Frequent disconecting ~10-15 min

Support Technical Support
103

is it Tusk disconnecting me like they say? confirm

5 Likes
104

try connecting to France/Netherlands with VPN. works for me in FR for at lest 30-40 mins so far.

105

This is how ping to eu.battle.net looks like:

Reply from 37.244.28.102: bytes=32 time=31ms TTL=52
Reply from 37.244.28.102: bytes=32 time=31ms TTL=52
Reply from 37.244.28.102: bytes=32 time=31ms TTL=52
Reply from 37.244.28.102: bytes=32 time=38ms TTL=52
Reply from 37.244.28.102: bytes=32 time=31ms TTL=52
Reply from 37.244.28.102: bytes=32 time=31ms TTL=52
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 37.244.28.102: bytes=32 time=26ms TTL=52
Reply from 37.244.28.102: bytes=32 time=26ms TTL=52
Reply from 37.244.28.102: bytes=32 time=25ms TTL=52

106

Same here, this is the moment when disconnect happens:

Reply from 37.244.28.102: bytes=32 time=39ms TTL=53
Reply from 37.244.28.102: bytes=32 time=38ms TTL=53
Reply from 37.244.28.102: bytes=32 time=38ms TTL=53
Reply from 37.244.28.102: bytes=32 time=38ms TTL=53
Reply from 37.244.28.102: bytes=32 time=38ms TTL=53
Reply from 37.244.28.102: bytes=32 time=38ms TTL=53
Reply from 37.244.28.102: bytes=32 time=38ms TTL=53
Request timed out.
Reply from 37.244.28.102: bytes=32 time=27ms TTL=53
Request timed out.
Request timed out.
Reply from 37.244.28.102: bytes=32 time=26ms TTL=53
Reply from 37.244.28.102: bytes=32 time=26ms TTL=53
Reply from 37.244.28.102: bytes=32 time=26ms TTL=53
Reply from 37.244.28.102: bytes=32 time=26ms TTL=53
Reply from 37.244.28.102: bytes=32 time=26ms TTL=53
Reply from 37.244.28.102: bytes=32 time=26ms TTL=53

Other services doesn’t have this problem.

107

blizzard why you shadowbanned Poland?

4 Likes
108

Same issue for me, only way to play right now is through vpn…

109

Is Poland safe?

1 Like
110

It has been over 7 hours and still no proper response?

4 Likes
111

Bump, any ETA??

112

Guess I’m glad I’m not the only one, but this feels very targeted lol

Location: Poland
ISP: Netia
Time: 11am ish, maybe a bit later. Significantly worse since ~4/5pm.

113
  • Your location - Poland
  • Your Internet Service Provider (ISP) - Petrotel, Njumobile
  • Approximate date and time the issues began - today, arouund 19 PM.
114
  • Your location - Poland
  • Your Internet Service Provider (ISP) - Netia
  • Approximate date and time the issues began - today 5 PM.
115

Your location - Poland (post code 87-100)
Your Internet Service Provider (ISP) - Netia 300MB
Approximate date and time the issues began - 12:00

1 <1 ms <1 ms <1 ms 192.168.100.1
2 5 ms 4 ms 4 ms 83-238-252-80.static.inetia.pl [83.238.252.80]
3 19 ms 14 ms 15 ms WROCH002RT09.inetia.pl [83.238.113.28]
4 14 ms 30 ms 30 ms POZNH002RT09.inetia.pl [83.238.248.22]
5 11 ms 11 ms 11 ms 83-238-248-213.static.inetia.pl [83.238.248.213]
6 14 ms 15 ms 15 ms POZNH002RT09.inetia.pl [83.238.248.212]
7 20 ms 19 ms 19 ms TORUH001TS02.inetia.pl [83.238.248.74]
8 24 ms 24 ms 23 ms JAWOH001RT09.inetia.pl [83.238.248.81]
9 38 ms 37 ms 39 ms /ae108.bar1.Prague1.Level3.net. [212.162.8.173]
10 46 ms 46 ms 46 ms /ae1.3104.edge7.ams1.neo.colt.net. [171.75.8.214]
11 88 ms 67 ms 57 ms /BLIZZARD-EN.edge7.Amsterdam1.Level3.net [212.72.41.90]
12 46 ms 46 ms 100 ms /ae2-br01-eqam1.as57976.net. [137.221.78.27]
13 * 3935 ms 3518 ms /et-0-0-5-br02-eqam3.as57976.net. [137.221.65.157]
14 46 ms 46 ms 46 ms /et-0-0-1-pe01-eqam3.as57976.net. [137.221.78.55]
15 45 ms 46 ms 46 ms 137.221.66.41
16 * * * Request timed out.
17 47 ms 46 ms 46 ms 37.244.28.102

Well this looks like the routing issue, and the issue is beyond this point
/BLIZZARD-EN.edge7.Amsterdam1.Level3.net [212.72.41.90]
This would suggest that the internal routing of traffic is the problem.
(i needed to put “/” before the names of a few hoops)

2 Likes
116

Blizzard CS EU states on X that problem is on your side so could you give us estimates when this will be fix ?

2 Likes
117

Same issue since 13 pm

118
  • Your location - Warsaw, Poland
  • Your Internet Service Provider (ISP) - both ‘Netia’ and ‘Orange’
  • Approximate date and time the issues began - right now, but I didn’t checked earlier.
119

Same issue, even more often. Whole day. Game are unplayable.

1 Like
120

Same issue, not even WoW has issues, but Battle.net and even the website as well.
Whole day constant DCs per a few minutes.

2 Likes
121

Same issue since 12am. Im on a different provider than most of people replying(local provider). Waiting for fix and compensation : )

2 Likes
122

Compensation lol, good one