Third time unjustly banned (past ones got lifted). Support refusing to let me escalate properly

They don’t send reports to anyone else, they only way to get the ban removed is via a ticket, you can only try that again. Was the account ban on the machine you control from or the machine you control? I would guess the latter. They cannot prove where the control inputs come from, if it’s a bot or a person if it’s done remotely.

I think they think it’s a way to disguise botting.

I would be extremely happy to do the process via tickets. The problem is that they aren’t even reading what I write and instantly dismissing me. Will this stop me? Of course not. I am gonna keep opening tickets. But since the game master this morning told me to open a discussion on the forum, I am doing it too.

As what regards Teamviewer, let me clarify this once and for all:
Innerspace is the program responsable for the broadcasting of the key presses from the main window to all the other windowses. It works through computers, meaning that all the inputs being received are coming from Innerspace. Teamviewer only served to me the pourpose of controlling the computer without buying another screen.

You can’t game through teamviewer, at all. It’s hard to explain why it doesn’t work, but I tried and the game receives the inputs like 5 seconds after they are sent. Moving characters is literally impossible.

@Soldacci

You said (and i quote):

I am a multiboxer

And i’ve always asked myself “Why does someone Multibox?”
I’m asking this just out of curiousity so i understand.

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In my case , For transmorg and leveling reasons, It’s hard to answer that question as it differs to each person. It’s like asking why does someone play WOW? It changes per person. I don’t want to turn this guys ban thread into something else from talking about that though tbh.

@Baltic
Well, i know it’s not against the Blizzard’s T.o.S. yet
but i feel like some are either too lazy to just level 1 at a time or are affraid to engage in combat if it’s just 1 on 1. As if they know they’d most likely lose then or something.

But like i said, it differs to each person.

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Yet implies it’s going to at some point. It’s been done since classic.

There is plenty of multiboxing discussion threads though. This guys discussion is about him being banned while multiboxing. So I don’t think it’s right for me to reply to you more in this thread. If you post in one of them I can.

I don’t want to sound like a smarty pants either by saying this like I’m some sort of a mod. I just don’t feel it’s right to highjack this guys point to discuss multiboxing, I don’t think it’s fair on him.

If he’s telling the truth about his story, He’s followed the rules of the game it’s not for random forum posters to decide if they like multiboxing or not or if it’s fair. Blizzard doesn’t just ban people because you don’t like something after saying it’s allowed.

here’s a thread you might like.

Legit multiboxers aren’t bots.

I mean, i know it’s not against the Blizzard’s T.o.S. (At least not yet)
but i don’t consider it exactly fair either.

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I have opened another ticket on this account, explaining what the GM told me yesteday. Again, I didn’t get listened to.
I have the full conversation saved, and I don’t know if I am allowed to post it so I won’t do it at the moment, but in short it was like that:

  • I explained the problem

  • " The ban is permanent, it got re-checked "

  • I said: Look, the ban didn’t get re-checked, it got checked ONE time.

  • " Yeah this is what we call a re-check "

  • I said: ?? Okay I guess. Then do a re-re-check, this time with proper infos on my hand.

  • " We don’t do re-re-checks, also what people write in the appeal has nothing to do with the end results "

  • If those things are true, can you explain to me why on Ticket 70673694 the GM specified that (1) the case got re-re-checked, and (2) that he gave the infos I wrote to the analisys team?

  • " Stay healthy "

Chat closed.

This is what I have to deal with, with people that are supposed to be there to help me.

How longer do I have to keep the " REEEEE " going?

There comes a point when they (a person or organization) will dig their heels in, because admitting they made a mistake is seen as losing face.

I’ve seen and heard of it happen many times, and not just with Blizzard.

There was that dude who worked for Linus Tech Tips who got permanently banned because he had a debugger running on his PC while playing WoW. They claimed he was trying to reverse engineer the WoW protocols with it. Permban.

When actually he was working on a totally different project with it. Front line just wouldn’t budge. He only got unbanned due to how much bad press LTT were able to pile on Blizzard, until an actual developer looked at things and said “Yeah we made a mistake. Unbanned.”

I am sorry to hear the problems you are having :frowning:

Multibox bad

For real though, i know you said its not the teamviewer, but thats the only thing that makes sense :thinking: but im not a boxer so what do i know

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I am still somewhat happy because I know that the story doesn’t end here.
When I will restart, and I will restart because it’s my right to do so, I will stream 100% of my gametime on Twitch, with a webcam fixated on the keyboard so that everyone can see that I am pressing the keys manually. I will also periodically pause the farm to show that when I detatch the hands from keyboard, the key-spam actually stops. I’ll also have a news-each-hour website that I will refresh constantly, to prove that the stream isn’t a pre-registration of any sort.

Following that, if they will ever dare to ban me, I’ll go legal.
Because I am bored and absolutely demoralized by all the unjust bans that are happening, not only to me but to many many other multiboxers.

If they want to ban multiboxing, they have to ban multiboxing. Not ban the multiboxers ingame once we already gave them the money for the copies of the expantion. This is not how a multi billion dollar company should act.

I doubt you’d get very far taking a “legal” route. Blizzard has no legal obligation to extend their services to you. That is to say, a private company can choose not to sell its products to anyone they wish, so unless you are able to prove some form of racial or disability discrimination motive was behind it, you’d be almost garunteed to lose, sadly.

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I would bet innerspace can also be used to transmit bot commands to other computers too, thereby hiding the fact a bot is active, I am not saying you did this, just giving a possible explanation for the ban.

I haven’t used teamviewer since they banned my account for commercial use a few years ago, and for the record I used it for home use only. Teamviewer wrongly banned a lot of people.

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Just a piece of advice for your own sake tbh. Never threaten a company with legal action. They just tend to stop communicating with you more than before as they don’t want to say or do anything to help you take legal action against them, Think of it as “taking the 5th”

Even if you had a case anyway, Let’s be real, Blizzard have hired the best lawyers in the world to write their TOS and to keep them on the right legal track.

Think about it, you’re a random Blizzard worker, Someone writes a ticket or says on the forums “I’m sueing Blizzard” Then that employee is now feeling like he can’t write anything to you because it’s going to get escalted or his words can hurt the company and risk his job.

I just want to be able to play the videogame without being disturbed. Blizzard should invest in improving their softwares to find bots and make so normal players don’t get cought through.

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The funny thing is you don’t own your account, Blizzard does and if you read the EULA you will see they don’t actually need proof you did something wrong to ban you.

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@Dottie It may be their game, but if Blizzard decides to start suspending accounts without having some solid proof, a valid reason of you, doing something which would be in breach of their so-called “Code of Conduct”, “Terms of Service” or Policies, then they would blatantly abuse their power and it could be seen as a some kind of scam. It’s kinda like you going to a store, you buy something and once u bought it, you get thrown out by the clerk or even the owner and i’m pretty sure “scamming” is illegal to say the least.

However, when it comes to “Multiboxing” I don’t really support it.
You may ask “Why?” then well, i’ll give you an example:
Let’s say you’re particapting in that battle in Nazjatar in which you have to capture flags / checkpoints in order to eventually win the battle.

Now, 1 player trying to capture a flag with only 1 character would be fair
But if you, with only 1 character run into 1 player of the opposing faction that play with like 5 or more characters at the same time… it’s not exactly fair now is it? Or How about you, trying to make some money or level your profession, you’re a miner or herbalist for example, you are trying to mine ores or gather herbs but then, all of a sudden, this multiboxer comes along snatching it away right infront of you… See where i’m trying to go with this?

Like i said before, it may not be against the Blizzard’s T.o.S. (Atleast not yet),
but i don’t consider it exactly fair either.

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Except if you read the terms of use, cloud gaming is against the rules. Which is playing a game on another machine and that’s what the OP was doing.

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The gamemasters confirmed that my ban wasn’t due teamviewer or anything related to cloud gaming.
In any case, cloud gaming is bannable in a sense that one person could make another one play is account to get boosted in some sort of activity he isn’t able to do by himself.

My farm only involved to press a single button repeatedly, which is a thing even a 2yo kid can properly do, and the computer to which I was " cloud gaming " from is at 2 metres of distance.

It’s really not the case.

As for the comment on multiboxing that should be bannable, it’s off-topic. But if I have to reply to it, only with the promise that we won’t touch the argument on this topic again, I have to say that it’s not as easy as people think. Do you expect blizzard to get up one day and say: " Hey multiboxers! Do you know the accounts that you paid monthly for, the xpacs that you bought and stuff? Yeah, just don’t bother logging them in anymore. Multiboxing is now bannable. "
Yeah. This can’t happen. The max I could see would be them explaining it will become bannable in a fixed, really far date. Like in 6 months from the announcement. And giving people their money back if they happened to buy more accounts.

My case, tho, clearly shows that they will never do that anyway because if they so want to ban multiboxing, they can keep it legal and just ban the multiboxers for reasons they invent on the moment( example botting, since they don’t give you the chance to prove otherwise ). This way they both keep multiboxing out of the game AND gather the moneys from the players who want to multibox.

Aka, lets go for legal ways. Cause this is a scam.

People have been complaining about multiboxers since vanilla.

They are still here.

I doubt its going to change any time soon. But lets not derail this thread into another “I hate multiboxers” thread. There are thousands of those already.