still here waiting for respond atleast
they just keep saying it’s your isp. like they kept saying it’s your addons, your firewall. if it is my isp why can I play once in while without problems, why do I get “no response from server” on blizzard IPs. not just data loss, no response.
and since mostly players from Iran (such as myself, but not limited to people from Iran) have this problem, they just don’t bother themselves to fix it.
I’ve heard there were the same problems at the start of BFA( I didn’t experience it myself) and it took 3 month to be fixed. now add that to the fact they are firing their customer support personnel, It may take a year.
1 Like
Hi there everyone. It took a bit of time for our engineers to investigate this, but we do have some information to share. The good news is that on our end, nothing is being blocked or causing these disconnects from happening.
This sadly means that there’s nothing we can do about fixing it for the people being impacted in Iran. If you are still impacted by this, please do bring this up further with your ISP (Internet Service Provider), so they can check for possible blocks or other issues.
For other players having this issue outside of Iran, starting with our Connection Troubleshooting steps is best and should that not help please reach out to us again in your own threads.
I live in iran, I guess i’ll play wow with a vpn from now on.
so are you telling me all of these ppl are from iran having the same issue ?!
or this is a new way to get rid of iranian player becuz of sanctions after all ? cuz if thats why we are ok with it … really would like to know this
hi, I have the same issue; did as told, still using different vpns and I don’t know why this is happening, it happened in last months of bfa too… please fix this blizzard and if there is more need of evidence of the problem tell us to see what it is… really things here don’t seem right sometimes. high soaring ping…
IP: 185.60.112.158
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 1102 | 1102 | 1 | 2 | 105 | 4 |
| 172.18.15.212 - 1 | 1088 | 1087 | 23 | 194 | 1769 | 28 |
| 172.18.15.193 - 0 | 1091 | 1091 | 23 | 195 | 1835 | 28 |
| No response from host - 100 | 223 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 223 | 0 | 0 | 0 | 0 | 0 |
| 172.16.0.181 - 1 | 1079 | 1076 | 35 | 204 | 1844 | 71 |
| 172.16.0.170 - 1 | 1082 | 1081 | 33 | 221 | 4296 | 64 |
| No response from host - 100 | 223 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 223 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 223 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 223 | 0 | 0 | 0 | 0 | 0 |
| 193.251.154.203 - 1 | 1082 | 1081 | 111 | 287 | 1895 | 140 |
| 81.52.179.220 - 1 | 1082 | 1081 | 107 | 285 | 1865 | 139 |
| No response from host - 100 | 223 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 223 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 223 | 0 | 0 | 0 | 0 | 0 |
| 137.221.78.49 - 1 | 1082 | 1081 | 111 | 288 | 1903 | 204 |
| 185.60.112.158 - 1 | 1078 | 1076 | 112 | 287 | 1909 | 135 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
IP: 185.60.114.159
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 1 | 1083 | 1082 | 1 | 3 | 289 | 2 |
| 172.18.15.212 - 1 | 1083 | 1082 | 23 | 72 | 918 | 24 |
| 172.18.15.193 - 1 | 1083 | 1082 | 23 | 72 | 912 | 27 |
| No response from host - 100 | 219 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 219 | 0 | 0 | 0 | 0 | 0 |
| 172.18.196.65 - 1 | 1046 | 1036 | 34 | 85 | 3699 | 36 |
| 172.16.0.158 - 1 | 1049 | 1040 | 33 | 92 | 4524 | 39 |
| No response from host - 100 | 219 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 219 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 219 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 219 | 0 | 0 | 0 | 0 | 0 |
| 193.251.154.203 - 0 | 1086 | 1086 | 111 | 163 | 1067 | 111 |
| 81.52.179.220 - 1 | 1082 | 1081 | 106 | 161 | 1005 | 119 |
| No response from host - 100 | 219 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 219 | 0 | 0 | 0 | 0 | 0 |
| 137.221.77.51 - 0 | 1086 | 1086 | 114 | 168 | 1064 | 117 |
| No response from host - 100 | 219 | 0 | 0 | 0 | 0 | 0 |
| 185.60.114.159 - 1 | 1083 | 1082 | 114 | 164 | 1036 | 117 |
|____________|||||||
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
it seems forum posting tool kit is bugged, in case you do not know which one it is, (the second one I posted in this post which is not shown with four ~) the ip is:
185.60.114.159
Wow, Seriously? So players from Iran can’t play WoW anymore. This is the Blizzard way of saying this. Oh well…
5 Likes
Had to post this first ip in a different post again, here it is to be not mistaken with other two, because it did not give permission to be shown like other two.
IP: 185.60.112.157
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 990 | 990 | 1 | 4 | 220 | 2 |
| 172.18.15.212 - 0 | 990 | 990 | 23 | 30 | 354 | 24 |
| 172.18.15.193 - 1 | 986 | 985 | 23 | 30 | 344 | 23 |
| No response from host - 100 | 201 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 201 | 0 | 0 | 0 | 0 | 0 |
| 172.16.0.181 - 2 | 944 | 932 | 34 | 40 | 249 | 45 |
| No response from host - 100 | 201 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 201 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 201 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 201 | 0 | 0 | 0 | 0 | 0 |
| 193.251.154.203 - 0 | 990 | 990 | 111 | 121 | 447 | 115 |
| 81.52.179.220 - 0 | 990 | 990 | 106 | 118 | 462 | 109 |
| No response from host - 100 | 201 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 201 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 201 | 0 | 0 | 0 | 0 | 0 |
| 137.221.78.49 - 0 | 990 | 990 | 111 | 122 | 446 | 114 |
| No response from host - 100 | 201 | 0 | 0 | 0 | 0 | 0 |
| 185.60.112.157 - 0 | 990 | 990 | 112 | 120 | 447 | 112 |
______________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
|__________called it !
we are destined to suffer…
1 Like
then our ISP planned this you are saying Haa?!! they waited for you to releasing the SHADOWLAND and just after that our problems started…really???
1 Like
honestly why do we still play this shieet?
It took a bit of time for my ISP to investigate this, but I do have some information to share, ISP said there is nothing in our network starting from me until the blizzard’s network that blocks or causes these disconnects from happening,
they need more information to brighten up the cause of this, so you should provide will details like: server logs, connection log for our characters, or account. if you reject to provide such info, it will be simply your words against ours, and due to the nature of the problem you are denying a paid service to multiple customers from different regions of the globe and mainly in Iran, otherwise, you can simply provide the requested log files and information that shows there is nothing wrong with your end.
every evidence here shows everything is functioning normally until your router/server of ae1-br01-eqfr5…as57976…net (dots were replaced with …) which fails to reply even to ICMP packets and also drops both TCP and UDP connections. the main reason for this can be turning on a firewall to deny service to specific IP ranges on a router/firewall (in this case IP ranges from Iran), the said server is in the domain of blizzard network and is managed by him, if you have any other evidence that denies such fact please don’t hesitate to provide otherwise, we are forced to take legal action against the blizzard.
9 Likes
Really there’s nothing that can be done to solve this? It’s so painful…
Your ISP can contact our network team directly to request that information, our contact information is publically available to them as an Internet Service Provider: https://www.peeringdb.com/net/5886.
You do realize that this problem does not only affect people from certain country (Iran) right? there are dozen of popular streamers such as JdotB, Gingi and others having this problem from time to time as well… many people had this problem in 8.3 as OP posted a link to old thread and it got taken care by a caring GM!
If you don’t know how to fix this problem maybe that’s another story, but don’t blame your incompetence on certain people because they’re from a doomed place in world… you’re not making their life any easier than what it already is.
PS : old thread ( Continuous Issue of being stuck on Loading Screens - #169 by Jingoraitin )
The said GM response :
Jingoraitin
may 18th
Hello all o/
Im stopping by this thread to let you know that the issue is still being looked into. I highly realise that some of you want more information on what is happening and I can only apologise that I cannot share with you the in-depth analysis of what is going on.
What has been found for many is that the issue seems to stem from a routing problem initially and is compounded later on. By then going to a different shard, the routing can alter and net a better performance. This would also hint at why a VPN works for some because that naturally changes the routing yet you still hit the same Blizzard servers at the end of it.
The issue has not been dismissed despite the radio silence and I can still collect and send on any traceroutes or MTR’s that you guys want to provide. For those that have provided them already, I thank you very much as it has already helped quite a bit in painting the picture of what is happening.
For those that have simply mentioned you have the problem but not provided a connection file in this thread, I can only ask again that you provide this file as the more information we have, the better. Of course this is up to you if you want to provide it however I really do hope that you will if you have not already.
Again I know this doesnt magically fix the issue and I get that alot of you are frustrated by this. I fully understand how frustrating this issue can be and again I assure you, it is something that is being looked into.
3 Likes
Daily “this is still happennign to many users in different countries and I already posted my MTR” upvote for this issue. Please do something.
blizzard as always taking our money and do nothing for ppl
I just want to say blue posters who collecting these trades for other engineers to resolve them :
mates look like you guys forget your job.
just take a look at the technical support forum!
there are a lot of peoples who have this problem but Blizz doesn’t care and just keeps taking our money …
PLZ do someting or say something PLZ !!!
3 Likes
Daily UP. This is still happening.
2 Likes
This is still a problem with no solution 
3 Likes