Technical Support


Common connection and latency issues - PC/MAC/MOBILE (8)

Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what cause…

Common Issues & Fixes – Please Read Before Posting (3)

Hot Topics Please follow @BlizzardCSEU_EN for current service status. Here’s what you’re contacting us about right now: [MOBILE] Android – There is not enough space on your device There are multiple reasons for this …

Welcome to the Technical Support Forum! (5)

Welcome to the Technical Support forum! This forum provides players with a place to discuss technical issues with each other and official Blizzard representatives. While this forum is NOT intended to replace our support…

Hearthstone installed but i don't have the play button ( 2 3 ) (55)
Battle net bug: no games found (3)
Fix your server, especially on arena, got dc every turn (2)
Being online "in app" (1)
Game stuck, emotes still work, no rope...YOU LOSE (1)
Disconnections and crashes (1)
Disconnection in game (4)
Doesnt launch game (1)
Game on Android freezes when connection is low (5)
Will the maintenance fix the dc issues? (1)
No new quest at midnight while in tavern brawl ?!? (1)
How & where to optimise for Mac? (2)
Shop is closed it was never open when i finished the tutorial (5)
Cannot get into the game, just stuck at the doors (6)
GAME CRASHING EVERY TIME I TRY TO START THE GAME (4)
Game froze near victory :( (1)
HS connection issues on my phone (2)
Failed to get update (2)
Constant updating (2)
Blurry screen,lag and disconnects (11)
Constantly losing connection only on HS (5)
Game bugged when he tried to play a card (3)
Screen freeze / lost connection (8)
Fps drop overtime (3)
Blocked matches (3)
Kabal Chemist crashes the game (3)
Hearthstone won't let me minimize on android (2)