For anybody in the UK, if you’ve recently tried to renew your wow subscription using Game Time ( without using a monthly subscription plan), you may have realized that you are no longer allowed to renew 30 days on your account, or 90 days. Using Game Time ( Game Services), you must subscribe for at least 60 days ( recently changed since 16/12/2020) . Speaking as someone from the UK, I can safely say i will no longer play WoW because i relied on the 30 days (non-monthly) subscription ( for many years, not just in the UK but abroad as well in Asia). A 30 day monthly subscription is very annoying because i have to constantly cancel my subscription, and i usually forget to cancel these subscriptions because i don’t play the game every month, and obviously i don’t want additional costs or paying for game time that i won’t use. Yes this is partly me not being good at tracking subscriptions, but this in general is very unfriendly to UK customers, especially when everyone else not in the UK can still purchase flat 30-90 days non-monthly ( i also believe Canada has the same fate as us).
Suppose i switch to a monthly subscription and cancelled recurring costs each time. After a couple iterations, i know from experience that there will come a time when I accidentally forget to cancel it if i’m in a rush, and get charged more than I ever wanted to over the year if i leave the game and come back to it in a couple of months ( that’s why i don’t use it, and that’s my choice, and i know others feel the same) .
This change concerns me because i want as many people to play WoW as possible, it’s a great game. I fear this move probably will result in more people in the future being less inclined to purchase extra time, for the simple reason being that you’re just giving less choices to your customers, and angering those that actually used the options that you just took away, which in my case was used for a very long time: it’s reliable, it’s safe and in my opinion the best form of payment ( e.g. 30 days is very convenient, 90 days is great for summer holidays, 60 days for people who want a substantial amount of time, but not too much). Those like me who would pay for 30 days would argue that we simply don’t want extra hassle or to pay more than we already are over a computer game! Those that would pay 90 days wouldn’t want to purchase 2 60 day subscriptions because it would be too long and a waste of money.
I also speak for the kids that don’t have debit cards or credit cards, or adults that don’t want to share their card details and would rather pay a flat non-recurring cost through PayPal: placing the lowest non-monthly flat game time subscription at double the cost ( now £19.98 for 60 days, previously £9.99 for 30 days) will definitely make some people very upset.
Please do not be like me and transfer £9.99 to your blizzard account hoping to find a 30 day (only) Game Time subscription to purchase, you will no longer find it.I now have £10 locked into my account and i cannot move it anywhere, and i’m truly heartbroken that Blizzard has done this to us. Please leave a like/ reply if you have also been affected by this.
Edit: Izylar: Hi Izylar. I hope this edit explains why i’m so reluctant to do what you suggest [ i cannot reply directly to your message for some reason]. I understand your point of view, but it really shouldn’t be this way when we know that it was much better before, and i think Blizzard needs to know this to make it easier for others in the future. I personally am not tolerant to this change in the same way that you are, and i want to voice my opinion about it. It gives the impression that the company is going backwards, or becoming less customer-friendly, and i hate to make a statement like this but it is my honest opinion. I’m sure Blizzard never expected this change to make people so upset, but it does leave that impression on the company, and it has to change for the better.