Original post : I got Permaban for no reason
Response from Blizzard, 3 days after appeal :
"Blizzard recently closed a World of Warcraft account on this Blizzard account as part of our ongoing efforts to combat abusive behavior.
After a thorough examination of the elements retained, we finally determined that it was a mistake. We are reactivating this account and hope you will accept our sincerest apologies for this incident.
Our mission remains to preserve the integrity of the game environment on Blizzard and we are sorry to have negatively impacted your experience. We continually improve our procedures and learn from our mistakes while continuing our efforts to combat abusive behavior.
We can not wait to see you back and thank you for your patience and understanding."
Thanks you Blizzard, Game Master, and all forumers who helped me as a random guy with zero influence. At least, i got unbanned and Blizzard apologized for this false positive ban.
If you are banned for nothing, don’t be desesperate, if you are innocent, you will be unbanned. Sometime automatic system can trigger your account and permaban you, make an appeal, push the ticket, and 3/4 days after you will get a human-analysis.