Technical Support


Topic Replies Activity
Ongoing Slow Download Speeds

As a result of increased network demand on the internet at large, we’ve seen an impact on players’ download speeds when trying to install or update their games. We continue to monitor and adjust elements within our contr…

3 April 2, 2020
Common connection and latency issues - PC/MAC/MOBILE

Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what cause…

8 February 12, 2019
Common Issues & Fixes – Please Read Before Posting

Hot Topics Please follow @BlizzardCSEU_EN for current service status. Here’s what you’re contacting us about right now: [MOBILE] Android – There is not enough space on your device There are multiple reasons for this …

3 February 12, 2019
Welcome to the Technical Support Forum!

Welcome to the Technical Support forum! This forum provides players with a place to discuss technical issues with each other and official Blizzard representatives. While this forum is NOT intended to replace our support…

5 February 12, 2019
Keep getting "Closed. You were disconnected from Blizzard services" whenever I try to launch the game." 12 April 1, 2020
Puzle lab Test Subject #362 unsolvable 5 April 1, 2020
HS Timed Out Error (Iphone) 1 April 1, 2020
Constantly disconnecting, heelp 6 April 1, 2020
FIXED! Stuck at tavern doors (Couldnt edit last post sry) 2 April 1, 2020
What happened to the daily quests? 1 April 1, 2020
Disconnected from the Blizzard services 3 April 1, 2020
FIXED! Stuck at tavern doors! Created ticket but like allways no response from support 2 March 31, 2020
Unable to access Arena 4 March 31, 2020
I got a golden BASIC card as arena reward! 3 March 30, 2020
Tavern Doors launch failure 1 March 30, 2020
Ashes of Outland MUST be released earlier 4 March 30, 2020
Missing Free New Deck for Returning Player Bug 3 March 30, 2020
Crash on mobile - “reconnected to the last game. Resuming...” 1 March 30, 2020
Lethal Boomsday Project - Dr. Boom Puzzle #4: Full Northshire Bugged 3 March 30, 2020
I cannot enter the store ؟؟ 1 March 30, 2020
Ranked game error 1 March 29, 2020
Log in problems 1 March 29, 2020
Disconnected from the Blizzard services 1 March 29, 2020
[BUG] Rouge's "steal" mechanic doesn't work against Demon Hunter 1 March 28, 2020
Unable to enter the game 5 March 28, 2020
Heavy lags on IOS since latest update 1 March 28, 2020
HS Timed Out Error 5 March 28, 2020
Wild cards can be used in standard format 1 March 27, 2020
HS is Stuck on Title Screen even though the Logo is "Animated" 1 March 27, 2020
Clever disguised bugged 5 March 27, 2020