WoW download stuck on "initializing"

Support Technical Support
124

Hi there,

Also stuck on initializing.
Already ran as Admin, renamed folders, flushed DNS… Seems a widespread issue. After a long day of problem solving at work, coming home to another problem isn’t fun…

Will we be compensated? Thanks in advance.

2 Likes
125

The update is never taking too long, it is finished exactly when it is meant to.

1 Like
126

im so annoyed by this

4 Likes
127

Waited around 30 mins and it finally started downloading, at around 200KB/s

128

Mine has started working.

1 Like
129

This actually worked for me ! The update is now complete but it took a long time for 180mb to be downloaded with a ridiculously 145ko/s… Cardboard Blizzard servers… Thanks m8

2 Likes
130

What worked for me was opening the Task Manager and under Background Processes I ended the task Battle.net Update Agent.
It popped back up by itself and after a minute or so it started downloading…slowly, mind you.
It took about half an hour to download a 170-something MB’s but at least it worked.

Hopefully this works for others as well.

7 Likes
131

Same here. Finally started to download the update at a snails pace.

132

Lets go team!!!

133

check the bandwidth settings, I just had a look to see if it was a problem and it says pre patch content is set to 100kB/s not sure if it is that causing slow downloads :confused:

2 Likes
134

yeah same for me, for an hour now, restarted PC, restarted louncher, tried to swap a country with VPN as someone sugessted…nothing
Other stuff that are bigger hustle I’m not even gonna try, cause this is not my PC-problem but a Blizzard - incompetence - problem. TYVM

3 Likes
135

[E 2022-11-16 19:44:00.0327] - HTTP: connection failed for host 137.221.64.2:80: NET_ERR_CONNECTION_TIMED_OUT
[E 2022-11-16 19:44:21.0371] - HTTP: connection failed for host 137.221.64.1:80: NET_ERR_CONNECTION_TIMED_OUT
[E 2022-11-16 19:45:03.0358] - HTTP: connection failed for host 137.221.64.2:80: NET_ERR_CONNECTION_TIMED_OUT
[E 2022-11-16 19:45:24.0451] - HTTP: connection failed for host 137.221.64.2:80: NET_ERR_CONNECTION_TIMED_OUT
[E 2022-11-16 19:45:45.0487] - HTTP: connection failed for host 137.221.64.7:80: NET_ERR_CONNECTION_TIMED_OUT
[E 2022-11-16 19:46:11.0778] - HTTP: connection failed for host 137.221.64.2:80: NET_ERR_CONNECTION_TIMED_OUT
[E 2022-11-16 19:46:44.0074] - HTTP: connection failed for host 137.221.64.1:80: NET_ERR_CONNECTION_TIMED_OUT
[E 2022-11-16 19:47:05.0104] - HTTP: connection failed for host 137.221.64.8:80: NET_ERR_CONNECTION_TIMED_OUT
[E 2022-11-16 19:47:26.0285] - HTTP: connection failed for host 137.221.64.2:80: NET_ERR_CONNECTION_TIMED_OUT
[E 2022-11-16 19:47:55.0645] - HTTP: connection failed for host 137.221.64.1:80: NET_ERR_CONNECTION_TIMED_OUT
[E 2022-11-16 19:48:16.0684] - HTTP: connection failed for host 137.221.64.7:80: NET_ERR_CONNECTION_TIMED_OUT
[E 2022-11-16 19:48:37.0732] - HTTP: connection failed for host 137.221.64.2:80: NET_ERR_CONNECTION_TIMED_OUT

Eure Webserver sind down,überlastet oder netzwerkseitig nicht erreichbar.
Auszug aus dem AgentNGDP*.log

136

Nah, the servers are slow. Already finished, it went faster at the end

137

Yes same for me - Slovenia. Really sad, just bought the pre-release and really wanted to try it out today :sob: :sob: :sob:

138

ahh ok, im still stuck at 0% initializing :frowning:

2 Likes
139

Imagine being on your 9th expansion and not being able to cope with what, by now, must be very predictable volumes of traffic. So stupid, its not even launch day!

2 Likes
140

No troubleshooting will help, you can check your logs here:
C:\ProgramData\Battle.net\Agent\Agent.xxxx\Logs

as stated before, update servers are not reachable.
[I 2022-11-16 19:48:48.0547] - Cleanup [E 2022-11-16 19:48:54.0231] - HTTP: connection failed for host 137.221.64.1:80: NET_ERR_CONNECTION_TIMED_OUT [E 2022-11-16 19:49:15.0236] - HTTP: connection failed for host 137.221.64.7:80: NET_ERR_CONNECTION_TIMED_OUT [E 2022-11-16 19:49:15.0236] - HTTP: connection failed for host 137.221.64.5:80: NET_ERR_CONNECTION_TIMED_OUT [E 2022-11-16 19:49:36.0242] - HTTP: connection failed for host 137.221.64.1:80: NET_ERR_CONNECTION_TIMED_OUT [E 2022-11-16 19:49:51.0265] - HTTP: connection failed for host 137.221.64.5:80: NET_ERR_CONNECTION_TIMED_OUT [E 2022-11-16 19:50:12.0268] - HTTP: connection failed for host 137.221.64.4:80: NET_ERR_CONNECTION_TIMED_OUT [E 2022-11-16 19:50:12.0268] - HTTP: connection failed for host 137.221.64.7:80: NET_ERR_CONNECTION_TIMED_OUT [E 2022-11-16 19:50:33.0281] - HTTP: connection failed for host 137.221.64.1:80: NET_ERR_CONNECTION_TIMED_OUT [E 2022-11-16 19:50:33.0357] - HTTP: connection failed for host 137.221.64.5:80: NET_ERR_CONNECTION_TIMED_OUT [E 2022-11-16 19:50:54.0369] - HTTP: connection failed for host 137.221.64.4:80: NET_ERR_CONNECTION_TIMED_OUT [E 2022-11-16 19:51:00.0299] - HTTP: connection failed for host 137.221.64.5:80: NET_ERR_CONNECTION_TIMED_OUT [E 2022-11-16 19:51:21.0301] - HTTP: connection failed for host 137.221.64.7:80: NET_ERR_CONNECTION_TIMED_OUT [I 2022-11-16 19:51:38.0343] - adding network address 8.241.53.254:80 for server http://level3.blizzard.com/ [I 2022-11-16 19:51:38.0343] - adding network address 67.26.115.254:80 for server http://level3.blizzard.com/ [I 2022-11-16 19:51:38.0343] - adding network address 8.238.150.254:80 for server http://level3.blizzard.com/ [E 2022-11-16 19:51:42.0307] - HTTP: connection failed for host 137.221.64.1:80: NET_ERR_CONNECTION_TIMED_OUT [E 2022-11-16 19:52:03.0308] - HTTP: connection failed for host 137.221.64.4:80: NET_ERR_CONNECTION_TIMED_OUT [E 2022-11-16 19:52:24.0323] - HTTP: connection failed for host 137.221.64.7:80: NET_ERR_CONNECTION_TIMED_OUT [E 2022-11-16 19:52:45.0337] - HTTP: connection failed for host 137.221.64.5:80: NET_ERR_CONNECTION_TIMED_OUT [E 2022-11-16 19:53:26.0388] - HTTP: connection failed for host 137.221.64.1:80: NET_ERR_CONNECTION_TIMED_OUT [E 2022-11-16 19:53:47.0393] - HTTP: connection failed for host 137.221.64.4:80: NET_ERR_CONNECTION_TIMED_OUT [E 2022-11-16 19:54:08.0405] - HTTP: connection failed for host 137.221.64.7:80: NET_ERR_CONNECTION_TIMED_OUT [E 2022-11-16 19:54:29.0423] - HTTP: connection failed for host 137.221.64.7:80: NET_ERR_CONNECTION_TIMED_OUT [E 2022-11-16 19:54:50.0810] - HTTP: connection failed for host 137.221.64.7:80: NET_ERR_CONNECTION_TIMED_OUT

4 Likes
141

Same problem here :frowning:

142

I hopped onto an openvpn (plenty of free ones out there) and it looks like it’s loading now.
I’m in Germany and hopped to the Netherlands. I guess they have a Region-Based CDN and you get a different Cluster this way.
May be wort a shot!

1 Like
143

Tried but no dice, restarted the first part of the update (setting the files / etc with the 1,72 mb size) then back to initializing :frowning: