I’m one of the many who have had their guild vaults wiped and am waiting for a solution.
There was a support article up … and the page is still there, but it seems to be empty.
It is linked from the main article relating to Common Issues with the link under the “Items” heading, with the link itself entitled “Items Missing From Guild Bank”.
This same link is used when you search support for this issue … the issue turns up as a result, but when you click on the link, the page errors.
Could someone have a look at it and restore/update this please?
For info … this is the link to the Common Issues Support article:
https://eu.battle.net/support/en/help/article/000358474
This is where that specific link is trying to take us:
https://eu.battle.net/support/en/article/000363630?utm_source=ki_blog&utm_medium=social&utm_campaign=ki_twwpre
This is the link that it gives when you search support for this specific issue (with a note that it was last updated 3 weeks ago … but it was definitely viewable since then):
https://eu.battle.net/support/en/article/363630
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Hi there Poisonenvy,
I see you’re in the other thread already where we have been providing regular updates to this.
The removal of the support article is no indication that we’re no longer working on this issue, which we are, but rather it was describing a much broader situation where items can be missing from guild banks for various other reasons, and we typically try to avoid such general support articles.
Instead the best place to keep up-to-date with this issue would be the ongoing thread linked above, and once we have any new information we’ll be sure to share it there.
Thanks for your patience and apologies for any confusion!
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Cool … thank you for the clarification. Obviously part of the reason I brought it up was that its an issue a lot of us are concerned about, but also … no-one particularly likes links that don’t work 
Just thought it was worth pointing out so they could be updated.
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Maybe update the current dead link with the information that guild banks are still missing items and that the devs are working on it?
Well true … that would of course make more sense 