Nathrian Weaponmasters functioning incorrectly

Hi, Same here :slight_smile:

Same here. Got 298 token - can’t exchange it anywhere. Also gave me token for offhand/shield when I am using Staff :frowning:

Hi same here.

same, cant exchange

I also have the same problem …

Hello everyone,

We are currently aware of an issue that the Fated Weapon Tokens from the weekly dungeon quest are not allowing players to trade for a weapon. While this has already been fixed in game, the fix was not retroactive for those that already received them.

In this case, please reach out to our Support Team for assistance, as they will be able to verify if you have a bugged item and trade it for a valid one.

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I responded to a ticket from you 2 days ago with no response which ive now cancelled because i honestly gave up, and 22 hours ago for this issue i raised a new ticket… so when should we expect to see results? mid dragonflight?

We aim to answer every ticket within 24 hours, however depending on the queue size in some cases it can take longer. Our Support Team are doing their best to try and keep the waiting time as low as possible, however it may take a little bit longer than average for a reply.

I’ve also had a ticket open for about a day now, hopefully the support people can get back to it soon! Really hoping to use this shield soooon

Yea it really is poor design, when the main thing you look forward to on a Wednesday is it being loot day and you get somthing so good for you but you can’t get it and no ones helping even after a ticket open for 24hrs it feels real bad to be paying to play the game.

I understand this, but im well over 24 hours now with zero effort to respond and its incredibly frustrating when i can see others are getting answered quickly and getting their item replaced.

now over 42 hours… you want to keep saying 24 hours with a little delay if busy? this is getting silly.

In the ticket that i wrote about this problem i received and answer. The Game Master told me to submit a bug report. You can try to do that … Maybe IT helps. I’m also waitting for a fix. :slight_smile:

by the time this is fixed, ill have gotten a weapon from my vault. this is ridiculous. the vendor displays an incorrect item for trade, why isn’t it a case of fixing the vendor?

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Any news for a fix? I still can’t change the token, and got no help …

after the weekly reset now the vendor requires the 298 anima bead to buy the offhand but i still can’t buy it …

Any update on this?
I have a 298 token and the vendor refuses to accept! :rage:

There were some bugs with the Castle Nathria weapon tokens from the Fated Raid.
First was a display issue at the vendor (asking for the low level token instead of the Fated ones), the other was the Fated weapon tokens being created incorrectly, meaning they couldn’t be traded in.
If you’ve got a token you can’t trade in, contact Support.

opened a ticket 5 days ago for this and got response after 3 days but instead of helping me they replied with :

"Have you attempted to purchase the item? What happens when you attempt to purchase the Lyre of Decadent Frivolity with the item token you have?

Note: Please disregard the red text if any for the purchase cost on the item and attempt to make the purchase. Make sure that it is the item you intend."

of course I tried everytihng and responded with details and been waiting another2 days and no response from support

Been there, done that
Hope it works
I’ve recieved a Mystic Anima Spherule (298) from the 4xMyth weekly, tried to turn in at Stoneweaver McConell for an Sinbearer’s Absolution Staff… nada, nothing, it says “you dont have the required item”.
Yes. Yes I do.

Seriusly? This is the first thing we try… :unamused: