Technical Support

Topic	Replies	Views	Activity
Welcome to the Technical Support Forum! Welcome to the Technical Support forum for Heroes of the Storm. This forum exists to provide Heroes of the Storm players a place to discuss technical issues with each other and Blizzard Tech Support staff members. Blizza…	8	6838	September 17, 2018
Common Connection and Latency Issues Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what cause…	4	8393	September 17, 2018
I have big FPS drops in HOTS	0	6	May 4, 2026
You get banned for chat but not for griefing?	0	13	April 23, 2026
Game changing my selected Hero on Loading Screen for Quick Match	0	4	April 22, 2026
Lost progress - level, heroes etc	2	28	April 22, 2026
Queue will forever search when playing solo, but playing with even 1 friend allows me to find games normally	0	46	April 21, 2026
Rank points 234234234324	0	7	April 19, 2026
Everyone in UK lagging at exactly the same time - servers are messed up	3	34	April 11, 2026
Im playiong ranked in heroes of the storm and only getting 20 or 30 points	0	4	April 9, 2026
Game Won't Load and Fresh install only works	0	8	April 6, 2026
Only 200 latest friends are shown ingame	0	10	April 4, 2026
No Voice Chat for a couple of weeks	0	9	March 31, 2026
Multiple technical issues since patch	1	40	March 27, 2026
Can't get pass the "What is you experience....." after fresh installing HoTS	0	10	March 23, 2026
Connexion au servuer de flux	0	14	March 18, 2026
Fix the reconnection issue	2	56	March 17, 2026
Download game data very slow/on every game open	4	1831	March 3, 2026
5120x1440 for HotS	12	8161	February 24, 2026
Ultrawide Screen Resolution (3840x1080) No Longer Supported After Latest Patch	5	269	February 22, 2026
5120x1440 32:9 MSI 49 CPQ 144hz and Mac	0	14	February 22, 2026
Already opened a topic, no answer came	0	27	February 18, 2026
Spotlight stutter	4	1460	February 18, 2026
Two Server Disconnections In A Row	0	17	February 13, 2026
Version Mismatch	51	860	February 13, 2026
Up to 10 seconds to buy an item from the shop	4	113	January 19, 2026
Deathwing lv 16 talent ,,Q,, is not working	0	15	January 14, 2026
Error problem occurred while connecting to the game, please try again later	1	66	January 10, 2026
Unable to play after the patch	2	63	January 8, 2026
HoS was down, but you penalize my rank score	1	21	January 8, 2026

Welcome to the Technical Support Forum!

Welcome to the Technical Support forum for Heroes of the Storm. This forum exists to provide Heroes of the Storm players a place to discuss technical issues with each other and Blizzard Tech Support staff members. Blizza…

8

6838

September 17, 2018

Common Connection and Latency Issues

Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what cause…

4

8393

September 17, 2018

I have big FPS drops in HOTS

0

6

May 4, 2026

You get banned for chat but not for griefing?

0

13

April 23, 2026

Game changing my selected Hero on Loading Screen for Quick Match

0

4

April 22, 2026

Lost progress - level, heroes etc

2

28

April 22, 2026

Queue will forever search when playing solo, but playing with even 1 friend allows me to find games normally

0

46

April 21, 2026

Rank points 234234234324

0

7

April 19, 2026

Everyone in UK lagging at exactly the same time - servers are messed up

3

34

April 11, 2026

Im playiong ranked in heroes of the storm and only getting 20 or 30 points

0

4

April 9, 2026

Game Won't Load and Fresh install only works

0

8

April 6, 2026

Only 200 latest friends are shown ingame

0

10

April 4, 2026

No Voice Chat for a couple of weeks

0

9

March 31, 2026

Multiple technical issues since patch

1

40

March 27, 2026

Can't get pass the "What is you experience....." after fresh installing HoTS

0

10

March 23, 2026

Connexion au servuer de flux

0

14

March 18, 2026

Fix the reconnection issue

2

56

March 17, 2026

Download game data very slow/on every game open

4

1831

March 3, 2026

5120x1440 for HotS

12

8161

February 24, 2026

Ultrawide Screen Resolution (3840x1080) No Longer Supported After Latest Patch

5

269

February 22, 2026

5120x1440 32:9 MSI 49 CPQ 144hz and Mac

0

14

February 22, 2026

Already opened a topic, no answer came

0

27

February 18, 2026

Spotlight stutter

4

1460

February 18, 2026

Two Server Disconnections In A Row

0

17

February 13, 2026

Version Mismatch

51

860

February 13, 2026

Up to 10 seconds to buy an item from the shop

4

113

January 19, 2026

Deathwing lv 16 talent ,,Q,, is not working

0

15

January 14, 2026

Error problem occurred while connecting to the game, please try again later

1

66

January 10, 2026

Unable to play after the patch

2

63

January 8, 2026

HoS was down, but you penalize my rank score

1

21

January 8, 2026