H, I’m a returning long time player who was thinking of resubscribing but the experience coming back to WoW has not been a good one. Whilst I can understand some limitations of the trial account like talk privileges and such. I cannot understand why we can’t send mail to our other characters or access mail sent by the postmaster. Also being kicked from dungeons has ruined the timewalking event for me, i don’t know if it’s cos they see i’m a trial and kick me but that too is not a nice experience. I do not talk in dungeons like most don’t and I know what to do so my gameplay isn’t the reason. This coupled with the 30 minute punishment because “I” abandoned the group when i was kicked… plainly SUCKS. That needs to be changed, maybe if you’re kicked you just don’t get paired with them again or it’s a 5 min wait or something.
Free trial players do not have a tag of any kind for other players to see.
Mail and AH access is due to goldseller restrictions.
The deserter debuff is a result of players abusing the system one way or another; most common was tanks or healers to go afk and just holding groups hostage.
When you come up with better solutions that cater everyone, please do provide those via the suggestions box in game.
The ingame suggestion box is severely limited when it asks for a solution but only allows 450 ish letters.
I was trying to suggest this but it wouldn’t let me finish and it can’t be dumbed down and shortened.
My suggestion is regarding the penalty for being kicked from a Dungeon being too severe.
I’m trying to fix the severity to make the customer experience better for those being penalized unjustly.
This could be rectified by blacklisting a kicked player from the group they were kicked from perhaps by using group id numbers. EG: Group enters dungeon and is assigned a group ID number, lets say group ID 1A, Group has issues with a member not pulling their weight or just afking so kick them, that kicked person gets put on a blacklist for that ID and that group doesn’t get paired with them when they requeue. If they repeatedly get kicked then implement time penalties.
This works by allowing people to requeue who were kicked unfairly or for no reason with no penalty and serves as a potential warning to group abusers that if they continue then the penalty gets worse.