Technical Support


Common connection and latency issues - PC/MAC/MOBILE (8)

Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what cause…

Common Issues & Fixes – Please Read Before Posting (3)

Hot Topics Please follow @BlizzardCSEU_EN for current service status. Here’s what you’re contacting us about right now: [MOBILE] Android – There is not enough space on your device There are multiple reasons for this …

Welcome to the Technical Support Forum! (5)

Welcome to the Technical Support forum! This forum provides players with a place to discuss technical issues with each other and official Blizzard representatives. While this forum is NOT intended to replace our support…

Missing account information (1)
Problem for add friends (4)
Oops! The Game Crashed (4)
Game crash after i made a purchase (3)
Draw because of... Concede button? (2)
[iOS] Can't get past the loading screen (3)
HS Android - Not enough free space (2)
Files on Desktop deleted while playing Hearthstone (1)
So i just drew a card thats not in my deck (2)
Not enough space to install Hearthstone on this device - 95gb space free (3)
Continous laggs. Bliz do something (1)
Android not enough space error (have more than enough) (5)
The Blizzard deleted my account AGAIN (3)
Line cracker bug (3)
Hunter - Tracking bug (3)
iOS 13 Mouse Support (İPAD) (1)
Animations taking too long (1)
Floating card, game stuck (1)
"Placeholder" on the enemy portrait (1)
Empty Friends list (3)
Heartstone constantly updating when device connects to Wi-Fi (2)
Explosive Runes bug (3)
Connection issue (9)
Hearthstone crashes when trying to launch game (2)
Lagging when animations and drawing (2)
Cant connect to EU (3)
Game keeps on crashing (3)