I think that might be the problem.
People are confused as to what they are asking for, on other sides of the Atlantic.
Some are actually asking for Blood Elves to be forcibly transferred to the Alliance faction (Which obviously is absolute insanity and makes no lore sense)
Some are asking for Void Elves to be Deleted and High Elves to be the new race (Which again is absolute insanity and makes no sense)
Some are asking for The Void Elf race to be renamed ‘High Elf’ (Which absolutely makes no sense and sets a very odd precedent)
Some are asking that, no, sorry, some are -demanding- that Silvermoon be given to the Void Elves after they have been renamed as High Elves, simply because Void Whispers tell Alleria she has a claim to the throne.
This one is delicious, The very reason that Alleria is hearing whispers in here ear telling her lies (She’s a Windrunner, not a Sunstrider, she has no claim to the throne) is that she is a -Void- Elf, but people want her to have those whispers in her ear, whilst deleting the Void Elf race and renaming them as High Elves, so that she can rule Silvermoon.
Sorry, did I miss anything in that cavalcade of absolute imbecility?
Some people want black and white hair colours for Void Elves so that they can look like HIgh Elves. (Thats actually a totally reasonable request)
Some people want -all- the Blood Elf hair colours and styles for Void/High Elves (Jog on mate, that is -not- a reasonable request)
Key fact a lot of people miss here.
High Elves belong in the Horde.
They are the cruel, mercurial selfish monsters that Elves have always been in World of Warcraft.
They don’t automatically belong in the Alliance, and the game setting shows us that they belong in the Horde.
-Some- However, betrayed their birthright, and serve the Alliance.
These should totally be playable.
Demanding that they replace the Void Elves however is an absolutely foolhardy move that will almost certainly guarantee that they never happen in game. Take the customisations. Ask for more, surely I think hair colours and some hairstyles are not unreasonable. But not everything Blood Elves have. After all, even High Elves are not the -proper- branch of the species that exists anymore, just tattered remnants that have proven to be rather too fond of humans, to still be truly regarded as Elvenkind anymore.