“Hey there My,
Thanks for reaching out to us about this!
I understand that you ran into a problem with getting credit for the Heroic Warfront quest. took a look over everything here but was not able to confirm eligibility for this unfortunately.
While I’m afraid that we cannot offer a direct fix in this case, I’ll go ahead and send the details of your report on up to our dev team to take a look at. If a bug is confirmed, once they figure out what may be causing this, they will be one step closer to finding a fix to keep this sort of thing from happening again but, to be completely honest, it is highly unlikely that any such fix would be retroactive so it would be best to give this another shot.
I know this isn’t quite the solution you were hoping for but I do hope this helps clear things up.”
Well worth spending almost an entire hour doing, when they can’t even see that I have finished a HC Warfront and can’t help. How can a bug not be confirmed already, when others have been sending tickets since the quest popped up?