Frequent disconecting ~10-15 min

Support Technical Support
165

Issue effects WHOLE BATTLE.NET to be exact.

1 <1 ms <1 ms <1 ms 192.168.100.1
2 4 ms 5 ms 5 ms 83-238-252-80.static.inetia.pl [83.238.252.80]
3 5 ms 7 ms 9 ms WROCH002RT09.inetia.pl [83.238.113.28]
4 5 ms 9 ms 7 ms POZNH002RT09.inetia.pl [83.238.248.22]
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.

166

Tracing route to 213.155.155.233 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.50.1
2 2 ms 1 ms 1 ms 192.168.100.1
3 7 ms 8 ms 7 ms 83-238-252-81.static.inetia.pl [83.238.252.81]
4 14 ms 7 ms 7 ms warsh002rt22.inetia.pl [83.238.113.56]
5 10 ms 11 ms 11 ms 213.242.112.89
6 75 ms 22 ms 9 ms /war-b3-link.ip.twelve99.net [213.248.87.20]
7 * * * Request timed out.
8 35 ms 33 ms 33 ms /ldn-bb2-link.ip.twelve99.net [62.115.122.161]
9 34 ms 34 ms 34 ms /slou-b2-link.ip.twelve99.net [62.115.112.63]
10 45 ms 43 ms 43 ms 213.155.155.233

Trace complete.

C:\Users\mikha>tracert 213.155.155.233

Tracing route to 213.155.155.233 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.50.1
2 2 ms 2 ms 1 ms 192.168.100.1
3 8 ms 8 ms 7 ms 83-238-252-81.static.inetia.pl [83.238.252.81]
4 14 ms 14 ms 9 ms warsh002rt22.inetia.pl [83.238.113.56]
5 8 ms 28 ms 12 ms 213.242.112.89
6 8 ms 7 ms 7 ms /war-b3-link.ip.twelve99.net [213.248.87.20]
7 * * * Request timed out.
8 34 ms 33 ms 34 ms /ldn-bb2-link.ip.twelve99.net [62.115.122.161]
9 34 ms 37 ms 35 ms /slou-b2-link.ip.twelve99.net [62.115.112.63]
10 44 ms 43 ms 44 ms 213.155.155.233

Trace complete.

C:\Users\mikha>tracert 213.155.155.233

Tracing route to 213.155.155.233 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.50.1
2 1 ms 1 ms 1 ms 192.168.100.1
3 7 ms 7 ms 7 ms 83-238-252-81.static.inetia.pl [83.238.252.81]
4 9 ms 14 ms 7 ms warsh002rt22.inetia.pl [83.238.113.56]
5 6 ms 8 ms 8 ms 213.242.112.89
6 8 ms 8 ms 8 ms /war-b3-link.ip.twelve99.net [213.248.87.20]
7 21 ms * * /hbg-bb2-link.ip.twelve99.net [62.115.118.40]
8 33 ms 33 ms 34 ms /ldn-bb2-link.ip.twelve99.net [62.115.122.161]
9 34 ms 34 ms 36 ms /slou-b2-link.ip.twelve99.net [62.115.112.63]
10 43 ms 43 ms 43 ms 213.155.155.233

Trace complete.

167

Because its battle.net issue not WoW issue

168

Usually I always check twitter or wow forum if there is a problem with servers. But this time I see why nobody talking about it there xD

1 Like
169

The problem is definitely past netia:

Tracing route to 213.155.155.233 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.50.1
2 2 ms 1 ms 1 ms 192.168.100.1
3 7 ms 8 ms 7 ms 83-238-252-81.static.inetia.pl [83.238.252.81]
4 14 ms 7 ms 7 ms warsh002rt22.inetia.pl [83.238.113.56]
5 10 ms 11 ms 11 ms 213.242.112.89
6 75 ms 22 ms 9 ms /war-b3-link.ip.twelve99.net [213.248.87.20]
7 * * * Request timed out.
8 35 ms 33 ms 33 ms /ldn-bb2-link.ip.twelve99.net [62.115.122.161]
9 34 ms 34 ms 34 ms /slou-b2-link.ip.twelve99.net [62.115.112.63]
10 45 ms 43 ms 43 ms 213.155.155.233

Trace complete.

C:\Users\mikha>tracert 213.155.155.233

Tracing route to 213.155.155.233 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.50.1
2 2 ms 2 ms 1 ms 192.168.100.1
3 8 ms 8 ms 7 ms 83-238-252-81.static.inetia.pl [83.238.252.81]
4 14 ms 14 ms 9 ms warsh002rt22.inetia.pl [83.238.113.56]
5 8 ms 28 ms 12 ms 213.242.112.89
6 8 ms 7 ms 7 ms /war-b3-link.ip.twelve99.net [213.248.87.20]
7 * * * Request timed out.
8 34 ms 33 ms 34 ms /ldn-bb2-link.ip.twelve99.net [62.115.122.161]
9 34 ms 37 ms 35 ms /slou-b2-link.ip.twelve99.net [62.115.112.63]
10 44 ms 43 ms 44 ms 213.155.155.233

Trace complete.

C:\Users\mikha>tracert 213.155.155.233

Tracing route to 213.155.155.233 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.50.1
2 1 ms 1 ms 1 ms 192.168.100.1
3 7 ms 7 ms 7 ms 83-238-252-81.static.inetia.pl [83.238.252.81]
4 9 ms 14 ms 7 ms warsh002rt22.inetia.pl [83.238.113.56]
5 6 ms 8 ms 8 ms 213.242.112.89
6 8 ms 8 ms 8 ms /war-b3-link.ip.twelve99.net [213.248.87.20]
7 21 ms * * /hbg-bb2-link.ip.twelve99.net [62.115.118.40]
8 33 ms 33 ms 34 ms /ldn-bb2-link.ip.twelve99.net [62.115.122.161]
9 34 ms 34 ms 36 ms /slou-b2-link.ip.twelve99.net [62.115.112.63]
10 43 ms 43 ms 43 ms 213.155.155.233

Trace complete.

170

They don’t even know where Poland is, so why should they rush to repair it for a 3rd world country?

2 Likes
171

I thought disconnecting after 3-5 mins was bad, now it kicks me out SECONDS after logging in

172

Nontheless I think if we all call ISP, Netia or your other one - we have higher chances this will be prioritised higher, as well as we will have both ISP and Blizzard trying to figure out what is going on.
The phone line automatic messages are quite lengthy, but I do think it is worth others reported this as well. That there is an issue with connection to eu.battle.net and the issue seems to be happening when routing from our PC’s to that address changes.

173

3 10 ms 9 ms 4 ms WROCH002RT09.inetia. [83.238.113.28]
4 17 ms 15 ms 9 ms JAWOH001RT91.inetia. [83.238.249.43]
5 15 ms 13 ms 9 ms JAWOH001RT09.inetia. [83.238.248.81]
6 27 ms 26 ms 26 ms Te4-4-car2.prg1.Level3 [212.162.8.173]
7 38 ms 37 ms 37 ms ae1.3104.edge7.ams1.neo.colt [171.75.8.214]
8 40 ms 39 ms 39 ms BLIZZARD-EN.edge7.Amsterdam1.Level3 [212.72.41.90]
9 213 ms 289 ms 136 ms ae2-br02-eqam1.as57976.nt [137.221.78.29]
10 * * * Request timed out.
11 36 ms 36 ms 36 ms et-0-0-1-pe01-eqam3.as57976.nt [137.221.78.55]
12 38 ms 37 ms 37 ms 137.221.66.41
13 * * * Request timed out.
14 36 ms 35 ms 38 ms 37.244.28.102

175

and what do i tell em? I cant connect to my video game please fix?

1 Like
176

nothing to be ashame for, you pay for the service you can have expectations

1 Like
177

fix this game!

2 Likes
178

same ussue since 1:00 p.m. for me

Location: Poland
ISP: Netia
Time: 1:00 P.M.

179

There is an issue with connection to eu.battle.net and the issue seems to be happening when routing from our PC’s to that address changes. This need a network engineer to look into please. Hundreds of users are affected.

180

That’s exactly what I told my ISP - that I’m being constantly disconnected from Blizzard services every 3-5 minutes and that every other aspect of network service is working fine. They registered a ticket for network engineers to review.

181

they just sit in the office and laugh at us ;PP

2 Likes
182

What do you guys think network engineers do in their free time? :slight_smile:

2 Likes
183

Same here

  • Wroclaw
  • ISP - Netia
  • 25.09.2024 - 09:00 till NOW
184

Same issue here.
Location: Poland.
ISP: Netia.
Date: 25.09.24 around 1PM.

185

Location: Poland
ISP: Netia
Time: since 8PM cest, non stop DC.
Hope we will get 1 free day because of this, cannot play in one free day in week :face_with_diagonal_mouth: