Very interesting(sad) fact

All the topics about how game is broken atm are completely useless.
And now I’ll explain why.
I’ve tried to find any blizz answers on forum for a last month (answers.not ts). Yep. Found zero.
I’ve made a direct request to gm. About how broken archaeology (yes.archaeology again).
Don’t mention average time of waiting for response(10 days) but surprisingly ive got in in 4 days. It starts good. "Hello, I’m gm (here his name) will help you!
And then… Instruction how to recover my battle net account xD

Here is no support AT ALL. Not existing. No one reading this forum. But sure its a good respawn point for trolls =)

2 Likes

They respond on twitter etc. where useful complaints are not just incessant whining

1 Like

After checking all your posts, I did not see any coherent request for help only a repeated form of “archeology is broken” posts.

Then I checked the actual threads you posted in which is feedback regards the game’s RNG on archeology itself, namely the droprate of Epics, trinkets or weapons that comes from Archeology solves.

If your complaint or suggestion is about archeology, GM’s do not handle feedback or bug reports about the game therefore you cannot submit any ticket about such issues.

I do see you did post in a thread about a hotfix on archeological solves:

It was to be expected that new bugs crops up since it was a hotfix. In programming, if you deploy quickfixes unintended side effects may occur. If you experience any problems I still recommend to submit ingame bug reports or feedback in the same box.

After reading my post you gladly skipped a moment with request to gm and his answer (thats also a part of community managing)
More arguments?

As explained the GM’s duty is not managing feedback, but executing the Blizzard policies as set by their management.

Why do you think this?

Im writing one last time. I GOT ANSWER FROM GM. And it was nothing related to my question. I starting thinking that you a bot.

Oh I got it, since you didn’t clarify until your last post I couldn’t understand what you asked.

Maybe the GM misunderstood as well because of that but still attempted to help you by giving an answer as close as possible to what he thought you needed?

Even if they did, they wouldn’t be able to handle your request of feedback (archeology being broken) anyway.

Okay. Do not write anything. My mentality was damaged cause of you.

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.