Frequent disconecting ~10-15 min

Ok, so it seems like problem is with connection from Poland but from different ISP.
I have it too today:
Your location: Poland
Your Internet Service Proider(ISP): Netia SA

It started happening after 12:00 GMT+2. I didn’t had any problems when playing just after reset.
And problem is exclusive for Battle.net. Other games/services/websites have no issue

I tried flushing DNS and changing it to Google DNS but didn’t worked.
Changing to Google DNS even made problem worse (had problems with logging to Battle.net app)

1 Like
  • Your location - Poland
  • Your Internet Service Provider (ISP) - HomeNet (Leasing Netia probably)
  • Approximate date and time the issues began - today around 4 PM

I reached out to technical service of my ISP with traceroutes:

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.0.1 - 0 760 760 0 0 14 0
10.108.0.1 - 0 760 760 0 0 16 1
No response from host - 100 152 0 0 0 0 0
hn-nat.home-net.pl - 0 760 760 0 1 80 0
83.2.56.90 - 0 760 760 0 1 74 0
hn-ix-tpix-54.home-net.pl - 0 760 760 3 5 32 3
hn-ix-tpix-53.home-net.pl - 0 760 760 3 5 43 3
hn-thinx-0-he.home-net.pl - 22 412 324 0 10 35 3
port-channel10.core1.ams1.he.net - 13 508 444 3 23 72 8
ae1-br01-eqfr5.as57976.net - 75 191 48 0 66 2660 12
ae2-br01-eqfr5.as57976.net - 10 554 502 34 53 1699 45
et-0-0-2-br01-eqam1.as57976.net - 11 526 471 9 163 4544 38
et-0-0-5-br02-eqam3.as57976.net - 43 235 134 22 1744 4647 176
et-0-0-1-pe04-eqam3.as57976.net - 12 526 468 27 36 62 27
137.221.66.47 - 10 559 508 29 36 46 29
37.244.28.102 - 77 189 45 0 28 29 29
________________________________________________ ______ ______ ______ ______ ______ ______
1 Like
  • Your location - Poland
  • Your Internet Service Provider (ISP) - Plus (mobile 5g)
  • Approximate date and time the issues began - 11 AM

Same issue there, Netia, Poland, issues since 2pm. Its so annyong, when blizzard is gonna take care of it, cmon???

1 Like

Same problem here, thought it was problem on my side but checked, everything is ok
Postcode: 57-230 PL
Internet Provider: Silvernet
Date: 25.09.24 around 1PM

Blizzard fix your little indie game!! Now!!
This is annoying!!

1 Like

Are you high? People in this thread mentioned several different ISPs and also noted that everything else works except your game and you tell them to contact their ISP?

7 Likes

Im using Virtual Space network, don’t think anyone else typed that name here. Also have same problems insta dc’s. Can’t even stay in game for more than 1 min.

1 Like

as temporary solution try using VPN and connect to NL or FR for example or other country, fixed issue with disconnect

they probably blocked or something IP adresses ranges from Poland for some reason

1 Like

I sometimes have insta dc, sometimes it allows me to play for max 5min

Your location - Poland (post code 31-226)
Your Internet Service Provider (ISP) - Netia 1Gb
Approximate date and time the issues began - 4 hours ago

I am also from poland so it seems there is problem with some blizz internet settings adressed to POLAND after weekly update, we all have diff providers of internet for me problem started like 1pm it happend like 2 times and after 2 pm it is like 5-10 minutes all the time, let me guess servers are in germany or in france ??? and since in past blizzard fired some stuff we will have problem with connection till tomorrmow untill guys will come to work at 8 am ? I am so sad this game is so great right now wish i could play it 24/7

Same issue here.
Location: Poland.
ISP: Netia.
Date: 25.09.24 around 1PM.

very disrespectful. People are talking about different ISPs and you find weird excuses. Acknowledge the problem and fix it. People want to play the game they have paid. Also I expect some compensation for the down time.

5 Likes

Your location - Hungary
Your Internet Service Provider (ISP) - Telekom
Approximate date and time the issues began - Have it for 2 weeks already

I don’t know. Maybe it was fixed with today updates, cannot check it. Yesterday I got those dcs.

I would guess that for some reason their servers are filtering polish IPs (maybe there were some DDoS from our region). Playing with VPN on German server fixed issue for me

Your location - Poland
Your Internet Service Provider (ISP) - Sat Film Sp. z o.o.
Approximate date and time the issues began - 25.09.204 ~12:00 (yesterday it was working fine)

@Tyrskorn
Please provide status updates as you usually do about this on @BlizzardCSEU_EN . I was searching for any updates and finally i found it here on the forums.
With this scale you should be able to observe this on your side as it seems multiple users in Poland and countries around are affected, so I am sure this must have triggered some automatic alert.

2 Likes

FFS Blizzard, WTF?!

1 Like

I just tried using a VPN, and it worked slightly longer than my usual connection, but I still got disconnected in the end. The good thing is that I disconnected before downing another boss, so I didn’t lose my chance to loot it like last time.