Very high latency

Support Technical Support
103

Hey fellas,

I have the same issue since Wednesday, I am getting 2000-3000 ms in the evening during the day there is also a slight lag.

Location: Ankara/Turkey ISP: TurkNET

Traceroute:

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms ARCHER_VR400 [192.168.1.1]
2 5 ms 5 ms 5 ms 172.17.1.243
3 5 ms 5 ms 5 ms 159.146.100.205
4 5 ms 5 ms 5 ms 159.146.100.206
5 5 ms 5 ms 6 ms 159.146.100.253
6 90 ms 92 ms 95 ms 159.146.100.146
7 89 ms 91 ms * et1-0-5.istanbul1.ist.seabone. net [93.186.132.222]
8 151 ms * 150 ms ae11.milano58.mil.seabone. net [195.22.208.79]
9 131 ms 132 ms 131 ms blizzard.milano58.mil.seabone. net [195.22.192.29]
10 138 ms 139 ms 138 ms ae1-br01-eqml2.as57976. net [137.221.82.33]
11 140 ms 140 ms 138 ms xe-0-0-1-1-br01-eqpa4.as57976. net [137.221.65.60]
12 138 ms 138 ms 163 ms et-0-0-29-br02-eqpa4.as57976. net [137.221.65.35]
13 77 ms 77 ms 77 ms et-0-0-3-br02-eqam1.as57976. net [137.221.65.93]
14 * 180 ms 138 ms 137.221.78.85
15 141 ms * 140 ms 137.221.66.43
16 * * * Request timed out.
17 140 ms 140 ms 138 ms 185.60.112.157

Trace complete.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
ARCHER_VR400 - 1 805 804 0 0 1 0
172.17.1.243 - 0 808 808 4 5 27 5
159.146.100.205 - 0 808 808 5 5 18 5
159.146.100.206 - 0 808 808 4 5 26 5
159.146.100.253 - 0 808 808 5 5 17 5
21.144.70.95.dsl.dynamic.turk. net - 13 536 468 46 92 105 97
et1-0-5.istanbul1.ist.seabone. net - 17 489 409 78 90 140 90
ae11.milano58.mil.seabone. net - 12 547 482 131 154 212 153
blizzard.milano58.mil.seabone. net - 16 498 421 121 137 241 139
ae1-br01-eqml2.as57976. net - 11 565 505 67 154 3549 138
xe-0-0-1-1-br01-eqpa4.as57976. net - 13 529 461 127 175 3915 137
et-0-0-29-br02-eqpa4.as57976. net - 15 507 433 132 160 4397 537
et-0-0-3-br02-eqam1.as57976. net - 2 744 730 77 96 3948 3948
137.221.78.85 - 13 533 464 129 143 268 137
137.221.66.43 - 14 525 454 127 139 152 138
185.60.112.157 - 17 481 400 128 139 151 139
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

1 Like
104

Okay so as much as I don’t want to admit it in my case it was my ISP side indeed. So what happened was I had this issue for 3 weeks now on and off, contacted ISP multiple times, they always said there’s no packet loss etc. Finally 2 days ago I managed to contact their “expert” department, gave them the looking glass and the 3 blizzard Europe wow IP’s (traceroute ones) and they confirmed and fixed the issue within few hours. Since then no issues, tho we will see since as I said the issue was on and off to begin with. Either way I encourage you to try and do the same.

105

Good news.

Kapkacci Your isp was one of the ones having the largest number of issues. I believe they should have resolved their problem as of 24hrs ago and I’ve not seen any new resurgence, so you might be able to try again without your VPN.

Catharan is correct that aside from the specific issues we tweeted effecting our network, the issues have been found to be related to user internet providers and how they connect.

I’m closing up this thread and similar ones. For any new persistent issues, please make a new post and provide:

Have an awesome weekend all!