Urgent bug/quest stuck

Hi,

I am on currently on the lvl120 quest harnessing the power and it appears to have bugged. I have completed the first part by using the dragonscale at the forge but there is no essence in by bag to use for the second part. This is very frustrating as there is no way to reset quest/restart it etc and I cant move on to the other zones until this quest is complete.

I did have a ticket open but it was closed saying they cant help with quest issues which was again very frustrating. Please can someone look at my open ticket and resolve this asap? Was hoping to use this time to get rep in the other zones but I cant access them with the current quest being stuck.

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I am in the exact same boat, no help in 5 days so far.

Forums cannot be used to skip ticket queues. Forum staff are not GM’s and have no magical in-game powers. They are communications specialists.

Also, bugs are not handled by GM’s, they are handled by the developers, and the only way to reach the developers is via a bug report. That is why you were told that they can’t help.

dam let me know if you get it sorted. So frustrating as cant do anything until its sorted.

Hey mate, just to let you know blizzard sorted this for me :slight_smile:

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Thanks for posting that a GM can fix it. It’ll help others who come with the same problem.

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Of course! So basically they resent me the scale in the mail and all worked fine. Yay blizzard <3.

There is hope guys :slight_smile:

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I encountered a bug with my quest in Jade Forrest. ‘Confronting Shan Jitong at the terrace’. Something like that it is called. The colossusses do appear, but Shan Jitong doesn’t appear. I have read several complaints online about this also. Nothing has been done about this since a while. Can anyone help? The tips didn’t help so far. I abandoned the quest now, but this is not the right way to handle it. Greetz Zemblah

Impressive necro there my friend.

Given the last post was 2 years ago.

You would be best advised to open a new post for your problem, not necro a 2 year old one, as the staff don’t revisit old posts.

Firstly, this thread is about a completely different bug which makes it confusing. Had you searched for Shan Jitong in the forum you would’ve found this thread - Pei-back quest bugged mop
This was the suggestion there ‘I did this quest a couple of days ago on a lower level character and it was fine. I wonder if you’re killing the colossus too quickly as you’re a much higher level. Shan Jitong should be there all the time, pulling your soul from your body while you’re trying to kill the colossus and you have to get back to your body several times during the fight. When it’s dead, I think Shan says something then becomes attackable.
Basically, you need either to take your armour off or use something like the soft foam sword to kill the colossus.’
Have you tried that?

Hi folks,

While the advice and/or information given in an older thread could have been accurate at the time, it may be now be outdated or a reply to an old thread could be overlooked. For these reasons please avoid ‘necro’ posting. If you have a similar issue and the advice previously given hasn’t helped then please create a new thread with all relevant information.

Yours,

Arythwinn