I am not talking about subscriptions. I am talking about quality and customer support - or lack of …
Guild banks are being emptied at random:
Guild reputation disappears by random for the last 3 months:
Auto gear upgrade removes gear which are no longer in the game.
And then the good olde Warbands banks which deletes gold:
The common answer to this is nothing is tested and nothing was returned to affected users. Customer Support do what they can (which is litterally nothing) … but with so many critical bugs in TWW they are up for a huge task.