Cannot login to battle.net or access eu.battle.net

Mordog-judgement · September 8, 2019, 10:29am

Date/time you first experienced the issue : 08:15 (GMT +3)
City and country you are connecting from : Mersin/Turkey
ISP (Internet Service Provider you use) :Turkcell Superonline
Traceroute:
Tracing route to GBNB4196.gb.couk [192.168.1.20]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms GBNB4196.gb.couk [192.168.1.20]

Trace complete.

Pathping:
Tracing route to GBNB4196.gb.couk [192.168.1.20]
over a maximum of 30 hops:
0 GBNB4196.gb.couk [192.168.1.20]
1 GBNB4196.gb.couk [192.168.1.20]

Computing statistics for 25 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 GBNB4196.gb.couk [192.168.1.20]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% GBNB4196.gb.couk [192.168.1.20]

Trace complete.

Cagga-magtheridon · September 8, 2019, 10:31am

For those from Turkey that really wish to play today and looking for an easy fix, I would suggest just connecting from your phone’s personal hotspot and not to use your Turkcell Superonline internet. It works perfectly fine. The issue is with the ISP as the subsidiary brand TTNET users have no issues at all.

Mongling-silvermoon · September 8, 2019, 10:35am

Superonlineı arayıp sorunu çözdürtebilen oldu mu?

Tuzzlupta-twisting-nether · September 8, 2019, 10:38am

Same problem here. I can only connect with VPN.

■ Date/time you first experienced the issue : 8.09.19 / Tried to logging in at 10:00 (GMT+3)
■ City and country you are connecting from : Ankara / Turkey
■ ISP (Internet Service Provider you use) : Turkcell Superonline

|------------------------------------------------|------|------|------|------|------|------|

| 10.10.210.1 - 1 | 335 | 334 | 61 | 92 | 411 | 62 |

| 172.16.0.1 - 0 | 339 | 339 | 61 | 107 | 673 | 151 |

| 10.254.254.2 - 0 | 338 | 338 | 62 | 139 | 666 | 211 |

| No response from host - 100 | 67 | 0 | 0 | 0 | 0 | 0 |

| 185.60.112.157 - 0 | 338 | 338 | 92 | 210 | 652 | 197 |

|________________________________________________|______|______|______|______|______|______|

|------------------------------------------------|------|------|------|------|------|------|

| 10.10.210.1 - 1 | 331 | 330 | 61 | 114 | 641 | 246 |

| 172.16.0.1 - 0 | 335 | 335 | 62 | 131 | 669 | 162 |

| 10.254.254.2 - 0 | 335 | 335 | 62 | 174 | 774 | 233 |

| No response from host - 100 | 67 | 0 | 0 | 0 | 0 | 0 |

| 185.60.112.158 - 0 | 335 | 335 | 68 | 185 | 773 | 223 |

|________________________________________________|______|______|______|______|______|______|

185.60.114.159

|------------------------------------------------|------|------|------|------|------|------|

| 10.10.220.1 - 1 | 202 | 201 | 62 | 74 | 377 | 82 |

| 172.16.0.1 - 0 | 206 | 206 | 63 | 75 | 465 | 224 |

| 10.254.254.2 - 0 | 206 | 206 | 62 | 75 | 464 | 225 |

| No response from host - 100 | 41 | 0 | 0 | 0 | 0 | 0 |

| 185.60.114.159 - 0 | 206 | 206 | 76 | 89 | 471 | 235 |

|________________________________________________|______|______|______|______|______|______|

Gonkwobbler-zandalar-tribe · September 8, 2019, 10:47am

Having the same issue,
Time: late in the night cant be sure
Location: Mersin/Turkey
ISP: Superonline
had to put a space before very “.net”

Traceroute
Tracing route to 185.60.112.157 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 6 ms 9 ms * host-212-57-0-85.reverse.superonline. net [212.57.0.85]
3 5 ms 4 ms * 10.40.47.85
4 3 ms 4 ms * 10.40.197.137
5 4 ms 3 ms * 10.40.197.169
6 4 ms 4 ms * 10.40.197.178
7 23 ms 22 ms * 10.40.141.33
8 19 ms 19 ms * 10.40.150.30
9 11 ms 11 ms * 10.38.219.5
10 57 ms 56 ms 56 ms ix-ae-6-0.tcore1.it6-ankara.as6453. net [5.23.8.21]
11 63 ms 63 ms 64 ms if-ae-36-3.tcore1.fnm-frankfurt.as6453. net [195.219.156.97]
12 63 ms 63 ms 63 ms if-ae-12-2.tcore2.fnm-frankfurt.as6453. net [195.219.87.1]
13 64 ms 64 ms 64 ms if-ae-9-2.tcore1.pvu-paris.as6453. net [195.219.87.10]
14 66 ms 66 ms 66 ms 80.231.153.66
15 67 ms 64 ms 64 ms ae-1-3111.edge7.Paris1.Level3. net [4.69.133.234]
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Pathping

Tracing route to 185.60.112.157 over a maximum of 30 hops

0 Amiga.home [192.168.1.20]
1 192.168.1.1
2 host-212-57-0-85.reverse.superonline. net [212.57.0.85]
3 10.40.47.85
4 10.40.197.137
5 10.40.197.169
6 10.40.197.178
7 10.40.141.33
8 10.40.150.30
9 10.38.219.5
10 ix-ae-6-0.tcore1.it6-ankara.as6453. net [5.23.8.21]
11 if-ae-36-3.tcore1.fnm-frankfurt.as6453. net [195.219.156.97]
12 * * *
Computing statistics for 275 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Amiga.home [192.168.1.20]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
0/ 100 = 0% |
2 3ms 0/ 100 = 0% 0/ 100 = 0% host-212-57-0-85.reverse.superonline. net [212.57.0.85]
0/ 100 = 0% |
3 3ms 0/ 100 = 0% 0/ 100 = 0% 10.40.47.85
0/ 100 = 0% |
4 — 100/ 100 =100% 100/ 100 =100% 10.40.197.137
0/ 100 = 0% |
5 — 100/ 100 =100% 100/ 100 =100% 10.40.197.169
0/ 100 = 0% |
6 4ms 0/ 100 = 0% 0/ 100 = 0% 10.40.197.178
0/ 100 = 0% |
7 — 100/ 100 =100% 100/ 100 =100% 10.40.141.33
0/ 100 = 0% |
8 — 100/ 100 =100% 100/ 100 =100% 10.40.150.30
0/ 100 = 0% |
9 10ms 0/ 100 = 0% 0/ 100 = 0% 10.38.219.5
0/ 100 = 0% |
10 56ms 0/ 100 = 0% 0/ 100 = 0% ix-ae-6-0.tcore1.it6-ankara.as6453. net [5.23.8.21]
0/ 100 = 0% |
11 56ms 0/ 100 = 0% 0/ 100 = 0% if-ae-36-3.tcore1.fnm-frankfurt.as6453. net [195.219.156.97]

Trace complete.

Winmtr

Host 185.60.112.157

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.1.1 - 0 | 52 | 52 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 10 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

Host 185.60.112.158

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.1.1 - 0 | 14 | 14 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 2 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

Host 185.60.114.159

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.1.1 - 0 | 28 | 28 | 0 | 0 | 0 | 0 |

| No response from host - 100 | 5 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

Stormfury-quelthalas · September 8, 2019, 10:48am

■ Date/time you first experienced the issue : 8.09.19 / Trying since 09:00 (GMT+3)
■ City and country you are connecting from : Istanbul / Turkey
■ ISP (Internet Service Provider you use) : Turkcell Superonline

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - %	Sent	Recv	Best	Avrg	Wrst	Last
192.168.1.1 - 0	104	104	0	0	3	0
host-213-14-0-205. reverse. superonline . net - 0	104	104	2	8	13	5
10.36.247.121 - 0	104	104	2	3	5	4
10.38.209.149 - 0	104	104	2	3	6	3
10.40.195.241 - 0	104	104	2	2	4	3
10.40.195.246 - 0	104	104	2	3	5	4
10.40.141.22 - 0	104	104	3	4	10	3
ae2. istanbul2. ist. seabone .net - 0	104	104	3	5	55	4
ae10. milano58.mil. seabone .net - 0	104	104	59	75	279	60
No response from host - 100	21	0	0	0	0	0
No response from host - 100	21	0	0	0	0	0
No response from host - 100	21	0	0	0	0	0
No response from host - 100	21	0	0	0	0	0
No response from host - 100	21	0	0	0	0	0
No response from host - 100	21	0	0	0	0	0
No response from host - 100	21	0	0	0	0	0
No response from host - 100	21	0	0	0	0	0
No response from host - 100	21	0	0	0	0	0
No response from host - 100	21	0	0	0	0	0
No response from host - 100	21	0	0	0	0	0
No response from host - 100	21	0	0	0	0	0
No response from host - 100	21	0	0	0	0	0
No response from host - 100	21	0	0	0	0	0
No response from host - 100	21	0	0	0	0	0
No response from host - 100	21	0	0	0	0	0
No response from host - 100	21	0	0	0	0	0
No response from host - 100	21	0	0	0	0	0
No response from host - 100	21	0	0	0	0	0
No response from host - 100	21	0	0	0	0	0
No response from host - 100	21	0	0	0	0	0
________________________________________________	______	______	______	______	______	______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Tracert:
Tracing route to 185.60.112.157 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 11 ms 8 ms 9 ms host-213-14-0-205.reverse.superonline. net [213.14.0.205]
3 4 ms 3 ms 3 ms 10.36.247.121
4 7 ms 3 ms 3 ms 10.38.209.149
5 7 ms 3 ms 3 ms 10.40.195.241
6 6 ms 4 ms 3 ms 10.40.195.246
7 4 ms 4 ms 4 ms 10.40.141.22
8 5 ms 3 ms 4 ms ae2.istanbul2. ist. seabone. net [93.186.132.150]
9 62 ms 60 ms 63 ms ae10.milano58. mil. seabone. net [195.22.208.117]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * ^C

Pls fix :<

Zhe-ashbringer · September 8, 2019, 10:52am

Same issue
Turkey ankara Superonline

Angélofdeath-chromaggus · September 8, 2019, 10:54am

I am in communicative status with my ISP since this morning around 05:00 am CET. Still on waiting to get some information from their end.

Talduin-skullflame · September 8, 2019, 10:54am

When will you solve this problem? We haven’t been able to connect in 24 hours. Can we get a clear explanation?

Invocael-twisting-nether · September 8, 2019, 11:01am

we are still waiting for …

Armaros-balnazzar · September 8, 2019, 11:01am

As i could login with mobile tethering. It’s clearly an isp problem which is Superonline

Akotar-ashbringer · September 8, 2019, 11:04am

■ Date/time you first experienced the issue : Trying since 11:00 am (GMT+3)
■ City and country you are connecting from : Ankara / Turkey
■ ISP (Internet Service Provider you use) : Superonline Turkcell

Tracing route to 185.60.112.157 over a maximum of 30 hops

1     3 ms     2 ms     1 ms   192.168.1.1 
2     8 ms     5 ms     *      host-92-45-0-215.reverse.superonline.net [92.45.0.215] 
3     9 ms     5 ms     *      10.36.79.89 
4     5 ms     4 ms     *      10.40.197.217 
5     8 ms     5 ms     *      10.34.255.65 
6     9 ms     6 ms     *      10.34.255.98 
7    10 ms    17 ms     *      10.40.141.57 
8     6 ms     6 ms     *      10.38.219.5 
9    59 ms    49 ms    52 ms   ix-ae-6-0.tcore1.it6-ankara.as6453.net [5.23.8.21] 
10   64 ms    61 ms    59 ms   if-ae-36-3.tcore1.fnm-frankfurt.as6453.net 
                               [195.219.156.97] 
11    58 ms   61 ms    59 ms   if-ae-12-2.tcore2.fnm-frankfurt.as6453.net 
                               [195.219.87.1] 
 12   59 ms   57 ms    57 ms   if-ae-9-2.tcore1.pvu-paris.as6453.net         
                               [195.219.87.10] 
 13     *        *        *     Request timed out.
 14    60 ms    59 ms    62 ms  ae-2-3211.edge7.Paris1.Level3.net [4.69.133.238] 
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Deepblack-karazhan · September 8, 2019, 11:06am

■Date/time you first experienced the issue : Around 12 PM (GMT +3), ongoing.
■ City and country you are connecting from : Ankara/ Turkey
■ ISP (Internet Service Provider you use) : Turkcell Superonline
■ Tracert: |------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                         csp3.zte.com.cn -    0 |  235 |  235 |    0 |    0 |    1 |    0 |

|host-195-142-88-1.reverse.superonline.net -    0 |  235 |  235 |    2 |    7 |   13 |   13 |

|                           10.36.247.109 -    0 |  235 |  235 |    2 |    3 |   20 |    3 |

|                            10.40.141.57 -    0 |  235 |  235 |    8 |    9 |   14 |    9 |

|                             10.38.219.5 -    0 |  235 |  235 |    2 |    3 |   13 |    3 |

|  ix-ae-6-0.tcore1.it6-ankara.as6453.net -    0 |  235 |  235 |   44 |   45 |   67 |   45 |

|if-ae-36-3.tcore1.fnm-frankfurt.as6453.net -    0 |  235 |  235 |   52 |   53 |   58 |   54 |

|if-ae-12-2.tcore2.fnm-frankfurt.as6453.net -    0 |  235 |  235 |   54 |   55 |   62 |   55 |

|   if-ae-9-2.tcore1.pvu-paris.as6453.net -    0 |  235 |  235 |   55 |   55 |   75 |   56 |

|                           80.231.153.66 -   96 |   49 |    2 |    0 |   56 |   56 |   56 |

|       ae-2-3211.edge7.Paris1.Level3.net -    0 |  235 |  235 |   54 |   60 |   86 |   54 |

|                   No response from host -  100 |   48 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   48 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   48 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   48 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   48 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   48 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   48 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   48 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   48 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   48 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   48 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   48 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   48 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   48 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   48 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   48 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   48 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   48 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   48 |    0 |    0 |    0 |    0 |    0 |

|________________________________________________|______|______|______|______|______|______|

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Stormfury-quelthalas · September 8, 2019, 11:06am

I am no expert but from what i can read from the traceroutes of everyone that they somehow get stuck between abroad connection points and blizzard servers. I think to prevent the ddos in some measure Blizzard deployed IP blocks which are used by Superonline. Even if its not Blizzard related i doubt Superonline will fix it without Blizzard guidance.

Orionx-kazzak · September 8, 2019, 11:07am

Date time: 08.09.2019/1:30 (gametime) problem still ongoing
City/Country: Ankara/Turkey
ISP: Turkcell Superonline

WinMTR IP: 185.60.112.157

   Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                             192.168.1.1 -    0 |  138 |  138 |    0 |    0 |    1 |    0 |

|host-213-14-0-235.reverse.superonline.net -    0 |  138 |  138 |    2 |    7 |   13 |    7 |

|                           10.36.250.185 -    0 |  138 |  138 |    2 |    3 |    5 |    3 |

|                           10.40.119.229 -    0 |  138 |  138 |    1 |    2 |    4 |    3 |

|                           10.40.119.234 -    0 |  138 |  138 |    2 |    3 |   29 |    4 |

|                            10.40.141.57 -    0 |  138 |  138 |    8 |    9 |   12 |   10 |

|                             10.38.219.5 -    0 |  138 |  138 |    2 |    3 |   12 |    4 |

|  ix-ae-6-0.tcore1.it6-ankara.as6453.net -    0 |  138 |  138 |    2 |    3 |   29 |    5 |

|if-ae-36-3.tcore1.fnm-frankfurt.as6453.net -    0 |  138 |  138 |   52 |   53 |   62 |   54 |

|if-ae-12-2.tcore2.fnm-frankfurt.as6453.net -    0 |  138 |  138 |   52 |   53 |   62 |   54 |

|   if-ae-9-2.tcore1.pvu-paris.as6453.net -    0 |  138 |  138 |   53 |   54 |   74 |   55 |

|                           80.231.153.66 -   97 |   29 |    1 |    0 |   97 |   97 |   97 |

|       ae-2-3211.edge7.Paris1.Level3.net -    0 |  138 |  138 |   82 |   87 |  120 |   95 |

|                   No response from host -  100 |   28 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   28 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   28 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   28 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   28 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   28 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   28 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   28 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   28 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   28 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   28 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   28 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   28 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   28 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   28 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   28 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |   28 |    0 |    0 |    0 |    0 |    0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR IP: 185.60.112.158

`|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                             192.168.1.1 -    0 |   35 |   35 |    0 |    0 |    3 |    0 |

|host-213-14-0-235.reverse.superonline.net -    0 |   35 |   35 |    3 |    7 |   14 |    3 |

|                           10.36.250.185 -    0 |   35 |   35 |    2 |    2 |    7 |    3 |

|                           10.40.119.229 -    0 |   35 |   35 |    2 |    2 |    6 |    2 |

|                           10.40.119.234 -    0 |   35 |   35 |    2 |    3 |    8 |    2 |

|                            10.40.141.57 -    0 |   35 |   35 |    8 |    9 |   12 |   10 |

|                             10.38.219.5 -    0 |   35 |   35 |    2 |    3 |    8 |    5 |

|  ix-ae-6-0.tcore1.it6-ankara.as6453.net -    0 |   35 |   35 |    2 |    5 |   48 |   16 |

|if-ae-36-3.tcore1.fnm-frankfurt.as6453.net -    8 |   27 |   25 |   52 |   54 |   66 |   54 |

|if-ae-12-2.tcore2.fnm-frankfurt.as6453.net -   55 |   11 |    5 |    0 |   53 |   54 |   53 |

|   if-ae-9-2.tcore1.pvu-paris.as6453.net -    0 |   35 |   35 |   54 |   55 |   64 |   54 |

|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |

|       ae-1-3111.edge7.Paris1.Level3.net -    0 |   35 |   35 |   70 |   73 |   99 |   72 |

|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    6 |    0 |    0 |    0 |    0 |    0 |

|________________________________________________|______|______|______|______|______|______|`

WinMTR IP: 185.60.114.159

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                             192.168.1.1 -    0 |   15 |   15 |    0 |    0 |    3 |    0 |

|host-213-14-0-235.reverse.superonline.net -    0 |   15 |   15 |    2 |    7 |   13 |    8 |

|                           10.36.250.185 -    0 |   15 |   15 |    3 |    3 |    6 |    3 |

|                           10.40.119.229 -    0 |   15 |   15 |    2 |    3 |    5 |    3 |

|                           10.40.119.234 -    0 |   15 |   15 |    3 |    3 |    5 |    3 |

|                            10.40.141.57 -    0 |   15 |   15 |    8 |    9 |   11 |    9 |

|                             10.38.219.5 -    0 |   15 |   15 |    3 |    3 |    5 |    4 |

|  ix-ae-6-0.tcore1.it6-ankara.as6453.net -    0 |   15 |   15 |    2 |    3 |   11 |    4 |

|if-ae-36-3.tcore1.fnm-frankfurt.as6453.net -    0 |   14 |   14 |   51 |   52 |   58 |   51 |

|if-ae-12-2.tcore2.fnm-frankfurt.as6453.net -   29 |    7 |    5 |    0 |   51 |   52 |   51 |

|   if-ae-9-2.tcore1.pvu-paris.as6453.net -    0 |   14 |   14 |   51 |   52 |   55 |   51 |

|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |

|       ae-2-3211.edge7.Paris1.Level3.net -    0 |   15 |   15 |   84 |   89 |   97 |   86 |

|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |

|                   No response from host -  100 |    3 |    0 |    0 |    0 |    0 |    0 |

|________________________________________________|______|______|______|______|______|______|

Gorvalg-twisting-nether · September 8, 2019, 11:07am

Yes I also believe this issue was created while trying to fix the ddos problem. As I was playing without a problem yesterday night.

Feringal-burning-legion · September 8, 2019, 11:16am

So from what I gather this is either Blizzard is blocking the ISP or the ISP is blocking blizzard.
So if you can tell us which one is happening I am ready to raise a stink in public forums, social media etc.

Petaltpls-aggramar · September 8, 2019, 11:20am

thx blizz & thx superonline for wasting our sunday

Illißaßa-ravencrest · September 8, 2019, 11:23am

some ip range is blocked by blizzard to stop ddos and we are in it. thats all i see

Ferrupet-golemagg · September 8, 2019, 11:23am

8.09.2019 3:30 am (GMT+3)
Bursa/Turkey
Turkcell Superonline
I deleted the dots from the links to post
185.60.112.157

                          WinMTR statistics

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.1.1 - 0 | 391 | 391 | 0 | 0 | 11 | 1 |

|host-212-57-0-165.reverse.superonlinenet - 1 | 388 | 387 | 6 | 12 | 51 | 12 |

| 10.40.46.177 - 0 | 391 | 391 | 6 | 8 | 91 | 7 |

| 10.38.209.189 - 0 | 391 | 391 | 7 | 9 | 88 | 7 |

| 10.40.195.213 - 1 | 388 | 387 | 6 | 8 | 49 | 6 |

| 10.40.195.218 - 0 | 391 | 391 | 6 | 8 | 90 | 8 |

| 10.40.140.8 - 0 | 391 | 391 | 8 | 11 | 92 | 11 |

| 10.40.131.1 - 1 | 388 | 387 | 0 | 10 | 52 | 11 |

|if-ae-8-2.tcore1.fnm-frankfurt.as6453net - 1 | 384 | 382 | 0 | 57 | 117 | 56 |

|if-ae-12-2.tcore2.fnm-frankfurt.as6453net - 2 | 372 | 367 | 0 | 61 | 120 | 58 |

| if-ae-9-2.tcore1.pvu-paris.as6453net - 1 | 388 | 387 | 56 | 59 | 116 | 57 |

| 80.231.153.66 - 97 | 80 | 3 | 0 | 69 | 73 | 68 |

| ae-1-3111.edge7.Paris1.Level3net - 0 | 391 | 391 | 55 | 60 | 170 | 55 |

| No response from host - 100 | 78 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

						TRACERT

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 16 ms 9 ms 9 ms host-212-57-0-165.reverse.superonlinenet [212.57.0.165]
3 8 ms 7 ms 7 ms 10.40.46.177
4 * 11 ms 7 ms 10.38.209.189
5 7 ms 7 ms 6 ms 10.40.195.213
6 7 ms 9 ms * 10.40.195.218
7 16 ms 18 ms 9 ms 10.40.140.8
8 9 ms 9 ms 9 ms 10.40.131.1
9 55 ms 55 ms 55 ms if-ae-8-2.tcore1.fnm-frankfurt.as6453net [195.219.156.21]
10 59 ms 59 ms 58 ms if-ae-12-2.tcore2.fnm-frankfurt.as6453net [195.219.87.1]
11 58 ms 58 ms 57 ms if-ae-9-2.tcore1.pvu-paris.as6453net [195.219.87.10]
12 * 68 ms 69 ms 80.231.153.66
13 57 ms 56 ms 81 ms ae-1-3111.edge7.Paris1.Level3net [4.69.133.234]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

					       PATHPİNG

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 192.168.1.1
2 host-212-57-0-165.reverse.superonlinenet [212.57.0.165]
3 10.40.46.177
4 10.38.209.189
5 10.40.195.213
6 10.40.195.218
7 10.40.140.8
8 10.40.131.1
9 if-ae-8-2.tcore1.fnm-frankfurt.as6453net [195.219.156.21]
10 * if-ae-12-2.tcore2.fnm-frankfurt.as6453net [195.219.87.1]
11 if-ae-9-2.tcore1.pvu-paris.as6453net [195.219.87.10]
12 80.231.153.66
13 ae-1-3111.edge7.Paris1.Level3net [4.69.133.234]
14 * * *
Computing statistics for 325 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address

1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
0/ 100 = 0% |
2 21ms 0/ 100 = 0% 0/ 100 = 0% host-212-57-0-165.reverse.superonlinenet [212.57.0.165]
0/ 100 = 0% |
3 23ms 0/ 100 = 0% 0/ 100 = 0% 10.40.46.177
0/ 100 = 0% |
4 25ms 0/ 100 = 0% 0/ 100 = 0% 10.38.209.189
0/ 100 = 0% |
5 — 100/ 100 =100% 100/ 100 =100% 10.40.195.213
0/ 100 = 0% |
6 23ms 0/ 100 = 0% 0/ 100 = 0% 10.40.195.218
0/ 100 = 0% |
7 — 100/ 100 =100% 100/ 100 =100% 10.40.140.8
0/ 100 = 0% |
8 — 100/ 100 =100% 100/ 100 =100% 10.40.131.1
0/ 100 = 0% |
9 55ms 0/ 100 = 0% 0/ 100 = 0% if-ae-8-2.tcore1.fnm-frankfurt.as6453net [195.219.156.21]
0/ 100 = 0% |
10 56ms 27/ 100 = 27% 27/ 100 = 27% if-ae-12-2.tcore2.fnm-frankfurt.as6453net [195.219.87.1]
0/ 100 = 0% |
11 63ms 0/ 100 = 0% 0/ 100 = 0% if-ae-9-2.tcore1.pvu-paris.as6453net [195.219.87.10]
0/ 100 = 0% |
12 76ms 0/ 100 = 0% 0/ 100 = 0% 80.231.153.66
100/ 100 =100% |
13 — 100/ 100 =100% 0/ 100 = 0% ae-1-3111.edge7.Paris1.Level3net [4.69.133.234]

                      185.60.112.158

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.1.1 - 0 | 222 | 222 | 0 | 0 | 6 | 1 |

|host-212-57-0-165.reverse.superonlinenet - 1 | 218 | 217 | 6 | 13 | 153 | 7 |

| 10.40.46.177 - 0 | 222 | 222 | 6 | 9 | 155 | 7 |

| 10.38.209.189 - 0 | 222 | 222 | 7 | 10 | 150 | 10 |

| 10.40.195.213 - 0 | 222 | 222 | 6 | 9 | 152 | 9 |

| 10.40.195.218 - 1 | 218 | 217 | 0 | 9 | 155 | 6 |

| 10.40.140.8 - 1 | 218 | 217 | 0 | 13 | 154 | 10 |

| 10.40.131.1 - 1 | 218 | 217 | 9 | 12 | 156 | 10 |

|if-ae-8-2.tcore1.fnm-frankfurt.as6453net - 0 | 222 | 222 | 56 | 60 | 202 | 57 |

|if-ae-12-2.tcore2.fnm-frankfurt.as6453net - 1 | 218 | 217 | 0 | 62 | 225 | 62 |

| if-ae-9-2.tcore1.pvu-paris.as6453net - 1 | 218 | 217 | 58 | 61 | 213 | 58 |

| No response from host - 100 | 45 | 0 | 0 | 0 | 0 | 0 |

| ae-1-3111.edge7.Paris1.Level3net - 1 | 218 | 217 | 56 | 66 | 215 | 81 |

| No response from host - 100 | 45 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

                        TRACERT

Tracing route to 185.60.112.158 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 7 ms 9 ms 9 ms host-212-57-0-165.reverse.superonlinenet [212.57.0.165]
3 7 ms 7 ms 7 ms 10.40.46.177
4 8 ms 7 ms 7 ms 10.38.209.189
5 7 ms 7 ms 7 ms 10.40.195.213
6 7 ms 6 ms 7 ms 10.40.195.218
7 9 ms 9 ms 10 ms 10.40.140.8
8 10 ms 9 ms 9 ms 10.40.131.1
9 57 ms 56 ms 56 ms if-ae-8-2.tcore1.fnm-frankfurt.as6453net [195.219.156.21]
10 * 62 ms 60 ms if-ae-12-2.tcore2.fnm-frankfurt.as6453net [195.219.87.1]
11 59 ms 58 ms 58 ms if-ae-9-2.tcore1.pvu-paris.as6453net [195.219.87.10]
12 * * * Request timed out.
13 57 ms 81 ms 59 ms ae-1-3111.edge7.Paris1.Level3net [4.69.133.234]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

                          PATHPİNG

Tracing route to 185.60.112.158 over a maximum of 30 hops

1 192.168.1.1
2 host-212-57-0-165.reverse.superonlinenet [212.57.0.165]
3 10.40.46.177
4 10.38.209.189
5 10.40.195.213
6 10.40.195.218
7 10.40.140.8
8 10.40.131.1
9 if-ae-8-2.tcore1.fnm-frankfurt.as6453net [195.219.156.21]
10 * if-ae-12-2.tcore2.fnm-frankfurt.as6453net [195.219.87.1]
11 if-ae-9-2.tcore1.pvu-paris.as6453net [195.219.87.10]
12 80.231.153.66
13 ae-1-3111.edge7.Paris1.Level3net [4.69.133.234]
14 * * *
Computing statistics for 325 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address

1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
0/ 100 = 0% |
2 7ms 0/ 100 = 0% 0/ 100 = 0% host-212-57-0-165.reverse.superonlinenet [212.57.0.165]
0/ 100 = 0% |
3 8ms 0/ 100 = 0% 0/ 100 = 0% 10.40.46.177
0/ 100 = 0% |
4 7ms 0/ 100 = 0% 0/ 100 = 0% 10.38.209.189
0/ 100 = 0% |
5 — 100/ 100 =100% 100/ 100 =100% 10.40.195.213
0/ 100 = 0% |
6 7ms 0/ 100 = 0% 0/ 100 = 0% 10.40.195.218
0/ 100 = 0% |
7 — 100/ 100 =100% 100/ 100 =100% 10.40.140.8
0/ 100 = 0% |
8 — 100/ 100 =100% 100/ 100 =100% 10.40.131.1
0/ 100 = 0% |
9 44ms 1/ 100 = 1% 1/ 100 = 1% if-ae-8-2.tcore1.fnm-frankfurt.as6453net [195.219.156.21]
0/ 100 = 0% |
10 44ms 35/ 100 = 35% 35/ 100 = 35% if-ae-12-2.tcore2.fnm frankfurt.as6453net
[195.219.87.1]
0/ 100 = 0% |
11 55ms 1/ 100 = 1% 1/ 100 = 1% if-ae-9-2.tcore1.pvu-paris.as6453net [195.219.87.10]
0/ 100 = 0% |
12 67ms 0/ 100 = 0% 0/ 100 = 0% 80.231.153.66
100/ 100 =100% |
13 — 100/ 100 =100% 0/ 100 = 0% ae-1-3111.edge7.Paris1.Level3net [4.69.133.234]

                         185.60.112.159

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.1.1 - 0 | 310 | 310 | 0 | 0 | 2 | 0 |

|host-212-57-0-165.reverse.superonlinenet - 1 | 306 | 305 | 0 | 12 | 72 | 8 |

| 10.40.46.177 - 1 | 306 | 305 | 0 | 8 | 69 | 8 |

| 10.38.209.189 - 1 | 306 | 305 | 6 | 9 | 88 | 8 |

| 10.40.195.213 - 0 | 310 | 310 | 6 | 8 | 56 | 6 |

| 10.40.195.218 - 0 | 310 | 310 | 6 | 8 | 59 | 7 |

| 10.40.140.8 - 0 | 310 | 310 | 8 | 11 | 61 | 9 |

| 10.40.131.1 - 1 | 306 | 305 | 8 | 11 | 70 | 9 |

|if-ae-8-2.tcore1.fnm-frankfurt.as6453net - 1 | 302 | 300 | 52 | 54 | 134 | 53 |

|if-ae-12-2.tcore2.fnm-frankfurt.as6453net - 17 | 190 | 159 | 55 | 58 | 86 | 56 |

| if-ae-9-2.tcore1.pvu-paris.as6453net - 0 | 310 | 310 | 53 | 55 | 99 | 54 |

| 80.231.153.66 - 99 | 63 | 1 | 0 | 68 | 68 | 68 |

| ae-1-3111.edge7.Paris1.Level3net - 1 | 306 | 305 | 0 | 57 | 108 | 53 |

| No response from host - 100 | 63 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

					TRACERT

Tracing route to 185.60.112.159 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 10 ms 9 ms 10 ms host-212-57-0-165.reverse.superonlinenet [212.57.0.165]
3 7 ms 7 ms 7 ms 10.40.46.177
4 59 ms 61 ms 93 ms 10.38.209.189
5 6 ms 7 ms 7 ms 10.40.195.213
6 57 ms 7 ms 7 ms 10.40.195.218
7 9 ms 9 ms 9 ms 10.40.140.8
8 89 ms 20 ms 19 ms 10.40.131.1
9 286 ms 121 ms 80 ms if-ae-8-2.tcore1.fnm-frankfurt.as6453net [195.219.156.21]
10 * 56 ms 56 ms if-ae-12-2.tcore2.fnm-frankfurt.as6453net [195.219.87.1]
11 62 ms 304 ms 55 ms if-ae-9-2.tcore1.pvu-paris.as6453net
[195.219.87.10]
12 * * 65 ms 80.231.153.66
13 318 ms 151 ms 95 ms ae-1-3111.edge7.Paris1.Level3net [4.69.133.234]
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

                        PATHPİNG

Tracing route to 185.60.112.159 over a maximum of 30 hops

1 192.168.1.1
2 host-212-57-0-165.reverse.superonlinenet [212.57.0.165]
3 10.40.46.177
4 10.38.209.189
5 10.40.195.213
6 10.40.195.218
7 10.40.140.8
8 10.40.131.1
9 if-ae-8-2.tcore1.fnm-frankfurt.as6453net [195.219.156.21]
10 if-ae-12-2.tcore2.fnm-frankfurt.as6453net [195.219.87.1]
11 if-ae-9-2.tcore1.pvu-paris.as6453net [195.219.87.10]
12 * * 80.231.153.66
13 ae-1-3111.edge7.Paris1.Level3net [4.69.133.234]
14 * * *
Computing statistics for 325 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address

1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
0/ 100 = 0% |
2 33ms 0/ 100 = 0% 0/ 100 = 0% host-212-57-0-165.reverse.superonlinenet [212.57.0.165]
0/ 100 = 0% |
3 31ms 0/ 100 = 0% 0/ 100 = 0% 10.40.46.177
0/ 100 = 0% |
4 34ms 0/ 100 = 0% 0/ 100 = 0% 10.38.209.189
0/ 100 = 0% |
5 — 100/ 100 =100% 100/ 100 =100% 10.40.195.213
0/ 100 = 0% |
6 31ms 0/ 100 = 0% 0/ 100 = 0% 10.40.195.218
0/ 100 = 0% |
7 — 100/ 100 =100% 100/ 100 =100% 10.40.140.8
0/ 100 = 0% |
8 — 100/ 100 =100% 100/ 100 =100% 10.40.131.1
0/ 100 = 0% |
9 73ms 0/ 100 = 0% 0/ 100 = 0% if-ae-8-2.tcore1.fnm-frankfurt.as6453net [195.219.156.21]
0/ 100 = 0% |
10 70ms 29/ 100 = 29% 29/ 100 = 29% if-ae-12-2.tcore2.fnm-frankfurt.as6453net [195.219.87.1]
0/ 100 = 0% |
11 80ms 0/ 100 = 0% 0/ 100 = 0% if-ae-9-2.tcore1.pvu-paris.as6453net [195.219.87.10]
0/ 100 = 0% |
12 89ms 0/ 100 = 0% 0/ 100 = 0% 80.231.153.66
100/ 100 =100% |
13 — 100/ 100 =100% 0/ 100 = 0% ae-1-3111.edge7.Paris1.Level3net [4.69.133.234]