Cannot login to battle.net or access eu.battle.net

Tiarany-silvermoon · September 8, 2019, 9:27pm

■ Date/time you first experienced the issue : 9 st
■ City and country you are connecting from : hmm no city barnstaple maybe exeter england
■ ISP (Internet Service Provider you use) : bt

no idea how to do the rest ya said cuz well i drink sundays

Onmylevel-firemaw · September 9, 2019, 12:30am

Same thing, atleast now I know it’s not just me.

Nothing fixed for me.

Angélofdeath-chromaggus · September 10, 2019, 6:31am

The problem is recurring with same symptoms. Same ISP still only can connect WoW Forums but cannot connect Battlnet Login related domains and Desktop Applications.

Eladriah-pyrewood-village · September 10, 2019, 6:57am

Same problem here. Living in Nagoya, Japan. Unable to load the homepage eu.battle.net, nor go online in eu.battle.net application.

Transmonk-ravencrest · September 10, 2019, 7:45am

Same problem here! Using Turksat Kablo as ISP and cant even reach support forums without VPN!

Brigante-argent-dawn · September 10, 2019, 7:50am

Ongoing problem for a third day now, trying to log in from Warwick in the UK, I’m not doing the other faff, you know what the problem is, enough people have told you by now. Any form of update would be good.

Angélofdeath-chromaggus · September 10, 2019, 8:01am

Almost 5 hours since the first appearences todays issue. Got zero intel about it.

Grassprietje-flamelash · September 10, 2019, 10:06am

Roughly the same issue here in Tokyo, Japan. Can’t connect to either the EU BattleNet website or EU in the BattleNet application. Connecting using a VPN allows me to connect to both, but not login to World of Warcraft.

Totalhunter-noggenfogger · September 10, 2019, 10:09am

Same issue from Osaka

Hardony-magtheridon · September 10, 2019, 10:26am

Same issue from Fukushima Japan.
Any update would be appreciated.

Stovica-sylvanas · September 10, 2019, 1:06pm

Same issue here in Taiwan - Taipei. Works when I VPN.

Balamb-senjin · September 10, 2019, 1:16pm

Same from Japan, can’t log in without VPN.

Trebarunae-aggra-português · September 10, 2019, 1:20pm

Same problem here, from Brazil.
Cant even log in the site, without a vpn.
The problem is persisting for 10+ hours now.

Alrasan-draenor · September 10, 2019, 2:04pm

■ Date/time you first experienced the issue : Monday 9th around 14:00
■ City and country you are connecting from : London UK
■ ISP (Internet Service Provider you use) : BT

Tracing route to 185.60.112.159 over a maximum of 30 hops

1 1 ms <1 ms <1 ms bthub [192.168.1.254]
2 * * * Request timed out.
3 6 ms 6 ms 8 ms 31.55.185.181
4 6 ms 6 ms 6 ms 31.55.185.188
5 6 ms 6 ms 6 ms core1-hu0-6-0-7 colindale ukcore bt net [213.121.192.2]
6 7 ms 7 ms 7 ms peer2-et-0-1-1 slough ukcore bt net [109.159.252.116] (ive had to add spaces here to allow me to post it as i cant post a link)
7 8 ms 9 ms 8 ms 195.66.226.234
8 14 ms 13 ms 13 ms ae1-br01-eqld5.as57976 net [137.221.79.33]
9 13 ms 13 ms 13 ms et-0-0-2-br02-eqam1.as57976 net [137.221.65.91]
10 180 ms 150 ms 67 ms et-0-0-67-pe01-eqam1.as57976 net [137.221.78.71]
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| bthub - 0 | 98 | 98 | 0 | 3 | 70 | 1 |

| No response from host - 100 | 19 | 0 | 0 | 0 | 0 | 0 |

| 31.55.185.184 - 0 | 98 | 98 | 5 | 13 | 213 | 6 |

| core1-hu0-6-0-9colindale ukcore bt net (ive had to add spaces here to allow me to post it as i cant post a link) - 0 | 98 | 98 | 5 | 13 | 212 | 6 |

| peer8-et-4-0-1 telehouse ukcore.bt net - 0 | 98 | 98 | 5 | 14 | 214 | 6 |

| 166-49-129-38 eu bt net - 0 | 98 | 98 | 5 | 13 | 213 | 6 |

| No response from host - 100 | 19 | 0 | 0 | 0 | 0 | 0 |

| et-2-1-9-0.pastr3 paris opentransit net - 0 | 98 | 98 | 12 | 25 | 225 | 13 |

| No response from host - 100 | 19 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| bthub - 0 | 42 | 42 | 0 | 3 | 45 | 2 |

| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |

| 31.55.185.184 - 0 | 42 | 42 | 5 | 18 | 229 | 70 |

|core1-hu0-12-0-5 colindale ukcore bt net(ive had to add spaces here to allow me to post it as i cant post a link) - 0 | 42 | 42 | 5 | 17 | 229 | 70 |

| peer8-et-3-1-1 telehouse ukcore bt net - 0 | 42 | 42 | 5 | 18 | 228 | 69 |

| 166-49-129-38 eu bt net - 0 | 42 | 42 | 6 | 18 | 229 | 71 |

| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| bthub - 0 | 36 | 36 | 0 | 5 | 122 | 122 |

| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |

| 31.55.185.184 - 4 | 32 | 31 | 6 | 17 | 134 | 102 |

|core1-hu0-17-0-5 colindale ukcore.bt net - (ive had to add spaces here to allow me to post it as i cant post a link) 0 | 36 | 36 | 5 | 25 | 217 | 149 |

| peer8-et-0-0-1 telehouse ukcore bt net - 0 | 36 | 36 | 5 | 26 | 215 | 161 |

| 166-49-129-38 eu bt net - 4 | 32 | 31 | 6 | 17 | 134 | 92 |

| No response from host - 100 | 8 | 0 | 0 | 0 | 0 | 0 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Tracing route to 185.60.114.159 over a maximum of 30 hops

0 DESKTOP-4JF9KV5.home [192.168.1.86]
1 bthub [192.168.1.254]
2 * * *
Computing statistics for 25 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-4JF9KV5.home [192.168.1.86]
0/ 100 = 0% |
1 2ms 0/ 100 = 0% 0/ 100 = 0% bthub [192.168.1.254]

Trace complete.

Voidkfa-silvermoon · September 10, 2019, 2:22pm

Sometimes I can not login to battle.net (including on the browser to this very forum). Some other times I get to the game but I can not traverse the world with the error Transfer Aborted: instance not found

■ Date/time you first experienced the issue : 10 Sept 2019 - Around 2:30am
■ City and country you are connecting from : Cairo/Egypt
■ ISP (Internet Service Provider you use) : Etisalat I also tried Orange
|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - %	Sent	Recv	Best	Avrg	Wrst	Last
192.168.1.1 - 0	94	94	0	0	9	1
10.10.12.10 - 0	94	94	27	30	54	28
No response from host - 100	18	0	0	0	0	0
No response from host - 100	18	0	0	0	0	0
No response from host - 100	18	0	0	0	0	0
No response from host - 100	18	0	0	0	0	0
No response from host - 100	18	0	0	0	0	0
No response from host - 100	18	0	0	0	0	0
No response from host - 100	18	0	0	0	0	0
No response from host - 100	18	0	0	0	0	0
No response from host - 100	18	0	0	0	0	0
No response from host - 100	18	0	0	0	0	0
No response from host - 100	18	0	0	0	0	0
No response from host - 100	18	0	0	0	0	0
No response from host - 100	18	0	0	0	0	0
No response from host - 100	18	0	0	0	0	0
No response from host - 100	18	0	0	0	0	0
No response from host - 100	18	0	0	0	0	0
No response from host - 100	18	0	0	0	0	0
No response from host - 100	18	0	0	0	0	0
No response from host - 100	18	0	0	0	0	0
No response from host - 100	18	0	0	0	0	0
No response from host - 100	18	0	0	0	0	0
No response from host - 100	18	0	0	0	0	0
No response from host - 100	18	0	0	0	0	0
No response from host - 100	18	0	0	0	0	0
No response from host - 100	18	0	0	0	0	0
No response from host - 100	18	0	0	0	0	0
No response from host - 100	18	0	0	0	0	0
No response from host - 100	18	0	0	0	0	0
________________________________________________	______	______	______	______	______	______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Chillynips-daggerspine · September 10, 2019, 3:14pm

Sun 8th Sept, don’t remember the time!
Canterbury, England
o2 Mobile hotspot
Tracing route to 185.60.114.159 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.42.129
2 * * * Request timed out.
3 * * * Request timed out.
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 54 ms 29 ms 40 ms 195.66.239.158
13 65 ms 37 ms 85 ms 195.66.238.234
14 47 ms 39 ms 47 ms ae1-br02-eqld5.as57976 net [137.221.79.35]
15 41 ms 40 ms 39 ms et-0-0-2-br02-eqpa4.as57976 net [137.221.65.18]
16 50 ms 41 ms 39 ms be2-pe01-eqpa4.as57976 net [137.221.77.71]
17 57 ms 39 ms 39 ms 185.60.114.159

Trace complete.

Tracing route to 185.60.112.157 over a maximum of 30 hops

0 *****PC [192.168.42.59]
1 192.168.42.129
2 * * *
Computing statistics for 25 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 *****PC [192.168.42.59]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.42.129

Trace complete.

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.42.129 - 0 | 161 | 161 | 0 | 0 | 6 | 0 |

| No response from host - 100 | 33 | 0 | 0 | 0 | 0 | 0 |

| 195.66.239.158 - 0 | 161 | 161 | 23 | 50 | 95 | 41 |

| 195.66.238.234 - 0 | 161 | 161 | 31 | 54 | 157 | 41 |

| ae1-br01-eqld5.as57976 net - 0 | 161 | 161 | 29 | 57 | 95 | 42 |

| et-0-0-2-br02-eqam1.as57976 net - 0 | 161 | 161 | 39 | 61 | 112 | 54 |

| et-0-0-67-pe01-eqam1.as57976 net - 0 | 161 | 161 | 29 | 54 | 127 | 75 |

| 185.60.112.157 - 0 | 161 | 161 | 37 | 56 | 91 | 39 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Oogahboogah-burning-legion · September 10, 2019, 3:37pm

I also cant login started today 4 hours ago. Nothing solved my problem tried everything.

Istanbul
D smart (internet provider)

Palmi-ashbringer · September 10, 2019, 3:53pm

■Date/time you first experienced the issue : Tried login in at 18:51 (GMT+3) at 10.09.2019
■ City and country you are connecting from : İzmir/ TURKEY
■ ISP (Internet Service Provider you use) : Turkcell Superonline

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - %	Sent	Recv	Best	Avrg	Wrst	Last
192.168.1.1 - 0	113	113	1	2	18	2
No response from host - 100	23	0	0	0	0	0
No response from host - 100	23	0	0	0	0	0
No response from host - 100	23	0	0	0	0	0
No response from host - 100	23	0	0	0	0	0
No response from host - 100	23	0	0	0	0	0
No response from host - 100	23	0	0	0	0	0
No response from host - 100	23	0	0	0	0	0
No response from host - 100	23	0	0	0	0	0
No response from host - 100	23	0	0	0	0	0
No response from host - 100	23	0	0	0	0	0
No response from host - 100	23	0	0	0	0	0
No response from host - 100	23	0	0	0	0	0
No response from host - 100	23	0	0	0	0	0
No response from host - 100	23	0	0	0	0	0
No response from host - 100	23	0	0	0	0	0
No response from host - 100	23	0	0	0	0	0
No response from host - 100	23	0	0	0	0	0
No response from host - 100	23	0	0	0	0	0
No response from host - 100	23	0	0	0	0	0
No response from host - 100	23	0	0	0	0	0
No response from host - 100	23	0	0	0	0	0
No response from host - 100	23	0	0	0	0	0
No response from host - 100	23	0	0	0	0	0
No response from host - 100	23	0	0	0	0	0
No response from host - 100	23	0	0	0	0	0
No response from host - 100	23	0	0	0	0	0
No response from host - 100	23	0	0	0	0	0
No response from host - 100	23	0	0	0	0	0
No response from host - 100	23	0	0	0	0	0
________________________________________________	______	______	______	______	______	______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Tracing route to 185.60.112.157 over a maximum of 30 hops

1 2 ms 3 ms 1 ms 192.168.1.1
2 10 ms 7 ms * 176.234.16.1
3 4 ms 4 ms * 10.36.251.41
4 20 ms 19 ms * 10.38.218.85
5 17 ms 17 ms * 10.38.219.34
6 15 ms 16 ms * 10.36.6.2
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Doomliar-draenor · September 10, 2019, 4:05pm

This guy never learn -.- i mean put him in for 10 years!

Gercekaksial-blackhand · September 10, 2019, 4:34pm

■ Date/time you first experienced the issue : 11:00 (GMT+3) at 10.09.2019.
■ City and country you are connecting from : Izmir / Turkey
■ ISP (Internet Service Provider you use) : Türksat KabloTV Uydunet

Tracert:
Tracing route to 185.60.112.157 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.0.1
2 * * * Request timed out.
3 21 ms 17 ms 17 ms 172.25.42.1
4 10 ms 9 ms 10 ms host-213-74-62-225 superonline. net [213.74.62.225]
5 16 ms 13 ms 14 ms 10.40.144.1
6 18 ms 20 ms 18 ms 10.38.207.134
7 13 ms 13 ms 12 ms 10.40.130.106
8 19 ms 19 ms 18 ms 10.40.130.105
9 20 ms 19 ms 20 ms 10.36.6.142
10 19 ms 21 ms 19 ms 10.36.6.38
11 * * * Request timed out.

Pathping:
Tracing route to 185.60.112.157 over a maximum of 30 hops

0 DESKTOP-LR98OR4 [192.168.0.27]
1 192.168.0.1
2 * * *
Computing statistics for 25 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-LR98OR4 [192.168.0.27]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% 192.168.0.1

Trace complete.