Technical Support


Topic Replies Activity
Ongoing Slow Download Speeds

As a result of increased network demand on the internet at large, we’ve seen an impact on players’ download speeds when trying to install or update their games. We continue to monitor and adjust elements within our contr…

3 April 2, 2020
Common Connection and Latency Issues - PC/MAC

Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what cause…

8 July 8, 2019
Common Issues & Fixes – Read Before Posting!

Hot Topics Please follow @BlizzardCSEU_EN for current service status. For known in-game issues, see here. I’ve found a bug! Please submit your bug reports here. Common Issues & Workarounds Click on the type of issu…

3 July 8, 2019
Welcome to the Technical Support Forum!

Welcome to the Technical Support forum! This forum provides players with a place to discuss technical issues with each other and official Blizzard representatives. While this forum is NOT intended to replace our support…

2 July 8, 2019
Notorious Error 1016, cant play new season 57 April 2, 2020
Character disappeared 4 April 1, 2020
High Ping, can't play 9 April 1, 2020
Error 1016 when idle for a short while 62 March 31, 2020
Diablo 3 crashes on launch 26 March 31, 2020
Season 20 set reward doesn't show in collection 6 March 30, 2020
Communities not working 2 March 30, 2020
No option to ressurect 3 March 29, 2020
I have big problem .. guess what is it? 2 March 29, 2020
High Latency Issues, Cannot Submit Support Ticket 3 March 29, 2020
Problems all over 3 March 28, 2020
Whisper issue, "player is offline" 2 March 28, 2020
Dear lagging Blizzard 6 March 28, 2020
Outrageous lags! Fix it at last Blizz 1 March 28, 2020
Game keeps updating every 5 minutes, crashing 1 March 28, 2020
Game keeps updating every 5 minutes, crashing 1 March 28, 2020
Diablo III Retail Has Stopped Working 8 March 27, 2020
Blizz not taking posts seriously? 5 March 27, 2020
I am unable to login 3 March 27, 2020
The game freezes when I enter a game 2 March 27, 2020
It's lag, lag and more lag 24/7 4 March 27, 2020
Error Codes in communities 1 March 26, 2020
Community Issues 14 March 26, 2020
Latency spikes, need some help 1 March 25, 2020
Not able to join public games 1 March 25, 2020
Error 395000 login 4 March 24, 2020