We are aware of an issue that sometimes caused a Vanessa VanCleef Card or Portrait to appear in Mercenaries Packs. Vanessa VanCleef is currently intended to not appear in packs for at least the length of the Fractured in Alterac Valley expansion (the base Card is in the Rewards Track and the Portraits can be obtained with the Tavern Pass). This is a visual issue only—you are actually receiving Vanessa VanCleef Coins.