Not hard, its just they tend to come back once the botters realise they got banwaved.
There’s a dedicated team for it where regular GM’s won’t have to deal with it.
Late joke is late, we’re in the Microsoft Era already.
Since this topic comes back often I’ve made a sourced template with commonly asked Q&A if you want to read up more about it:
Other games like Valorant/League suffering from cheating and their countermeasures explained in detail
https://www.leagueoflegends.com/en-us/news/dev/dev-vanguard-x-lol/
An ex-dev that worked at Blizz about the efficiency of banwaves
I see often that people suggest that Blizzard profit off bots (Credit Fraud/Stolen accounts etc)
Do other games like Runescape or CSGO also “benefit” from allowing (aim)bots, using them for inflating sub counts or purchases?
Some accounts also get stolen with phishing methods or used with fraudulent credit cards, that incur chargeback merchant fees for Blizzard. The “paid” amount plus penalty costing Blizzard a lot more not to mention the damage the botters do ingame.
But wait “credit card fraud doesnt exist for games!!” Some people forget, that Visa stopped processing payments for Runescape because the occuring fraud was just that extreme at a certain point in history.
One of their last public numbers revealed close to 271k banned in December 2023 alone. I don’t think it was even the majority of them.
Poster mentioned fast bot instant removal problem and low currency accounts
Another poster mentioned they remove bots every few days after a report. They return ofcourse, proving that instant bot removals isn’t going to work.
Video 2 in this post mentions that the alternative to chargeback or stolen account type frauds is “currency fraud” where they pretend to be in that region and buy very low currency accounts to bot onto.
Better solutions?
There’s no game so far on a similar scale that has a solution. This problem is literally everywhere and anti-cheat development has yet to outpace the illegal bot development.
Kaivax statement on countermeasures against botting
If you have any good ideas don’t forget to submit them through the ingame suggestion box!