Since the last patch, all reputations with the Shadowlands factions that got converted to warbound have been reset to neutral or are missing entirely.
The reputations that remained character-specific are still at the right amount.
The achievements for exalted are all still present.
3 Likes
This has been going on everv since TWW release. For me, it effed up the Dragonflight reps.
Best bet is report it ingame. You will likely just get ignored. prepare mentally to grind those again. They aren’t fixing it for affected players manyually and the devs are either unable or unwilling to fix this.
I wonder how many more reps they are going to make warbound and eff up before they acknowledge this to be an issue.
I’ve also had all my Shadowlands reputations reset. This was the first time I had logged in since before the launch of Dragonflight and found that all my reputations are reset to neutral, I have the renown and achievements, but I can’t use any of the SL specific transmogs because it states I don’t have the reputation anymore.
Customer Support response was that it seems like most of my things are fine, submit a bug report and wait.
Just updating with the links to the following US forum posts where people are having the exact same issues:
CS response to me just say to submit bug reports. No update as to when (or if) this will be fixed.
same, just checked my SL character and all the reps are neutral… we pay for expansions + sub/month + store transactions and this is the customer support we get
Hi there,
We’ve had a small number of reports from other players and the issue is on the radar!
It does look to be pretty limited though, which is good on one hand – but on the other also means it may take a while to get to.
Hopefully we’ll have some positive movements soon anyway!
You are doing absolutely nothing, I made my post about rep reset more than 3 months ago. If there is a small number of reports than fix that sh*t for affected people…
Another month, still the same issue. Collating other forum threads with this issue:
Just told to report as a bug but with no timeline given as devs hiding behind CS who say they can’t see what is being worked on makes it all the more frustrating for the player who is left in the dark.
I wonder what’s expected of the player? Sub for longer and regrind all the rep again to get the rewards you’ve already earnt? Ignore it, lose your rewards and continue the journey in other content, but have the thought in the back of the mind that this could happen again with other expansions reputation so is it worth it anyway? Speak to a customer service team who range from not understanding or ignoring the issue to close the ticket, or that actually have empathy but can’t help anyway?
Exaggeration? Maybe. But it’s easy to see why a customer could lose trust.
Restarted playing after a few years .After a few days i checked what reputation i still needed for the 100 exalted en thsn i found out al my shadowlands reputation was reset to neutral. I already have 2 expansions to catch up with so i really do not want to do it all again.
I can not use any rep vendor, and tbh its quite frustrating after all the work i put in.
I am not suprised that not many mention it, because loads prob never check their older reputation