Warbands updating your account

Support Technical Support
41

same here.

42

Could you please link to your X post here so I can follow that as well?

43

oh i cant post links sorry it wont let me

44

More than 6 hours have passed and still no answer from bliz on my ticketā€¦

45

They just closed my ticket after 4 hours with ā€œContact your ISPā€ā€¦

46

I had an answer to my ticket and they just advised to go to this article lol jokers

1 Like
47

Just got an answer as well - jokers

Hello,

In an effort to resolve these unexpected situations with the install/patching issues in your Battle.net Game, weā€™ve developed this extensive troubleshooting so that you can get back into your game as soon as possible!

To resolve any outstanding situations, we ask that you try the following steps outlined in these articles:

  1. Restart Your computer and Router/Modem: Sometimes, a simple restart of your networking equipment can resolve connection issues.https://support.blizzard.com/article/000031851
  2. Check Firewall/Antivirus Settings: Make sure that your firewall or antivirus software isnā€™t blocking Blizzardā€™s games or services. You may need to add exceptions for Blizzardā€™s executables or ports. https://support.blizzard.com/article/000007842
  3. Disable Background Applications: Close unnecessary background applications, as they might interfere with Battle.net Games. Check for any resource-intensive programs running in the background and close them before launching the game.https://support.blizzard.com/article/000023848
  4. Flush your DNS cache and reset your network configuration. You can do this by opening the Command Prompt (on Windows) or Terminal (on macOS)https://support.blizzard.com/article/000082450
  5. Reinstall the Battle.net App: Uninstall the app, restart your computer, and reinstall the app. Corrupted installation files can lead to various issues, and a fresh installation might resolve the problem. https://support.blizzard.com/article/000030304
  6. Wired Connection: If youā€™re using a wireless connection, try switching to a wired connection by connecting your computer or console directly to your router using an Ethernet cable. This can help rule out potential wireless interference issues.

If, after following these steps, you are still experiencing issues, we recommend visiting the Battle.net Game forums on the official Blizzard website. There, you can find a community of players and developers who can provide additional insights or solutions based on their experiences.

48

Itā€™s a warband problem because I cannot login on this account which has lots of characters after I bought TWW today, but I can play without any issues on my other account which I use for classic wow and I literally have no characters on retail in there.
Just made a character and got to lv 10.

49

Seriously? so noone is working to solve this by their sideā€¦

50

Iā€™ve got the same issue, I can not understand the audacity to share basic troubleshooting steps and internet issues to multiple players from different regions. Obviously it is an issue on their end and proper compensation should follow this major inconvenience.

3 Likes
51

Hello all!

Just a quick comment on our side to let you know that you are not being ignored, this has been reported. Thank you all in advance for your patience while we look into this situation! :blue_heart:

18 Likes
53

Iā€™m having the same issue. I submitted a ticket with details about the troubleshooting steps I have taken and basically only got a link to the ā€œtroubleshooting guideā€.

Happy to see thereā€™s a blue post here at least! I hope the subscription time lost to this is refunded.

54

Canā€™t you just restart the login server or whatever handles warband update?

55

I have the same problem and I submitted this morningā€¦
I do all, Scan and rapair, reinstall, flush end renew IP but nothing.

56

lol same here, as its not affecting classic or people already playing, it does seem to be an issue with the account warbands conversion thingy, at least they are looking into it

57

Do you have any idea how long this might take to fix?

1 Like
58

I just came here to say that I am also hit by this issue. I just bought TWW epic edition, and the moment I tried to log on I also get the ā€œupdating warbandsā€ message and then I get disconnected. Hopefully blizzard wil have this fixed zoon.

59

Same here. Just got a different error code though, but clicked it away too fastā€¦

1 Like
60

Same for me. Iā€™ve had this issue for several hours now ā€¦

4 Likes
61

I have exactly the same problem, Iā€™ve been waiting for 7 hoursā€¦

3 Likes