Cannot login to battle.net or access eu.battle.net

Billyqtxd-kazzak · September 8, 2019, 9:45am

■ Date/time you first experienced the issue : 08.09.2019 1.30 AM
■ City and country you are connecting from : Ankara, Turkey
■ ISP (Internet Service Provider you use) : Turkcell Superonline

Traceroute, pathping, winmtrtest doesnt work.

Gorvalg-twisting-nether · September 8, 2019, 9:49am

■ Date/time you first experienced the issue : Tried logging in at 08:00 (GMT+3) at 08.09.2019.
■ City and country you are connecting from : Ankara / TURKEY
■ ISP (Internet Service Provider you use) : Turkcell Superonline

Tried other steps, they do not work

Evetlul-argent-dawn · September 8, 2019, 9:49am

Turkey, Ankara

Superonline

Links wont work yes

Mongling-silvermoon · September 8, 2019, 9:50am

■ Date/time you first experienced the issue : Tried logging in at 08:00 (GMT+3) at 08.09.2019.
■ City and country you are connecting from : İstanbul/ TURKEY
■ ISP (Internet Service Provider you use) : Turkcell Superonline

Tried other steps, they do not work.

Groundxl-golemagg · September 8, 2019, 9:50am

■ Date/time you first experienced the issue : Between 10:00-12:40 (GMT+3), ongoing
■ City and country you are connecting from : Izmir / Turkey
■ ISP (Internet Service Provider you use) : Turkcell Superonline

Cagga-magtheridon · September 8, 2019, 9:53am

Not just WoW but the entire battle.net launcher/games and the support sites are not working. It is clearly an issue with our ISP (Turkcell Superonline) not connecting to any Activision & Blizzard related services.

Deviirn-arathor · September 8, 2019, 9:55am

■ Date/time you first experienced the issue : Between 10:00-12:40 (GMT+3), ongoing
■ City and country you are connecting from : Istanbul / Turkey
■ ISP (Internet Service Provider you use) : Turkcell Superonline

Tracert:
Tracing route to eu.battle .net [37.244.28.102]
over a maximum of 30 hops:

1 3 ms 4 ms 2 ms 192.168.1.1
2 3 ms 6 ms 3 ms host-92-45-0-231.reverse.superonline .net [92.45.0.231]
3 5 ms 4 ms 9 ms 10.36.79.225
4 11 ms 7 ms 17 ms 10.40.141.22
5 6 ms 6 ms 7 ms ae2.istanbul2.ist.seabone .net [93.186.132.150]
6 76 ms 78 ms 70 ms ae11.milano58.mil.seabone .net [195.22.208.79]

Nenyasqi-2416 · September 8, 2019, 9:55am

Thank you for the reminder, I blame it on the lack of coffee! I added the steps for the WinMTR into my previous message. Please follow those steps and update or re-post your information.

Have a few seconds to spare? Let me know how I’m doing!

Niirn-pyrewood-village · September 8, 2019, 9:57am

Blasphemy to lack coffee

Toslast-emerald-dream · September 8, 2019, 9:58am

Looks like there might be some regional connection issues - check out DownDetector (I can’t link for some stupid reason)

Armaros-balnazzar · September 8, 2019, 9:58am

now
istanbul / turkey
superonline

cant post the tracert or pingpath as it doesnt allow links in the post nor have an option to attach it!

edit removed .net domains from text
6 49 ms 54 ms 55 ms ix-ae-10-0.tcore1.it5-istanbul.as6453 [5.23.0.37]
7 93 ms 69 ms 72 ms if-ae-8-2.tcore1.fnm-frankfurt.as6453 [195.219.156.21]
8 73 ms 88 ms * if-ae-12-2.tcore2.fnm-frankfurt.as6453 [195.219.87.1]
9 69 ms 69 ms 68 ms if-ae-9-2.tcore1.pvu-paris.as6453 [195.219.87.10]
10 * * 122 ms 80.231.153.66
11 84 ms 69 ms 72 ms ae-2-3211.edge7.paris1.level [4.69.133.238]

----@@@@@@@@@@@@@

Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0/ 100 = 0% |
1 4ms 0/ 100 = 0% 0/ 100 = 0% ARCHER_VR600 [192.168.0.1]
0/ 100 = 0% |
2 6ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
0/ 100 = 0% |
3 7ms 0/ 100 = 0% 0/ 100 = 0% host-92-44-0-41.reverse.superonline[92.44.0.41]
0/ 100 = 0% |
4 9ms 0/ 100 = 0% 0/ 100 = 0% 10.2.0.101
0/ 100 = 0% |
5 — 100/ 100 =100% 100/ 100 =100% 10.36.109.118
0/ 100 = 0% |
6 52ms 0/ 100 = 0% 0/ 100 = 0% ix-ae-10-0.tcore1.it5-istanbul.as6453[5.23.0.37]
0/ 100 = 0% |
7 52ms 0/ 100 = 0% 0/ 100 = 0% if-ae-8-2.tcore1.fnm-frankfurt.as6453 [195.219.156.21]
0/ 100 = 0% |
8 54ms 28/ 100 = 28% 28/ 100 = 28% if-ae-12-2.tcore2.fnm-frankfurt.as6453 [195.219.87.1]
0/ 100 = 0% |
9 62ms 0/ 100 = 0% 0/ 100 = 0% if-ae-9-2.tcore1.pvu-paris.as6453[195.219.87.10]

Billyqtxd-kazzak · September 8, 2019, 10:04am

185.60.112.157

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.1.1 - 0 | 18 | 18 | 2 | 6 | 14 | 3 |

|host-212-57-0-245.reverse.superonlinenet - 0 | 18 | 18 | 6 | 11 | 21 | 14 |

| 10.40.22.237 - 0 | 18 | 18 | 4 | 7 | 17 | 4 |

| 10.40.148.242 - 0 | 18 | 18 | 4 | 7 | 18 | 5 |

| 10.142.45.130 - 0 | 18 | 18 | 5 | 5 | 9 | 7 |

| 10.142.45.166 - 0 | 18 | 18 | 4 | 25 | 304 | 6 |

| 10.142.47.1 - 0 | 18 | 18 | 5 | 25 | 315 | 5 |

| 10.40.148.237 - 0 | 18 | 18 | 4 | 26 | 314 | 7 |

| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |

| ix-ae-6-0.tcore1.it6-ankara.as6453net - 0 | 18 | 18 | 5 | 26 | 320 | 7 |

|if-ae-36-3.tcore1.fnm-frankfurt.as6453net - 0 | 18 | 18 | 57 | 76 | 359 | 58 |

|if-ae-12-2.tcore2.fnm-frankfurt.as6453net - 8 | 14 | 13 | 0 | 61 | 84 | 58 |

| if-ae-9-2.tcore1.pvu-paris.as6453net - 0 | 18 | 18 | 55 | 73 | 358 | 55 |

| 80.231.153.66 - 60 | 5 | 2 | 0 | 58 | 58 | 58 |

| ae-1-3111.edge7.Paris1.Level3net - 0 | 18 | 18 | 57 | 77 | 361 | 59 |

| No response from host - 100 | 3 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

185.60.112.158

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.1.1 - 0 | 9 | 9 | 2 | 6 | 13 | 12 |

|host-212-57-0-245.reverse.superonlinenet - 0 | 9 | 9 | 6 | 10 | 15 | 7 |

| 10.40.22.237 - 0 | 9 | 9 | 4 | 5 | 6 | 6 |

| 10.40.148.242 - 0 | 9 | 9 | 4 | 7 | 14 | 14 |

| 10.142.45.166 - 0 | 9 | 9 | 4 | 7 | 16 | 16 |

| 10.142.47.129 - 0 | 9 | 9 | 5 | 8 | 17 | 17 |

| 10.40.149.5 - 0 | 9 | 9 | 4 | 9 | 16 | 16 |

| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |

| ix-ae-6-0.tcore1.it6-ankara.as6453net - 0 | 9 | 9 | 4 | 9 | 17 | 17 |

|if-ae-36-3.tcore1.fnm-frankfurt.as6453net - 0 | 9 | 9 | 55 | 60 | 68 | 68 |

|if-ae-12-2.tcore2.fnm-frankfurt.as6453net - 0 | 9 | 9 | 56 | 60 | 67 | 67 |

| if-ae-9-2.tcore1.pvu-paris.as6453net - 0 | 9 | 9 | 54 | 59 | 79 | 55 |

| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |

| ae-1-3111.edge7.Paris1.Level3net - 0 | 9 | 9 | 56 | 64 | 98 | 56 |

| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

185.60.114.159
|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.1.1 - 0 | 12 | 12 | 2 | 5 | 17 | 3 |

|host-212-57-0-245.reverse.superonlinenet - 0 | 12 | 12 | 5 | 12 | 22 | 7 |

| 10.40.22.237 - 0 | 12 | 12 | 5 | 8 | 18 | 6 |

| 10.40.148.242 - 0 | 12 | 12 | 5 | 6 | 14 | 6 |

| 10.142.45.190 - 0 | 12 | 12 | 4 | 8 | 19 | 6 |

| 10.142.45.166 - 0 | 12 | 12 | 4 | 8 | 20 | 5 |

| 10.142.47.1 - 0 | 12 | 12 | 6 | 10 | 20 | 7 |

| 10.40.148.237 - 0 | 12 | 12 | 4 | 8 | 21 | 5 |

| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |

| ix-ae-6-0.tcore1.it6-ankara.as6453net - 0 | 12 | 12 | 5 | 9 | 20 | 6 |

|if-ae-36-3.tcore1.fnm-frankfurt.as6453net - 0 | 12 | 12 | 56 | 59 | 72 | 57 |

|if-ae-12-2.tcore2.fnm-frankfurt.as6453net - 12 | 9 | 8 | 0 | 58 | 64 | 58 |

| if-ae-9-2.tcore1.pvu-paris.as6453net - 0 | 12 | 12 | 55 | 57 | 72 | 57 |

| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |

| ae-2-3211.edge7.Paris1.Level3net - 0 | 12 | 12 | 55 | 59 | 72 | 57 |

| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

removed dots(.) before ‘‘net’’ so it doesnt count as link fyi

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 3 ms 5 ms 3 ms 192.168.1.1
2 12 ms 9 ms 12 ms host-212-57-0-245.reverse.superonlinenet [212.57.0.245]
3 5 ms 5 ms 6 ms 10.40.22.237
4 5 ms 6 ms 5 ms 10.40.148.242
5 7 ms 6 ms 5 ms 10.142.45.130
6 8 ms 6 ms 5 ms 10.142.45.166
7 6 ms 6 ms 6 ms 10.142.47.1
8 6 ms 6 ms 6 ms 10.40.148.237
9 * * * Request timed out.
10 * * * Request timed out.
11 9 ms 6 ms 7 ms ix-ae-6-0.tcore1.it6-ankara.as6453net [5.23.8.21]
12 58 ms 58 ms 59 ms if-ae-36-3.tcore1.fnm-frankfurt.as6453net [195.219.156.97]
13 58 ms 59 ms * if-ae-12-2.tcore2.fnm-frankfurt.as6453net [195.219.87.1]
14 56 ms 58 ms 56 ms if-ae-9-2.tcore1.pvu-paris.as6453net [195.219.87.10]
15 * * 58 ms 80.231.153.66
16 59 ms 58 ms 58 ms ae-1-3111.edge7.Paris1.Level3net [4.69.133.234]
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.

Tracing route to 185.60.112.157 over a maximum of 30 hops

0 DESKTOP-E77MAK5.home [192.168.1.22]
1 192.168.1.1
2 host-212-57-0-245.reverse.superonlinenet [212.57.0.245]
3 10.40.22.237
4 10.40.148.242
5 10.142.45.130
6 10.142.45.166
7 10.142.47.1
8 10.40.148.237
9 * * *
Computing statistics for 200 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-E77MAK5.home [192.168.1.22]
0/ 100 = 0% |
1 3ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
0/ 100 = 0% |
2 5ms 0/ 100 = 0% 0/ 100 = 0% host-212-57-0-245.reverse.superonlinenet [212.57.0.245]
0/ 100 = 0% |
3 5ms 0/ 100 = 0% 0/ 100 = 0% 10.40.22.237
0/ 100 = 0% |
4 — 100/ 100 =100% 100/ 100 =100% 10.40.148.242
0/ 100 = 0% |
5 — 100/ 100 =100% 100/ 100 =100% 10.142.45.130
0/ 100 = 0% |
6 — 100/ 100 =100% 100/ 100 =100% 10.142.45.166
0/ 100 = 0% |
7 — 100/ 100 =100% 100/ 100 =100% 10.142.47.1
0/ 100 = 0% |
8 5ms 0/ 100 = 0% 0/ 100 = 0% 10.40.148.237

Trace complete.

Invocael-twisting-nether · September 8, 2019, 10:05am

Cant log in
izmir turkey
13:04 PM

Delimuhtar-frostmane · September 8, 2019, 10:06am

I also have the same problem, cant even enter the forums without using VPN.
My isp is also Superonline.

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 6 ms 5 ms * host-213-14-0-115.reverse.superonline net [213.14.0.115]
3 9 ms 6 ms * 10.36.120.145
4 5 ms 6 ms * 10.34.255.189
5 7 ms 7 ms * 10.34.255.194
6 18 ms 20 ms * 10.38.218.81
7 19 ms 19 ms * 10.38.219.34
8 19 ms 20 ms * 10.36.6.2
9 * * * Request timed out.
" all of the rest are timed out "
30 * * * Request timed out.

Trace complete.
on wimtr ; host : 185.60.112.157
loss %99, sent 336, received 5
no response from host
all of the rest are same; no response from host

Reybu-firemaw · September 8, 2019, 10:09am

■Date/time you first experienced the issue : Around 1 AM (GMT +3), ongoing.
■ City and country you are connecting from :Trabzon / Turkey
■ ISP (Internet Service Provider you use) : Turkcell Superonline
■ Tracert:

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 21 ms 19 ms * host-213-14-0-245 . reverse.superonline . net [213.14.0.245]
3 15 ms 14 ms * 10.36.251.9
4 15 ms 15 ms * 10.38.207.137
5 15 ms 14 ms * 10.40.119.229
6 15 ms 15 ms * 10.40.119.234
7 21 ms 28 ms * 10.40.141.57
8 15 ms 15 ms * 10.38.219.5
9 15 ms 17 ms * ix-ae-6-0.tcore1.it6-ankara.as6453 . net [5.23.8.21]
10 65 ms 65 ms 65 ms if-ae-36-3.tcore1.fnm-frankfurt.as6453 . net [195.219.156.97]
11 78 ms 66 ms * if-ae-12-2.tcore2.fnm-frankfurt.as6453 . net [195.219.87.1]
12 67 ms 66 ms 67 ms if-ae-9-2.tcore1.pvu-paris.as6453 . net [195.219.87.10]
13 * * * Request timed out.
14 127 ms 107 ms 97 ms ae-2-3211.edge7.Paris1.Level3 .net [4.69.133.238]
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

■Pathping:

Tracing route to 185.60.112.157 over a maximum of 30 hops

0 DESKTOP-QTB99L9.home [192.168.1.32]
1 192.168.1.1
2 host-213-14-0-245.reverse.superonline . net [213.14.0.245]
3 10.36.251.9
4 * 10.38.207.137
5 10.40.119.229
6 10.40.119.234
7 * 10.40.141.57
8 10.38.219.5
9 ix-ae-6-0.tcore1.it6-ankara.as6453 . net [5.23.8.21]
10 * if-ae-36-3.tcore1.fnm-frankfurt.as6453 . net [195.219.156.97]
11 if-ae-12-2.tcore2.fnm-frankfurt.as6453 . net [195.219.87.1]
12 if-ae-9-2.tcore1.pvu-paris.as6453 . net [195.219.87.10]
13 * * *
Computing statistics for 300 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-QTB99L9.home [192.168.1.32]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
0/ 100 = 0% |
2 14ms 0/ 100 = 0% 0/ 100 = 0% host-213-14-0-245.reverse.superonline . net [213.14.0.245]
0/ 100 = 0% |
3 14ms 0/ 100 = 0% 0/ 100 = 0% 10.36.251.9
0/ 100 = 0% |
4 14ms 0/ 100 = 0% 0/ 100 = 0% 10.38.207.137
0/ 100 = 0% |
5 — 100/ 100 =100% 100/ 100 =100% 10.40.119.229
0/ 100 = 0% |
6 14ms 0/ 100 = 0% 0/ 100 = 0% 10.40.119.234
0/ 100 = 0% |
7 — 100/ 100 =100% 100/ 100 =100% 10.40.141.57
0/ 100 = 0% |
8 15ms 0/ 100 = 0% 0/ 100 = 0% 10.38.219.5
0/ 100 = 0% |
9 16ms 1/ 100 = 1% 1/ 100 = 1% ix-ae-6-0.tcore1.it6-ankara.as6453 . net [5.23.8.21]
0/ 100 = 0% |
10 56ms 0/ 100 = 0% 0/ 100 = 0% if-ae-36-3.tcore1 . fnm-frankfurt.as6453 . net [195.219.156.97]
0/ 100 = 0% |
11 56ms 23/ 100 = 23% 23/ 100 = 23% if-ae-12-2.tcore2.fnm-frankfurt.as6453 . net [195.219.87.1]
0/ 100 = 0% |
12 66ms 0/ 100 = 0% 0/ 100 = 0% if-ae-9-2.tcore1.pvu-paris.as6453 . net [195.219.87.10]

Trace complete.

■WinMTR:
|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.1.1 - 93 | 67 | 5 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 63 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Thanks in advance.

Gorvalg-twisting-nether · September 8, 2019, 10:10am

Traceroute Results:

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 137 ms 138 ms 140 ms 172.16.36.1
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Pathping results:

Tracing route to 185.60.112.157 over a maximum of 30 hops

0 DESKTOP-OSUFSRU [172.16.36.44]
1 172.16.36.1
2 * * *
Computing statistics for 25 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-OSUFSRU [172.16.36.44]
100/ 100 =100% |
1 — 100/ 100 =100% 0/ 100 = 0% 172.16.36.1

Trace complete.

Ran WinMTR test aswell and here are the results.

When I ran the WinMTR test for IP 185.60.112.157 it kept on saying “No response from host” with a Loss % of 100%.

When I ran the WinMTR test for IP 185.60.112.158 it kept on saying “No response from host” with a Loss % of 100%.

When I ran the WinMTR test for IP 185.60.112.159 it kept on saying “No response from host” with a Loss % of 100%.

For each of these steps I waited for the “Sent” number to reach 30, but for each of them the number of “Recv” remained “0”.

For the last IP (185.60.112.159), I exported the text and this is the result:
|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.1.1 - 0 | 175 | 175 | 0 | 0 | 6 | 0 |

|host-213-14-0-215.reverse.superonline net - 0 | 175 | 175 | 2 | 7 | 14 | 8 |

| 10.36.250.5 - 0 | 175 | 175 | 2 | 3 | 23 | 3 |

| 10.40.119.201 - 0 | 175 | 175 | 1 | 2 | 5 | 3 |

| 10.40.119.206 - 0 | 175 | 175 | 2 | 3 | 5 | 3 |

| 10.40.141.57 - 0 | 175 | 175 | 8 | 9 | 15 | 8 |

| 10.38.219.5 - 0 | 175 | 175 | 2 | 3 | 8 | 4 |

| ix-ae-6-0.tcore1.it6-ankara.as6453 net - 0 | 175 | 175 | 2 | 3 | 23 | 3 |

|if-ae-36-3.tcore1.fnm-frankfurt.as6453 net - 0 | 175 | 175 | 52 | 53 | 57 | 53 |

|if-ae-12-2.tcore2.fnm-frankfurt.as6453 net - 1 | 171 | 170 | 0 | 55 | 73 | 55 |

| if-ae-9-2.tcore1.pvu-paris.as6453 net - 0 | 175 | 175 | 53 | 54 | 63 | 55 |

| 80.231.153.66 - 92 | 37 | 3 | 68 | 68 | 69 | 68 |

| ae-1-3111.edge7.Paris1.Level3 net - 0 | 175 | 175 | 67 | 70 | 96 | 68 |

| No response from host - 100 | 35 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Groundxl-golemagg · September 8, 2019, 10:11am

` 185.60.112.157
|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.1.1 - 3 | 84 | 82 | 1 | 5 | 61 | 1 |

|host-92-44-0-171.reverse.superonlinenet - 0 | 92 | 92 | 6 | 12 | 69 | 6 |

|host-82-222-248-74.reverse.superonlinenet - 0 | 92 | 92 | 7 | 13 | 66 | 12 |

| 10.34.255.73 - 0 | 92 | 92 | 7 | 13 | 77 | 11 |

| 10.34.255.78 - 0 | 92 | 92 | 7 | 14 | 75 | 10 |

| 10.38.218.81 - 0 | 92 | 92 | 19 | 28 | 81 | 20 |

| 10.38.219.34 - 0 | 92 | 92 | 19 | 27 | 82 | 23 |

| 10.36.6.2 - 0 | 92 | 92 | 19 | 29 | 85 | 23 |

| No response from host - 100 | 18 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

185.60.112.158
|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.1.1 - 4 | 30 | 29 | 1 | 10 | 55 | 12 |

|host-92-44-0-171.reverse.superonlinenet - 0 | 34 | 34 | 6 | 14 | 52 | 9 |

|host-82-222-248-74.reverse.superonlinenet - 0 | 34 | 34 | 7 | 16 | 51 | 7 |

| 10.34.255.73 - 0 | 34 | 34 | 6 | 15 | 52 | 7 |

| 10.34.255.78 - 0 | 34 | 34 | 7 | 16 | 60 | 8 |

| 10.38.218.81 - 0 | 34 | 34 | 20 | 28 | 63 | 20 |

| 10.38.219.34 - 0 | 34 | 34 | 19 | 28 | 62 | 21 |

| 10.36.6.2 - 0 | 34 | 34 | 18 | 27 | 62 | 18 |

| No response from host - 100 | 6 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

185.60.114.159
|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.1.1 - 10 | 10 | 9 | 1 | 5 | 11 | 1 |

|host-92-44-0-171.reverse.superonlinenet - 0 | 14 | 14 | 6 | 11 | 19 | 13 |

|host-82-222-248-74.reverse.superonlinenet - 0 | 14 | 14 | 7 | 14 | 35 | 13 |

| 10.34.255.73 - 0 | 14 | 14 | 7 | 12 | 23 | 18 |

| 10.34.255.78 - 0 | 14 | 14 | 8 | 13 | 20 | 13 |

| 10.38.218.81 - 0 | 14 | 14 | 21 | 25 | 34 | 23 |

| 10.38.219.34 - 0 | 14 | 14 | 20 | 24 | 31 | 22 |

| 10.36.6.2 - 0 | 14 | 14 | 19 | 24 | 36 | 19 |

| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider `

Angélofdeath-chromaggus · September 8, 2019, 10:12am

Sorry for not waiting for 5 minutes each.In my opinion it is waste of time because if there is a chance even if 0.0001% to ping it we could be in the world by now

■ Date/time you first experienced the issue : Since 04:30 CET 8 September.
■ City and country you are connecting from : Antalya / Turkey
■ ISP (Internet Service Provider you use) : Turkcell Superonline
■ [Traceroute ](created while experiencing the issue) :
Tracing route to 185.60.112.157 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 12 ms 10 ms * host-212-57-0-175.reverse.superonline. net [212.57.0.175]
3 7 ms 5 ms * 10.40.47.169
4 1 ms 3 ms * 10.40.119.173
5 7 ms 2 ms * 10.40.119.178
6 20 ms 19 ms * 10.38.218.121
7 19 ms 15 ms * 10.36.6.142
8 19 ms 19 ms * 10.36.6.38
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

■ [Pathping ] (created while experiencing the issue) :

Tracing route to 185.60.112.158 over a maximum of 30 hops

0 DESKTOP-AUQ98QV.home [192.168.1.30]
1 192.168.1.1
2 host-212-57-0-175.reverse.superonline. net [212.57.0.175]
3 10.40.47.169
4 10.40.119.173
5 10.40.119.178
6 10.38.218.121
7 10.36.6.142
8 10.36.6.38
9 * * *
Computing statistics for 200 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-AUQ98QV.home [192.168.1.30]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
0/ 100 = 0% |
2 2ms 0/ 100 = 0% 0/ 100 = 0% host-212-57-0-175.reverse.superonline. net [212.57.0.175]
0/ 100 = 0% |
3 2ms 0/ 100 = 0% 0/ 100 = 0% 10.40.47.169
0/ 100 = 0% |
4 — 100/ 100 =100% 100/ 100 =100% 10.40.119.173
0/ 100 = 0% |
5 3ms 0/ 100 = 0% 0/ 100 = 0% 10.40.119.178
100/ 100 =100% |
6 — 100/ 100 =100% 0/ 100 = 0% 10.38.218.121
0/ 100 = 0% |
7 — 100/ 100 =100% 0/ 100 = 0% 10.36.6.142
0/ 100 = 0% |
8 — 100/ 100 =100% 0/ 100 = 0% 10.36.6.38

Trace complete.

■ [WinMTR test] (created while experiencing the issue) :

All three ip adresses goes as same this with bunch of zeroes on right side of the # of attempts.

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.1.1 - 0 | 82 | 82 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 17 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

I place “BLANK” every strings with “reverse.superonline. net” because posting wont avaible with links.

Talduin-skullflame · September 8, 2019, 10:16am

Same problem from TURKEY…
■ Date/time you first experienced the issue : 08.09.2019 1.30 AM
■ City and country you are connecting from : Izmir, Turkey
■ ISP (Internet Service Provider you use) : Turkcell Superonline

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.1.1 - 0 | 380 | 380 | 0 | 0 | 0 | 0 |

|host-212-57-0-25.reverse.superonlinenet - 0 | 380 | 380 | 5 | 6 | 34 | 5 |

| 10.36.251.165 - 0 | 380 | 380 | 6 | 6 | 21 | 6 |

| 10.38.216.73 - 0 | 380 | 380 | 6 | 7 | 25 | 7 |

| 10.40.119.33 - 1 | 368 | 365 | 0 | 6 | 35 | 6 |

| 10.40.119.38 - 0 | 380 | 380 | 6 | 7 | 24 | 7 |

| 10.38.218.81 - 1 | 376 | 375 | 0 | 19 | 45 | 19 |

| 10.38.219.34 - 1 | 376 | 375 | 0 | 19 | 45 | 25 |

| 10.36.6.2 - 1 | 372 | 370 | 0 | 21 | 53 | 20 |

| No response from host - 100 | 76 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Heywood-ashbringer · September 8, 2019, 10:18am

Date/time you first experienced the issue :09.20(GMT +3) 08.09.2019
City and country you are connecting from :Izmir/Turkey
ISP (Internet Service Provider you use) :Turkcell Superonline
Traceroute:Tracing route to 185.60.112.157 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 1 ms 1 ms * host-213-14-0-115.reverse.superonline.ne [213.14.0.115]
3 7 ms 5 ms * 10.36.120.145
4 3 ms 2 ms * 10.34.255.189
5 3 ms 3 ms * 10.34.255.194
6 17 ms 18 ms * 10.38.218.81
7 17 ms 17 ms * 10.38.219.34
8 15 ms 17 ms * 10.36.6.2
9 * * * Request timed out.
Pathping:Tracing route to 185.60.112.157 over a maximum of 30 hops

0 DESKTOP-9S3U9MU.home [192.168.1.24]
1 192.168.1.1
2 host-213-14-0-115.reverse.superonline.ne [213.14.0.115]
3 10.36.120.145
4 * 10.34.255.189
5 10.34.255.194
6 * 10.38.218.81
7 10.38.219.34
8 10.36.6.2
9 * * *
WinMTR: WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.1.1 - 0 | 195 | 195 | 0 | 0 | 0 | 0 |

|host-213-14-0-115.reverse.superonline.ne - 89 | 43 | 5 | 0 | 2 | 4 | 2 |

| No response from host - 100 | 39 | 0 | 0 | 0 | 0 | 0 |