.140.8
8 * 10.40.131.1
9 if-ae-8-2.tcore1.fnm-frankfurt.as6453. net [195.219.156.21]
10 if-ae-12-60.tcore2.fnm-frankfurt.as6453. net [195.219.156.133]
11 * if-ae-30-2.tcore1.pvu-paris.as6453. net [80.231.153.89]
12 * 80.231.153.66
13 ae-2-3211.edge7.Paris1.Level3. net [4.69.133.238]
14 BLIZZARD-EN.edge7.Paris1.Level3. net [213.19.199.110]
15 ae1-br02-eqpa4.as57976. net [137.221.77.35]
16 et-0-0-3-br02-eqam1.as57976. net [137.221.65.93]
17 137.221.78.85
18 137.221.66.43
19 185.60.112.157

Computing statistics for 475 seconds

Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-731BMAP.home [192.168.1.26]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
0/ 100 = 0% |
2 2ms 0/ 100 = 0% 0/ 100 = 0% host-212-57-0-165.reverse.superonline. net [212.57.0.165]
0/ 100 = 0% |
3 — 100/ 100 =100% 100/ 100 =100% 10.40.46.177
0/ 100 = 0% |
4 — 100/ 100 =100% 100/ 100 =100% 10.38.209.189
0/ 100 = 0% |
5 — 100/ 100 =100% 100/ 100 =100% 10.40.195.213
0/ 100 = 0% |
6 — 100/ 100 =100% 100/ 100 =100% 10.40.195.218
0/ 100 = 0% |
7 — 100/ 100 =100% 100/ 100 =100% 10.40.140.8
0/ 100 = 0% |
8 — 100/ 100 =100% 100/ 100 =100% 10.40.131.1
0/ 100 = 0% |
9 39ms 0/ 100 = 0% 0/ 100 = 0% if-ae-8-2.tcore1.fnm-frankfurt.as6453. net [195.219.156.21]
0/ 100 = 0% |
10 43ms 0/ 100 = 0% 0/ 100 = 0% if-ae-12-60.tcore2.fnm-frankfurt.as6453. net [195.219.156.133]
0/ 100 = 0% |
11 50ms 0/ 100 = 0% 0/ 100 = 0% if-ae-30-2.tcore1.pvu-paris.as6453. net [80.231.153.89]
0/ 100 = 0% |
12 659ms 1/ 100 = 1% 1/ 100 = 1% 80.231.153.66
0/ 100 = 0% |
13 661ms 0/ 100 = 0% 0/ 100 = 0% ae-2-3211.edge7.Paris1.Level3. net [4.69.133.238]
0/ 100 = 0% |
14 669ms 18/ 100 = 18% 18/ 100 = 18% BLIZZARD-EN.edge7.Paris1.Level3. net [213.19.199.110]
0/ 100 = 0% |
15 675ms 19/ 100 = 19% 19/ 100 = 19% ae1-br02-eqpa4.as57976. net [137.221.77.35]
0/ 100 = 0% |
16 680ms 0/ 100 = 0% 0/ 100 = 0% et-0-0-3-br02-eqam1.as57976. net [137.221.65.93]
0/ 100 = 0% |
17 676ms 0/ 100 = 0% 0/ 100 = 0% 137.221.78.85
1/ 100 = 1% |
18 — 100/ 100 =100% 99/ 100 = 99% 137.221.66.43
0/ 100 = 0% |
19 672ms 1/ 100 = 1% 0/ 100 = 0% 185.60.112.157

Trace complete.

Blizzard support team we need your help. 80.231.153.66 IP adress that block us all from playing the game in these Corona days


1 Like
26

Same problem 500-1000ms Turkey/Istanbul

27

Same problem turkcell superonline
1000 ms Kocaeli/Turkey

28

bump, problem persists.

29

same here 
 third day 500 - 1000 ms. ISP O2 CZECH VDSL

1 Like
30

Yep same here. Bump.

1 Like
31

Thats probably true. It seems superonline is blocking somethings. If it was the blizzard, there would be more people.

1 Like
32

sure but look how many different countries and ISPS are involved so far, there was something very similar as well few years ago.

1 Like
33

Since this morning my latency has gone down to 150-200 both home and world. It is usually around 80 ish for both. I had 1000/1000 yesterday as i wrote. I have no idea what changed but last 3-4 hours been a bit laggy but playable.

1 Like
34

Real disappointment for me noone answer our question its the top topic atm. How hard it is? Just answer a question. Everything normal like 3 days ago. Suddenly they change something and this problem occurs its not superonline or another ISP because as you can see my last post until paris/france everything seems normal when cycle go through game server everything go wrongs. Today I have %100 percent package loss. So fix it or give a proper answer for us. I couldnt play the game when I mostly needed


2 Likes
35

80.231.153.66 Ip doesn’t belong to blizzard. It belongs to TATA communication which superonline’s peer but i don’t expect to see any fix from isp side.

36

Problem is Blizz can’t fix this themselves probably, tho it’s good to keep this thread going. Once they see a lot of people have this issue they’ll put some pressure on whoever has to fix this. So far this isn’t even mentioned on their twitter tho. Just “classic connection issues”.

1 Like
37

Still lagy

38

same issue, very high latency ‘world’ :frowning:

39

i doubt but let’s hope.

40

things like different today. i have 120ms now. It was over 600-700 before.

1 Like
41

It seems to be getting better, but its still 4-5 times higher than normal for me

3 Likes
42

we can’t settle for 120 ping tho it’s absurtly high it’s still 2x the usual.